I WOULD GIVE THEM 10 stars if I could. We are delighted with this company. They sent out Caleb,…read moreScott and Brad to move us from a third floor (lots of stairs) apartment. First of all they were right on time, and they are very personable. More importantly, they were very careful and made sure everything was totally taken care of and arrived at our new apartment in great condition. They asked us several times if they could do anything else for us. Absolutely great, conscientious and wonderful young men who provided wonderful customer service. Will hire them for any future move! THANK YOU

Moving from California to here wasn't easy, but they were understanding and helped adjust my…read moreschedule since the trailer shifted in delivery time. They were prompt, courteous, and professional . Quick to get the job done right and made unpacking easy!

Absolutely wonderful experience! This move was flawless. From the first call to the office to the…read moreguys bringing in the last box, things could not have gone better. Every step of the way went so smoothly. If you're looking for a headache-free move, I can't recommend the highly trained professionals at Two Men and a Truck.

On time , courteous , fast without being sloppy. Good customer service from the office tooread more

These guys are awesome. They made a very difficult job very easy. Kind and polite. Definitely…read moreputting them at the top of my suggestions for others.

If I could give this company zero stars I would. My mom just moved up to Michigan from Arizona, and…read moreshe hired this company to move everything in. We had a death in the family and she had to come back, entrusting them to move everything in. Come to find out, they had stolen a lot of her tools. They also damaged a few pieces of furniture, and denied everything about stealing and damaging the furniture. She is ready to call the police and file a complaint with this company! You people are despicable!

Super helpful when I went in to print and mail a letter earlier this week. They went over prices…read morewith me for different mailing options and I did not feel rushed. I will definitely be back.

Postal Plus does not stand behind their packing if you don't buy the label from them. I had them…read morepack something fragile thinking they were professionals, but it arrived totally broken. When asked, they claimed because I was the shipper, they stated "Your name is on the return address, therefore, you are the shipper. We do not guarantee, back, or insure any items packed in which we are not the shipper." Even though I purchased packing and box from them and THEY packed it. The previous owners would have made it right.

Super helpful location manager here. Great communication via email (like many, we need it for kid's…read morestuff over summer). The building very well maintained clean, and even the bathroom is clean! Highly recommend. Ann Arbor is a small city, just a few minutes extra drive from campus, that's all.

Michelle the manager is awesome!!! She is very personable and will help you with anything you need…read more I would recommend using Stop N Lock.

I had a really great experience here with phenomenal customer service - I had a concern and they…read moreemailed back right away and resolved the issue with no problems.

I had a miscommunication with them about the terms of my storage space lease and they ended up…read morebeing extremely accommodating. That is the benefit of going to a locally owned place like this over a big corporation.

I have had 2 storage units at this place since 2018, and overall was fairly happy until lately…read more Lately, if I'm going to be late, I keep in touch...yet not only do I get charged late fees (totally understandable) BUT today also received a "certified letter fee" of almost $10 AFTER I'd called, made a "good faith payment" and a promise to pay all that I was in arrears by a specified date. They did NOT have to ding me that additional $10, which doesn't sound like a lot, but when they charge not one...but TWO late fees + their monthly payments are pretty steep for where they're located...it's not only gouging their customers but lacking any real regard for them. For MONTHS last year my garage door was broken - I couldn't have gotten access if I'd needed to - I received no rebates or discounts for those many months, yet if I'm late, I'm charged out the wazoo. I've been a solid paying customer for years, but I'm very disappointed with this place right now.

DO NOT RENT FROM HERE! Poor customer service full of excuses. They do not believe the customer is…read morealways right and three separate times I have had a run in with management in a year and all three times they claimed it was never their fault. They do not hold up their end of the contract. If you are late they charge a late fee, ok completely understandable. But they do not feel required to immediately unlock the unit when you have paid. They will wait days, giving the excuse they have 700 units and can't keep up with them all thus NOT withholding their end of the contract. Twice I have went to my paid unit and was not able to access it on a weekend when no one was in the office to help me. This year they had a huge theft of dozens of units, of course stating not their fault. This is in a unsavory part of town and the customer service is very poor and your belongings are NOT safe there.