Went to the Monroe, MI store on 7/8/26. I purchased a new Samsung 26+. I was a longtime Sprint/T-…read moreMobile customer. I walked in the store and Mike started helping me. He was great. He helped me by getting me a new plan with Spectrum, closed my T-Mobile account, and helped me with my other current Spectrum accounts. Thank you Mike!!! I am a very happy Spectrum customer.

Erica was amazing! One of the best customer service people I have ever had. I am being serious;…read morePeople could learn how to be a good person from her.

Clair is extremely helpful. We were treated very rudely by the UPS location on Executive Parkway…read moreand headed to this location on Monroe. Clair walked us through our return and was very kind and helpful. Clair, thank you for your kindness and great service.

The outstanding service I received from the staff and owner on 12/6/23 was over and above the best…read moreEVER. I had a problem with the scan label from Asurian to mail a package and they tried multiple times to resolve the issue. They were patient, very kind and when I had to call Asurian to resolve the issue they helped with talking to the rep to get it resolved. I wish I could give them more than a 5 star and I'll definitely continue to use them to ship packages,

This is one of the better fix it cellular places he made sure that the device fully function before…read morewe left. Then he even offer to fix the phone if it did not work later on. I was surprised and impressed very nice guy. His price is cheaper than Apple also

Terrible, terrible, terrible! Do NOT take your device here for a repair. If you're still thinking…read moreabout whether this might be a good place to use after reading this review, do yourself the favor of not wasting time, and take whatever money you were going to spend, and light it on fire instead. My son's iPad screen got cracked with it fell from our dining table. The Apple store in Briarwood Mall couldn't fix it, and recommended Cell Doc instead. No problem! The man at the counter said, we can to it in about a week. Repairing the screen takes about 30 min, but they have to order a new screen which takes about a week. $190 later, we waited a week, and they called to say the accidentally ordered the wrong color glass screen. Did we care if they made the screen white with a black home button? Um, yes, I wanted it to match, and we ordered black. Please order the correct color. Waited another week, and then picked up the iPad. All was well for about 2 weeks, and the home button sank under the screen and no longer works. Its stuck, so you can't open or close any apps, or unlock the iPad. No problem, pull out my receipt with a "30 day guarantee". Took the iPad back in, and they apologized and said they would fix the home button, but had to send to a technician at their store in Toledo. Wait two days, and get a call that they can't fix the home button because it might crack the screen, and they "don't know who fixed it before, but you should take it back there". Um, YOU fixed it before!!! They also said it's been more than 30 days, so the guarantee is no longer valid. It has been more than 30 days since I paid and we dropped the iPad off, but they didn't finish the repair for 2 weeks after this. So.... never mind we've only had it back for 2 weeks, because it took 14 days to repair, the warranty is no longer valid because the "boss has changed". Complete and total BS, terrible customer service and shoddy work. Would have been better off buying a new iPad to begin with, because now I am out $190 and the home button is stuck and they have rendered our iPad completely not functional with their "repair".

If you are a Verizon customer and you're tired of waiting in line until they call your name with no…read morefriendliness or professionalism get away from the Brick + Mortar stores. I highly recommend. VICTRA Verizon 23114 Allen Woodhaven. Samantha was wonderful. Made sure my phone transferred all my information. She was very friendly very polite the entire store everybody was happy. A big change from going to Eureka and Taylor. I will never go back again. VICTRA has all the same selections except for polite and courteous sales people again. Samantha was wonderful. I went from an eight all the way to a 17 pro I am very satisfied. I recommend you stopping here for your next Phone purchase.

Can't even say hello when you walk in the door. Selection of phones was pitiful. I work in customer…read moreservice so I'm big in it and definitely won't be spending money here.

Robert was very knowledgeable, efficient, and personable. He was patient and attentive. Thanks for…read moredoing such a wonderful job setting up our new phones!

They're a knowledgeable group and don't sell what they don't need to. Wouldn't sell me internet…read morespeed that was to slow for my video games.

Nicole helped us today. She was fantastic! Very helpful and kind. Thanks! John & Lauraread more

I just dropped off a package (hearing aids). The young…read morelady that helped was great for FedEx the customer. She asked sharp questions to get the info required. Not everyone in the store knew the info and worked quickly (except spelling the last last name).

Not being a tech person, I YouTubed how to fix the problem with my laptop. Quickly realizing how…read more'unqualified' I was to follow the instructions, I ran to Melon Electronics. Employee Travis greeted me and politely listened to me blabber about I thought was wrong. He was kind not to call me deranged. He thought the problem could be fixed quickly and possibly even the same day. I returned home and while hanging up my coat, Travis called to let me know all was fixed and I could pick up my lap top. The cost to fix was reasonable. This business is a great asset to the Tecumseh community. This is my 'go to' business for any and all electronic needs. Thanks guys !!

My computer was so slow it was embarrassing at client meetings…read more I needed it back quickly and Melron took it in and cleaned it up so now its speed is fantastic. Thank you Melron Electronics for going the extra mile for me.