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    The UPS Store

    4.2 (77 reviews)
    Closed 10:00 am - 3:00 pm
    Updated 2 weeks ago

    Services - The UPS Store

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    Ready to use tape but they said they wouldnt do it unless they charged 3.99

    Honestly the girl was great the first few times then gradually started to not like serving me.. i bring in alot of packages with prelabels on them. I am very polite, i say sorry and thank you. But i have seen them twist their mouths when i walk in and sigh bc of my packages. Not only that i was dropping off a amazon return which was damaged box and missing item which is why i was returning. They said they will charge me 5.99 for packaging fee when the box only needed 1 piece of tape literally just one... but the two young ladies "helping" me were talking to each other and making small inner jokes like come on where is the professionalism... ive said nothing before when they were texting and scanning things in or yelling at each other on some joke across the room. They twisted their lips and pointing at the box, asked other lady the manager, sitting down "um right, we need to charge them for this?" And the other lady didnt even look at me just said yeah its a big box needs tape. Mind you the usable tape was right next to her literally 2-4 inches away and i had to ask well why cant i use this its only one piece of tape needed and she said that would be 5.99. Only worker i think is nice, professional and overall hard working is hispanic lady with glasses. Honestly my ups experience sucks bc of this store. Even more upsetting when customer service says its about quality products like pleaseeee it was a piece of tape not a box or "expert" needed to put tape. Common sense and be fair not to dismiss my review. I understand packaging stuff is expensive but for a BIG company like ups one piece of tape shouldnt be a problem because ive seen them help people with materials no questions asked so this was more bc they didnt want to help.

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    7 years ago

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    5 years ago

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    6 years ago

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    5 years ago

    Really great service here! I came in to return my husbands package and this employee Jacob was very helpful and kind!

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    7 years ago

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    3 years ago

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    7 years ago

    Received great service today from Brittanya she was very helpful and quick for what I needed. Thank you

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    6 years ago

    Super great service here, Sarah is always so helpful & has good attitude, the whole team here is so great, I highly recommend this location!

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    7 years ago

    Brittany always with her exceptional hair but her customer service is more exceptional manager leading by example

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    8 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    5 years ago

    They passport pictures service is not recommended, the pictures blurry, the lightning terrible, and the price is high for this

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    8 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    8 years ago

    Customer service is excellent staff there are great, nice, helpful. Rosalie is the best.

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    7 years ago

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    7 years ago

    Excellent customer service. Reliable. Highly recommended. When in for notary service and was helped right away...made the process painless.

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    8 years ago

    Employee Wanda is very pleasant and helpful. Great service all around! Store is clean and organized!

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    7 years ago

    Wanda has a very pleasant attitude. Also very knowledgeable. I did an Amazon return and she assisted me immediately. Thanks Wanda!

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    6 years ago

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    Page 2 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Thanks KARINA, for being such an amazing person and all of your I went back 12/05/19 and was assisted by both Nora and Victoria.

    Mentioned in 7 reviews

    Read more highlights

    The UPS Store - mailboxcenters - Updated June 2026

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