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The UPS Store

3.4 (22 reviews)
Closed 9:00 am - 1:00 pm
Updated 2 weeks ago

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UPS is inside :)
William C.

Convenient, but hard to find. Inside a drugstore. But when I did find them, they took care of my Amazon return in under a minute. Now that I know where they are I'll be in more often.

Located inside a pharmacy

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4 months ago

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Local

Helpful 3
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3 months ago

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Local

Helpful 0
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Photo of SC C.
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150

2 months ago

It's very fast and has very few lines. Service is excellent--thanks, UPS! See you soon

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Local

Helpful 0
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Photo of Kat L.
11
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141

8 months ago

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Local

Helpful 0
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Photo of Justin K.
22
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22

5 months ago

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Local

Helpful 1
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Photo of Brian S.
19
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10

1 year ago

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Local

Helpful 0
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3 months ago

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Local

Helpful 0
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4 months ago

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Local

Helpful 0
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5 months ago

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Local

Helpful 0
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1 year ago

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Local

Helpful 0
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4 years ago

Helpful 0
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5 years ago

Helpful 3
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5 years ago

Helpful 2
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2 years ago

Helpful 0
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2 years ago

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Local

Helpful 0
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5 years ago

Helpful 0
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Photo of Julie L.
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5 years ago

Helpful 0
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6 years ago

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The U.

Helpful 1
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6 years ago

Helpful 0
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4 years ago

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6 years ago

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6 years ago

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

Michelle at the store has been helping me for two days trying to help me get my package sorted at the Palm Springs hub.

Mentioned in 2 reviews

Read more highlights

PostalAnnex

PostalAnnex

(41 reviews)

This is a terrific little place with a very friendly staff, and they give a special discount to…read morepeople who live in Sun City like myself. I can highly recommend them and will certainly be back with my shipping needs.

The man behind the counter was the rudest customer service representative I have ever encountered…read more I ordered from Amazon and this was a store that I should have been able to receive my package and pick up the package without any cost. Well first time I have ever been told no you can't have your package unless you have an account with us. It costs $3.00 to open an account and $5.00 to give you your package !!!! $8.00 for a ONE TIME probably never going to use this service ever again as I am a full time RVER and I travel most likely would not be back here in Palm Desert California for years. I have had packages delivered to other postal annex stores and no one has ever told me to pay to pick up a package especially since Amazon lists this store as a business to use for delivery. No mention that there would be a charge to pick it up. Plus his attitude was he was doing me a favor to let me breathe his air in his store. People like him should not be in business that serves the public. Avoid this place like the plague it stinks I hope this review makes 10000 people give the business to some other store. Now I have to wait to get a refund IF he even returns the package as I instructed him to. The owner has a valid point I was under a false assumption that this store was like all the other drop off stores that amazon tells me is a place where I can pick up a package free from any fee. If I came back to your store and you allowed me to pick up the package without having to open an account I will most definitely revise my elite review. I can do so Monday morning 02/17/25 I was willing to go back and pay the $5 or $8.00 so I could get the items I paid for. However Dave told me he sent the package back. Now I have a nightmare trying to get amazon to refund my money. These people who own this place should not be in business they are incompetent and rude

The UPS Store - shipping_centers - Updated May 2026

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