Aletha at the Bee Ridge children's world post Office…read moreprovided LEGENDARY Customer Svc. Althea was very customer forward in Her knowledge, attitude And professionalism. Very refreshing.

Thoughtful pleasant people with good attitude. Good God! …read more.. and I was at a POST OFFICE!!! Wow... a def first!! Have a nice Holiday folks!!

The post office still has no concept on staffing. 4 windows and you're lucky if one is being…read moreoperated. Still cheaper than anything else for basic mailings.

I've received excellent customer service every single time I've visited this USPS location. The…read moreline is usually short, but help comes quickly when the line grows. I've even seen the branch manager at the window helping to work through the line. Impressive! Shereese is especially helpful. She moves quickly enough to get you in and out fast, but she also pays great attention to detail and will answer questions, all with a friendly smile. This is practically unheard of for USPS service! The building is clean, there's sufficient parking, and shipping supplies are kept filled and tidy. I'm a huge fan of this location!

Given the financial difficulties that the US post office is in, you'd think they'd try and have…read morewarm and inviting places of business that focus on customer satisfaction. This has to be one of the grubbiest post offices that I've seen. There wasn't even a one to write an address on the package. At least the line moved quickly. That was definitely appreciated. The place just needs to be spruced up.

Every time I come in here it's more disappointing than the last time. This afternoon they have one…read moreperson working. The line is out the door and I've been waiting over 20 minutes.

This post office is clean and the staff is friendly. I like that there is a self-serve booth for…read moresending packages and there usually isn't much of a wait for it. There is however, usually a long line for a teller to assist you.

This is a large post office that could do with more staff to handle volume, especially around peak…read moretimes. For example, this morning at around 11.45 am, the line had around 10 people but only one person actively working the service counter. I use this location a lot, and it's easy to see why staff and customers can get quite stressed when lines are long and processing takes longer than it should. At other times, there is no line at all -- so really avoid early morning and lunch time. The roadworks outside this location have now finished which makes parking much easier and there are spaces directly outside the building. This is a large location that also has PO Boxes and a small store that sells shipping supplies.

Hard working government people who are very helpful and…read moreconcerned . The team, which they are, strive to make things run smoothly for you. They want to get you in and out and on your way. Nobody wants to see long lines..... especially the workers. So next time when you are there in Osprey thank them for their service. A smile and "thank you" goes a long way.

Megan the current "post master" was caught allowing her carriers to drive to homeowners home to…read moretheir physical address and leave mail when a certified letter wasn't signed for or picked up . the certified letter was NEVER signed by the homeowner of the mailbox and was RTS on 5-25-2026 .The certified letter was found inside the homeowners mailbox on 6-7-2026 . when the homeowner took the letter to the post office and spoke to Megan the post master she told us that she allows them to deliver it to the address on envelope ! this is a federal offense and is not allowed . what else is she doing being out back with our mail ! she also allowed her carrier to open a mailbox for another women who does not have a key to the owners mailbox . to place something inside the home owners mailbox ! Megan the post master was caught allowing her carriers to drive to physical address on the letter she is a messy post master and if anyone else has an issue call the Inspector general ASAP . report her asap at Osprey location . it is illegal and a federal offense to have any mail carrier open a mailbox box for anyone that does not have a key!

Hi, My 100 year old mom's meds were missing so I went into the Lakewood Ranch FL post office…read morelooking for help. A very lovely woman Supervisor, Lee, was so nice, understanding and empathetic. She said she would look into it and by the time I returned home the package was in our mail slot. Thank you, Lee. You were such a pleasure to deal with in a tense situation. Thank you and very nice mtg you. The post office is lucky to have an employee like you.

Out of the many times I have had to speak with someone, only one time was pleasant. The others rang…read morefrom "if we said we delivered the mail/package, we did. Did you even look in your mail box or ask your neighbors? Or did you just come here first?" to "we can't do much after it has been delivered. If it is still issuing you need to call who you ordered it from/who sent it and see if they have the correct address." Then they are calling the next person in line. Those items were never found and no one at the office can even call back or find a manager to fill out a lost mail slip to try to find the missing items. Yet I have had employees knock on my door as late at 8:30p and ask if they put a package in our mailbox that doesn't belong to us my accident. 12.03.2026

clerk was adamant about finding out exactly what was in my package. once he found out, he refused…read moreto ship my item even though I already had a label paid for a printed from my buyer. he turned me away and would not help me get my item shipped. terrible customer service . man with glasses and long beard. stay away

they continue to deliver my package to wrong address I've had it can not contact anyone I just want…read moremy damn mail