Whatever arrangement is in place between Amazon and UPS makes it super easy to return Amazon orders…read morethat don't work out for whatever reason. Now you don't even need original packaging. As long as you show up with an authorized Amazon return and can pull up a QR code, UPS will scan it and pack it up for return to Amazon. Today, I returned an item that was fully packaged, in addition to a blazer that I had no packaging for, and yet UPS packaged it up in a plastic bag and provided me a receipt. There wasn't a line and it was super easy! Plus, the staff member who helped me was very friendly and helpful. It's a great value from Amazon and UPS as there was no charge for the returns. Definitely recommend this UPS location, which has the most extended hours locally!

the owner runs his mouth i bet he cant back it up contact me i am in your age groupread more

Great customer service and shipping suggestions. Parking is challenging sometimes though worth it.read more

The very efficient and very pleasant experience I had yesterday at The Mail Shoppe restored my…read morefaith in personalized customer service.

Pack and Parcel is a Great place to take your items to be sent off. The Owner Manny was amazing at…read morehis craft taking care of his community and customers that had each of us coming back and making sure our packages got to our families and Customers safely and and promptly . Manney as passed away and I am sure the business will still be in GREAT HANDS and do well , There is plenty of parking , handi- cap parking , sliding doors that open if you have to carry multiple packages, tables to pack your items , computers to work on in the facility for a cost, and Many Packing Items from boxes, tapes, pens, bubble wrap and even P.O . Boxes. This is the reason why I did all our Business with pack and parcel for our personal and our Business it was a one stop shop .

I went here to ship a few bottles of sodas that were discontinued. My brother loves the pop so much…read moreI decided to ship him a few for the holidays. I have seen this place many times so I decided to check them out. I usually drive a longer distance to a UPS store. There is plenty of parking for this location. I was pleasantly surprised that they had free packing material at this location. Tape, peanuts, bubble wrap to use for packing were on a table and available gir use. This was a plus because I only had a box. The price for shipping is a little steep but not much that can be done about that. You can ship via UPS, FEDEX, USPS. They give you the lowest option which is a plus. Overall it was a good experience. Convenient and a short drive. I will use them again.

The service is amazing and the young man that is at the counter is always polite and courteous and…read morevery helpful this is a very good place to go to do your mail.

Everyone has their own horror stories about standing in line at the local post office during the…read moreholiday season. Lines that go on forever, and are so slow that a bottle Heinz ketchup flows twice as fast. Thankfully, a friend of mine told me about this place on M-17, just west of Golfside Road. I needed to mail a package to my friend in Tokyo, so I went to the local post office on my day off, and there had to be nearly 50 people waiting in line. Then I remembered Goin' Postal was right near a specialized grocery store that I really like on M-17. So I left the line behind and drove out west of town. Was I ever lucky, I was the only person in line, and after I filled out my customs forms, purchased some stamps I was right out the door in less than 10 minutes. The staff at this place is very friendly and gave me several shipping options to choose from. I can just imagine as I drove home, most of the people in that line at the local post office were still waiting in line to be served. That said, I was amazed that my package arrived within a week. I highly recommend this place, as they are faster than the local post office, and they don't have the attitude that some of the postal workers have.

Amazon shipped the wrong package. I brought it here because I saw the UPS logo. He charged me 5$ to…read morere tape the box. This was my first and last visit.

Sam at Arbor Pack N Mail is very helpful, friendly, professional, and delivers excellent customer…read moreservice! I would never go anywhere else to mail packages. He mailed two very fragile, large items for me - a guitar and a framed piece of art in glass- from Ann Arbor to California and they both arrived in PERFECT CONDITION. He packed them so well and I was really impressed! The price was a bit high, but you get what you pay for. If you want quality work, then you have to pay for it. It was worth every penny. I highly recommend Sam and Arbor Pack N Mail.

I frequent this UPS store several times a week. I am impressed with how helpful the staff are…read moreregarding Amazon or other returns and with sending packages. The owner Charley has trained them well. The workers also explain options clearly. This is my Go To UPS!! Thank You!!

I went to return a dollhouse in a medium sized box to Amazon and the barcode would not scan at the…read moremachine, so I went to an employee at a checkout. She was extremely rude and told me quickly and angrily that I had to supply my own box and print the email and that she would charge me. I politely said there must be some kind of mistake. I've never had to do that before. She said, "I refuse this package!" (it was like the soup Nazi "no soup for you!" on Seinfeld. If anybody is familiar,) I asked her what her name was. She said Emily. I asked her why she was so angry just because I did not understand that I had to buy a box and pay to print a code when I've never had to do that before for Amazon She nastily and angerly said I could either buy the box and pay for the printed barcode to be printed or I could leave and I said, "OK OK, I'll pay for the box and the print! I just don't understand why you have to be so mean about it." And then she said that I had argued with her and that she refused to serve me and angrily walked off to the the back. I was not angry or upset at all. I just felt bewildered and confused at the attitude. I was just asking why I had to pay for a box because I've never had to do that before. Her attitude was really bad. I also had a young child with me and it was a very bad example that she set. It was like getting smacked in the face when you're just standing there and it completely bewildered me. So after she left and went in the back and and left me at the register, another person named Julia came over to help me. Her name tag said she was the trainer. She didn't acknowledge what happened and like I had just come up in line. I asked her if she had a problem or thought it was at all inappropriate the way that Emily had acted and stormed out like a toddler, throwing a tantrum. She said not at all because I had not understood what she was saying so it was my fault. They said that I could not know any contact information of the owner to complainand the only way that I could file a complaint would be to call the store that I was actually in. She also said she'd be happy to take my name and phone number and give it to the owner and I politely said no way. So there is no way to complain about this. The customer service is terrible. I will never return to this location. I suggest nobody goes to this location if at all possible.

I love this place! These ladies are the friendliest and most helpful at getting your package to…read morewhatever destination. We've had 3 exchange students and send them packages. This is also a great place for amazon returns. Such a great business! At Christmas they accept letters to Santa.

From the owner: We've proudly served the Defiance County and surrounding areas for all their shipping needs!read more

The store is kept up very well. It is neat and clean inside. They care about their work and their…read morecustomers and it shows. The shop is spacious and well appointed. It is easy to find whatever supplies are needed for shipping. They have very good and easy to use receiving services. The staff is very attentive and the costs are reasonable.

I've dealt with one clerk, and the owner, two extremely nice people. They can have my business any…read moretime. I definitely recommend.