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    Recommended Reviews - The UPS Store

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    3 years ago

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    Ask the Community - The UPS Store

    Banners 4 Less

    Banners 4 Less

    (2 reviews)

    Lack of communication, insane return/refund policy written in a way to combat the company's lack of…read moreproduction and customer service capabilities. I am a first-time customer who has placed an order almost a month ago and has to basically beg for any type of update on my order. I could write until this thing limits me in characters. All I will say is STAY AWAY from this company. I refuse to support any business who puts clients last. If I could leave zero stars I would. And, to the owner. I apologize if my situation is a one off. People need to know what to expect when ordering from your business. Your policy should include, extreme lack of integrity and communication, don't expect your order anytime soon, you guys will ship it when you get good and ready to ship it since you already have our money. Ugh. Come on people. We are people just like you trying to make a living and support smaller business, next time I'll pay the price and go with a reputable big box brand and know I'll get what I need when I need.

    BUYER BEWARE! this company is honestly kind of shady. Had a decent experience with them at first…read more.. right up until i recieved my banner. I had ordered the 3x6 banner,.. being a very small local business even a purchase as small as a banner can have a huge effect on resources. So, needless to say i had high hopes and high anxiety. Well when the banner came in i was dissappoimted. There was a huge white streak all the way across the banner and chunks of print missing in other areas. Well i contacted them and they made it seem like they could replace the banner for me. That is until they just stopped responding alltogether. Through continued effort i did finally recieve a response basically stating that i was a bad customer, that i was threatening the salesperson and so on so forth. No such interaction occured other than the mention of a bad review for the lack of communicarion/help regarding my purchase problems.needless ro say i left the whole interaction with no resolution a messed up banner and some lost money i couldnt afford to just throw away. Guess ill just hang it up in my bathroom or something... about the only place it belongs given its so sh**ty. Long story short... you get what you pay for and quality and customer service is not provided by this company, guess its too exspensive.

    Capitol City Movers

    Capitol City Movers

    (6 reviews)

    I don't always leave reviews on Yelp or other sites, but I felt like it had to be done. On some…read morewebsites, their reviews noted how they scheduled appointments but never showed up. The owner responded to several of those with excuses about computer issues or whatnot. I figured those were isolated incidents. My first clue something was wrong with this company should have been when I called and called and called trying to reach them. I left several voicemails but did not receive a call back. It took more than twenty times (over three days) to contact about an upcoming move. When I finally got in touch with someone, he was pretty friendly. He moved things around to get me in on short notice. I told him I needed it done by Wednesday at the latest (this was on a Sunday). He got me in. No problem he said. He told me the guys would meet me at 9am at the storage unit. I tried calling SIX times the night before to just confirm it. No answer. Trying to have some faith, I got up the next morning and went to wait for them just in case they showed up. While I waited, I called more than 10 times. No answer. I left voice mail after voice mail. Nothing. I waited for over an hour and realized they definitely were not coming. I finally had to just rent a UHaul and move a three bedroom home by myself. I had no other choice. I have no idea how these people run a business when they fail to do even something as simple as check voicemail. It's bad enough to ignore potential business. But when you have CURRENT customers who are trying to reach you, it's probably important to contact them and see what is going on. What really irritated me was that the guy called me at around 5 that same day and tried to pretend like he had originally scheduled it for Thursday rather than Wednesday. I reminded him how I said I needed it no later than Wednesday. My wife was with me when I called and she had written down Wednesday. The truth is they just messed up and then tried to make me think the mistake was MINE. Terrible company. Ridiculous business model. Whatever you do, please pay attention to all the negative reviews on ALL of the sites. Note how several people have been stood up or ghosted after setting up a move with these people. Save yourself massive headaches and just go with ANYONE else. Seriously.

    We rented a Uhaul for our move from Chicago to Kentucky. Capitol City movers came out to Hazard to…read morehelp us unload the truck. The movers, Larry and William, quickly and carefully moved everything into our apartment and even made sure everything was in the correct room. More than that they were so funny I would have to say they were the highlight of our move! I'm so glad we called. Capitol City Movers will be our first choice next time we need to move.

    The UPS Store - shipping_centers - Updated August 2026

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