Craig & Jen are great! As new owners they know that they need to work extra hard to please…read moredemanding customers like me. Thank you, and I look forward to shipping our art with you.

Amazing new ownership that knows how to treat the customer with utmost respect and integrity…read more Appreciate your service and commitment to the Sarasota community.

The day I was there I received terrible service. If you don't want to work there go somewhere else,…read morelife is too short to be miserable. Of course a lot to choose from and you can get some deals if you look. Value and service don't always blend.

Oh well time to take my printing out of here. Now they're…read moresurcharging Express printing in case you want to wait for it. Regular rewards member not happy. Bad enough we pay more per sheet then Office Depot now a surcharge.. No big thing...

In four states, over 35 years, THIS UPS store owner has created the best, very best store attention…read moreand service I have experienced. Laura Poston is in the store EVERYDAY right in the front, elbow-to-elbow with her staff all day helping customers. Rare to find these days!!!! She has owned this location for 7 years and owned earlier UPSstores in Ohio for 10 years. I was medical legal financial power of attorney the last 3 years for a solo impoverished senior woman in Minnesota requiring extensive work with federal and state regulations and forms. ( she just passed away October peacefully just 3 weeks in her new assisted living home.). My laptop became too old so I had to do all this work on my iPhone ( before they added Word Capability!). Laura SAVED me with my non sophisticated computer skills on a phone, over and over again! This was very time consuming. NO one in a UPS store nor the Post Office would take time like this with such complex computer maneuvering. Her entire staff ARE SUPER FAST, extremely knowledgeable and efficient and her line ( if there) MOVES FAST! Also zero errors. The post office this past year GREATLY increased shipping costs for medium to large boxes and I have found UPS ( esp UPS ground) to be more cost effective. PS, I use the side entrance by their neighbor Batteries Plus in and out of their good parking lot instead of Bee Ridge.

I'm not sure what Donna's problem was this evening, but I did not appreciate being rushed out of…read morethe store at 6:11pm because and I quote " we are closing soon". Not only was I rudely rushed thru my returns I was also refused service on by Donna to use the kiosk, even after explaining my extreme social anxiety. As I was leaving at 6:14pm Donna had locked up shop even though customers were trying to get in. I can't help but think some little kid won't get their birthday gift on time because of Donna's actions. Do better ups.

Tom, Diane, and Mike are super amazing!. I hear Bob is as well, however he was not there today…read more I popped in, no appointment, in a art card printing crisis after fighting all night last night to get it right on my printer.... They all were super helpful. Tom and Diane resolved my needs. Tom and Mike stayed late to finish my printing job. While I was there I learned about their printing process, the super slicer machine ( my words not theirs) and how to save on future printing needs. I will bring all my future printing needs to this fantastic small local Sarasota business!

Bob was great. He responded very quickly to all the emails. When he realized I was a couple hours…read moreaway he immediately said they would mail the cards. The cards are very well done and professional looking. There were also several extras included which was a pleasant surprise. The price was VERY reasonable.

This location needs investigated or shut down. The previous complaint that someone wrote 5 years…read moreago is still happening! Shut this branch down! You can't call them to see if there's a problem ( they refuse to answer the phone) the carriers seem to have trouble with numbers and addresses when delivering mail or they just don't care (strictly in it for a paycheck). I truly get about 5-6 different people's mail daily none of which is my own. This may not be the fault of all the carriers on this route off of Proctor Rd. but the point is it happens more than it doesn't! Just about every day, every other day... what's the problem? Understaffed, hate your job, whatever it is it needs addressed by the higher powers and NOW or shut this location down!

Postal carrier delivered a package to the wrong address, I made contact to find package and have it…read morereturned to me. The next day the same postal carrier delivered a different package. Walks up to door , slams package against Ring doorbell camera, says here your package , it's on fucking camera the trows package on the ground! Still haven't received the one they Video https://ring.com/share/b6e24a01-2430-492d-8306-988640fca2b8

This UPS Store is my go-to spot (out of necessity) for online returns, even if the parking…read moresituation is a little unusual. There isn't any real designated parking--you basically pull up in front like a "drive-thru," hop out, and run in. One funny thing: every time I walk in, they say, "Thank you for using the Kiosk," whether I actually used it or not. It's become kind of a running joke in my mind at this point. That said, the staff is consistently helpful and genuinely nice. Whether I bring in an Amazon return or something completely unrelated, the guys working there always take care of it quickly and without any hassle. They're efficient, friendly, and make the whole process easy.

Best UPS store! Fast, friendly service always! Review needs…read more85 characters Xxxxxxxxxxxxxxxxxxxxxxxxxx

Speaking for the pelican Plaza UPS they are tremendous. Everyone there puts in a great effort to…read moreget it done right. The assistant manager is a great employee to keep.

UPS destroyed my property without permission. We took…read moreseveral pieces of original framed artwork created by our father/ grandfather to the UPS store on Tamiami Trail in Sarasota Fl. The pieces were all wrapped and packed by the UPS store staff in 2 separate boxes. One box was delivered timely, the other was not received. We tracked the second box and were told that "All merchandise was not recoverable and was discarded". UPS made the decision to destroy our property without consent and without notifying us about the damaged shipment! We contacted the UPS shipping store, and they referred us to UPS corporate. UPS corporate sent us back to the UPS store. Since then, we have received a complete run- around and still do not understand what happened to cause such damage and why UPS took the liberty to destroy our property without consent. The store owner and team have stopped returning calls and UPS corporate will not do anything to compensate or assist.

What a great place! Knowledgeable and friendly people. Great service including Notary.read more

Needed to ship two signs from FL to PA. The lady that helped us was very nice, and was able to find…read morethe right sized box for shipping the two signs. The total cost was about $70 some dollars...a bit much, but that's just my unqualified (and old cheapskate) opinion, but it'll be there in a couple days, so it's all good.