This is a distribution center on the way home and I have used it quite a bit to drop off packages…read morein the past before Amazon set up free returns at Staples. For me the hardest part about coming here was the parking. Whenever I have gone to this location, the staff have been friendly and chatty, And I have never had to wait in line, which is always good for me. I think this location is closed or that was stated on a sign in the door back in September.

I actually hate Franklin Park UPS delivery so bad. I have never received a package from them…read moreanytime anything has been shipped via UPS however these employees love to hold my packages hostage at their location but me eight dollars to pick it up after I already paid for shipping. This is insane. This is illegal and I will be looking into contacting the FTC. This is beyond outrageous and as a former FedEx employee, I will tell you that FedEx would never treat their customers like this. At this point all of these employees need to be in jail.

I have been doing Transportation for 20 years and have a lot of experience with carriers. GO TO is…read morevery professional, excellent customer service with great one on one attention. You will not get transferred around from person to person. If there is an issue (which is inevitable in this industry) they are honest and up front right away with no run around. I highly recommend this company to any shippers.

Awful - do not use this company for LTL shipments. Tell you on time/date for ETA and even day if…read moreday it's out for delivery before changing it.

This place is great! I had an important package to mail. They walked me through different…read moreoptions, helped me figure out what would be the best balance of speed and price and assurance of delivery. Super nice. Also, I had parked across the street to run in but didn't do parking. They saw the parking minder down the street and warned me. That extra bit of extra customer service saved me big time. Thanks guys!!

I have to add an update to my review. After making the move to Malta, my wife and I were informed…read moreof another document of which we needed to have an official copy and apostilled. This had to be done in Chicago. We were on a time crunch to get this sorted out. Simon Global got the document for us, added the required certification and had it to us in Malta all within a week. This level of service and dedication to the customer is beyond exceptional. No price tag can be put on the stress reduction we got from this. Thank you so much again for being there for us.

What a friendly, polite, organized and efficient drop-off point! I don't think I was in the loading…read morezone/tow zone with my flashers on more than 3 minutes. I chose 5655 N. Clark because of its convenient location and its five-star reviews, superior to another Clark Street UPS store I'd used before, with disastrous results. This store also handles FedEx, so I know where to go in the future when I have to ship something--without anxiety. Thank you for the great service!

I have not shipped from this store, but I have interacted with its owner…read more I experienced poor customer service at another UPS store on Clark, and mistakenly review this facility thinking it was the one where I had been. The owner reached out to me. He let me know that I had the wrong store, but he apologized for the bad service that I got at the other store and said he did not like hearing of a UPS representative giving bad service! I truly appreciate his care and concern. I removed the misdirected review, and encourage you to try this store. Tell them I sent you! Here's my blog entry about my interaction, which I hope you enjoy: http://myyearwithoutcomplaining.com/?p=9441 From a distant fan in California.

Very good professional service in pleasant atmosphere. great place to ship packages and letters…read more Helen

Very oriented business place with international services ! DOMINIKA helped me with sending my…read morepackages to Europe. Very fast, knowledgeable, professional and super helpful from the start. I will recommend and definitely use their services in the future ! Thank You Dominika and DOMA office.

Stopped in to get print cartridges…read more The staff there is always very helpful. The price was what I expected it to be. Service was quick and parking was simple. They always have what I'm looking for. Thanks guys

I utilize this particular Staples because of its location and I have a business account through my…read moreschool. I utilize Staples for many things in my school: copier paper, office supplies, and printing services. I like the Staples print capabilities and their one day turn around time for posters (in particular). Each time I go the Norridge Staples to pick up an order, there is either no employees available or there is general confusion about how to access an order that has been printed. My most recent experience was last week and I was so infuriated by the sheer ignorance of the staff that I felt compelled to write a review. There were three employees (that I could see) - two men and one woman. I asked the woman if she could call someone to the print are - she radioed for someone. Meanwhile the two men and this woman engaged in a conversation, swearing and laughing it up. The two men literally ran to the back of the store and began horsing around with each other. I stood there for over 10 minutes waiting and asked the woman to get her manager or supervisor, to which she replied 'I don't have a manager.' I told her that I was sending en email to the customer email on their website to report how terrible to service is in this store and that I'd be replacing Staples in my school with a new vendor. One of the two men finally appeared and admitted to being a manager, got my order and said he doesn't have anyone to work the print area. Then why would Staples take orders if they don't have anyone to manage the print area? And by the way, the order was already printed and paid for - I just need it to be brought across the counter. Terrible customer service! I'm not sure how this store continue to be open. Take your business elsewhere. You'd be better off waiting for Amazon to deliver what you need than stepping foot in this Staples.

I came here on a Saturday an hour before they closed and I was the only one in line! I was…read moreshocked. The lady who took care of me was super friendly and polite (something I have not experienced at the Oak Park location). The office seemed new and very clean. I always walk in large packages because I need the receipt to track the package. I have never in my whole life had a letter or package get lost with the USPS. I have huge faith in their service and I always say that the mail carriers are the hardest working people around. Rain or shine they deliver our mail. I was so happy to see that I finally found a post office that I can do business at and the staff is so helpful. Thank you, Elmwood US post office.

My personal experience at this post office is a sad tale of lost and destroyed mail. I've mailed…read moreout several letters over past several months, obviously one letter vanished from the face of the Earth because it never reached its destination. The other letter was returned to me, partially destroyed, with no explanation.

The group is fast, has knowledgeable service, has excellent printing, and is a friendly group at…read moreElmhurst Blueprint Shop. It's a shop like you want. Yes, they get busy but their printing, prices and service are worth waiting for when they are busy. Plan ahead, if you can, for their services. One customer from 6 years ago seems like a road rage guy. George T., but couldn't be more wrong.

Terrible customer service. Second time a call back was promised-nothing. They appear too busy to…read morespeak with you, or call you back. How about being polite and grateful that you are currently busy. My advice to the business and to the folks reading this-be nice to the small jobs & all customers, because they lead to big jobs---but not with any of our five locations.