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    The UPS Store

    5.0 (4 reviews)
    Closed 10:00 am - 3:00 pm
    Updated 2 weeks ago

    Services - The UPS Store

    Shipping centers

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    2 years ago

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    Local

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    2 years ago

    Business owner information

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    Local

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    2 years ago

    Very helpful staff, easy access and convenient parking , well organized beautiful store!

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    2 years ago

    Quick service. Available parking. Great staff and conveniently located near shopping in Wyomissing.

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    1.3
    (12 reviews)

    Never had any issues with employees maybe the previous manager left but so far everyone is friendlyread more

    This was one of the most unprofessional customer service experiences I've had…read more I stopped into this UPS Store to mail a package and also asked if they offered notary services. The employee at the counter told me they did, pointed out the notary, and said they would take care of my package first and then help me with the notarization. After my package was finished, I asked for the notary service as instructed. At that point, there were three employees walking around the store discussing signs, moving boxes, and handling what appeared to be internal store tasks. The notary looked at the other employee, rolled her eyes, paused, then looked at me and said, with a clear attitude, "I can set an appointment for you." Apparently interrupting internal work to help a paying customer was too much of an inconvenience. I politely declined and said I'd go somewhere else. Only then was I told there was a notary available at the Exeter location--even though the notary was standing right in front of me. Customer service should come first. If you advertise notary services and have a notary on-site, customers shouldn't be made to feel like they're inconveniencing your staff by asking for the service. A brief pause in internal tasks to help someone standing at the counter is simply part of running a customer-facing business. I took my business elsewhere and was treated professionally. I won't be returning to this location, and I hope management addresses the lack of professionalism and customer service.

    The UPS Store - shipping_centers - Updated July 2026

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