Workers don't know their job -they wanted to open my box to see what was in it. It's my clothes going to thred up to be sold. Not returned. On my way in the one cashier/worker was right behind me I'm struggling with the big box of clothes going to thred up I dropped the box cause I could open door ( hands full) do you think he would hold the door open for a customer. Guess he hates his job. Where is common courtesy? Stay away you go a little further up road. go to the one in warrington they are so kind and they will help you with a smile read more

Friendly, professional and best of all knowledgeable. They always help me out when I have questions about how to ship...anything. They know their stuff read more

These guys went above and beyond to get my package out. I called them from a different state and asked them to help me with an emergency situation. They jump through hoops and made it work. Outstanding Customer Service! read more

We've used this store many times and they're always helpful and quick. Most recently I had a weird notarization situation and Jerold was incredibly patient and helpful. Would recommend this UPS location over others in the area for sure! read more

Can't say enough about the excellent customer service that this store brings every time I use them! I have been a loyal customer for years and they consistently provide low cost, prompt and professionalism. read more

Good news, thanks to the diligent work from Andrew at the UPS store I have finally been paid on the claim made for the damages by the freight company. Let me reiterate that UPS did a great job of packaging my items but it was the freight company who caused the damages. Andrew provided excellent customer service and feedback and we would definitely use his store again for our shipping needs. Thank you Andrew1 read more

I stopped in to initiate a return and the staff was very helpful, efficient and friendly! I didn't have a label or my package taped, and they quickly packaged it while I was emailing the label to the office email. Printed in two seconds then I was out the door. Thanks to the Street Rd team! read more

I went in to have a package mailed. I told the guy working there, I never sent a package before. He was rude from the start. He was asking me about the address and I had to call someone to double check it and he just kept being rude. then I heard the last on the other side say something and I looked over at her. the guy waiting on me said, yes we talk about everyone in this store that's what we do all the time. we talk about people. he was so rude from the start and just kept getting worse. The lady working there was very nice to everyon. read more

On Dec. 22, 2012 My mom went to mail a speaker system of 2 speakers and a little box to me in San Diego. She was very sick and didnt realize how sick she was till she went to the hospital that next week. She wasn't thinking that good cause of the illness. She trusted the store employee who is Eric. She paid for the shipping and the store packing of the speaker system and the little box. The bill she was giving was very high from what was quoted on the website she called me when getting home. I said ok let's wait till the packages to arrive, to check it at another ups store. He received the packages and then saw that the one speaker that is 38 inches long was wrapped tightly with bubble wrap and put in a box 45 inches long. NO other packing inside, so it could move back and forth freely. He took the boxes to the local ups store and asked how much to send these as shown on the boxes. There was a huge difference in prices, which ranged from $43 to $73. The higher amount as if the box was shipped at 39 inches as it should of been. She got billed for the bigger box used with the air gap and charged 4 pounds heavier for each box. SO she was Charged for 8 pounds extra and 6 inches of air space. The owner, Mark Mercure said it was packed by trained professionals and packed and shipped by UPS standards. He also claimed the San Diego store didn't know what they were doing. If this is the "new" UPS standards we hate what happened to UPS shipping. She have been trying for over a month to get any of my refund for the correct shipping size and weight. But the owner and UPS store corporate are not going to refund me. Watch your money at this shady-money taking business owned by Mark, fyi he also owes the Doylestown location. read more

Under the old owners, they had courteous employees that truly wanted to be helpful. Now, they are rude, arrogant, sometimes helpful, sometimes very unhelpful, it just depends on luck of the draw. Horrible service, damaged equipment, lost shipments, inability to get shipments because they are not dependable enough to be there when their business hours claim they are. "Oh, a light snow is forecast! Let's close today." What about the customer that was depending on a shipment to arrive and be signed for so they could do their job the next day? Four years I have had a mailbox here. It costs around $400/year. I had to sign a contract. I'm the only one holding up my end of that contract. FEDEX won't deliver there on a Saturday because 'we aren't sending a truck there because we don't know if they will be open!' If you are looking for dependability, look elsewhere! read more

My visit was short and pleasant.Sending some cable boxes back Maryland and the employees helped me with no problem. They also had a lego table, that kept my daughter's attention for the visit! read more

The new ownership of this franchise has really stepped things up. In addition to the regular shipping services that you expect, the Warminster UPS store provides fantastic printing services at great prices. The staff is friendly and helpful, and, most importantly, knows how to go the extra mile to meet your needs. read more

Everyone is so helpful and nice! They never show any hint of being annoyed when I'm trying to get my crap together and separated. Very friendly staff! read more

Reggie retrieved a pair of vintage lamps I purchased at auction. They are quite valuable, and I was worried about them not surviving the shipping process. Reggie packaged each lamp so well, they each had their own cocoon of protection. The amount of time and thought he put into his packaging made it clear he has a personal investment in things arriving safely. Most pack-and-ships don't care so much. I would trust Reggie with a vintage piece of glass. I would trust him with anything that is fragile and valuable - he is that good. He is also kind and easy to work with. No ego issues. Reggie's knowledge and care do not come with an exorbitant price tag. I was very surprised at how reasonable all his time and materials cost. If you're looking to ship something, you will not find better than Reggie at this UPS store in Warminster, Penn. read more

I've visited this UPS Store location on a number of occasions and for a few different purposes. I'm impressed by how attentive the staff is. Whether I'm stopping in to pick up a card, having documents notarized or just making a few copies, a team member always greets me and asks whether they can help. When I planned a surprise birthday party for my wife, Reggie and his team really came through and turned around a high-quality vinyl banner in less than 24 hours. It's a tidy, friendly environment; it's small-format; it's fast. In summary, head here before Staples. read more

We had recently purchased an item online and had the package shipped to this store for pick up. Prior to having it shipped, I had called the store to ask some questions, but the employee I spoke with failed to give me enough information which caused an unexpected cost. However, when I contacted the owner to provide feedback, he was very professional and graciously refunded the cost because of the error. Reggie Rytter is an owner who cares about his customers and providing excellent customer service, a rare quality these days. It's safe to say one can confidently do business with his store. read more

I placed an order that was shipped via ups. It was supposed to arrive 8 days ago and the tracking says it is being held at their facility. No one contacted us. No one asked for a signature, attempted re-delivery or left a note saying to pick it up at the facility. What a disgrace. read more

Besides receiving a quality end product the customer service was above and beyond. Every single person that I worked with was knowledgeable, helpful and extremely accommodating. I would highly recommend this store for poster printing as the quality was superb! read more

Really liked coming to this store and using the computer to print stuff out for school. 10 cents a print was fine, but why is it now 1.00 fee for any computer usage and 8 dollars for 2 minutes? UNBELIEVABLE. wont be coming back read more

What a great ups store. He did some work for me printing new business cards. I also decided to rent a box from him. It's nice to add a street address for my business instead of just a PO Box. It makes my clients feel better. He is incredibly friendly. I think his name is Reggie. He apparently bought the store not too long ago and he's really cleaned it up. Stop by and check it out if you need any business services. read more

It was pouring rain I was walking up to the door with a huge box that I needed to tape shut nobody helped me open the door or aknowledged my presence acted like i wasn't important I am still mad that nobody offered to help me when you clearly see me struggling this place sucks don't go here because I won't ever again read more

SPENT $46 for an envelope to be delivered Monday morning- sent Saturday morning. WAS NOT delivered recipient had to go pick it up himself at the UPS because it wasn't going to be delivered until TUESDAY AFTERNOON. I called to get a refund, he said it was due to weather and he said he would put in a complaint for a refund - 8 days - still have not heard, usps delivered to him on the day they said it would- USE USPS NOT UPS. read more

I just happened to be in this Ups store neighborhood @ 10:55am on 12/12/15. I needed to get fingerprints for my work that are required. I have never gotten fingerprints before. I looked @ their website regarding getting fingerprints and it stated that appointments are PREFERRED. So I thought I would just see if I could get them @ this store. Well they should tell their employees that because when I walked in just to inquire I was greeted by the most rude & obnoxious employee. When I asked about it he stated "So I guess you don't have an appointment!" in a sarcastic tone. He stated that he had someone scheduled for an appointment soon but they had not arrived yet. He might do them if the appointment does not come in the next minute. He said it takes 30 minutes to get fingerprints. He was really annoyed by the fact that I didn't have one. So then I stated to him "well your website states that it is preferred not required, should I not get them now. " He said well they have really been trying to get that website changed so that it says required, but they have been unable to do so. OMG I was the only customer in the store @ the time. He never apologized or anything. A customer had just walked out of the store. So then when another employee was finished with the only other customer, he told him to do my fingerprints and that he does them all week and doesn't want to do them on weekends. WELL why is he even working at this store. My fingerprints did not take 30 minutes either, only took about 5 minutes. I had gone to UPS stores to ship packages etc, well I will not be going to any UPS store if this is how they treat their customers. read more