Super friendly staff. They know everyone in this little…read moretown. They have everything you need to get your packages shipped. Stamps...etc

One of the benefits of living in a small town is that a trip to the post office doesn't take long…read morenor does it raise your blood pressure. US Post Office here in Mount Joy is probably one of the most delightful mail experiences I've ever had. The staff (it's usually the same person every time I go) is friendly and congenial--they actually seem like that want to be there. Normally, there's never a line or only one other person being waited on. I did go the other day during the holidays to send a couple of packages and there were several people in line. However, by the time I took care of all of my taping and addressing my boxes, the line had diminished and I only waited for about two minutes for my turn to be up. When I lived in Suffolk, Virginia, the post office there closed for an hour during lunchtime and they had a larger staff. Well, Mount Joy is a much smaller town with a smaller staff yet I do not see any closures during lunchtime. Take that, Suffolk! Their hours are: M-F 8:00 a.m. - 4:30 p.m. Saturday 8:30 a.m. - 12:00 p.m. There are PO Boxes but no 24 hour access (M-F 5am-5pm, Sat 5am-3pm, Sun-closed). This facility does not process US Passports applications or renewals. There is a small parking lot to the right of the building and there is also a drive-up mailbox there as well. Others Services Offered at this Location: * Bulk Mail Acceptance * Burial Flags * Business Reply Mail Account Balance * Business Reply Mail New Permit * Global Express Guaranteed® * Money Orders (Domestic) * Money Orders (Inquiry) * Money Orders (International) * Pickup Accountable Mail * Pickup Hold Mail * Lobby has Copier I'm taking off one star because the lobby is small and set up in such a way that it makes it difficult for people to move around the line. Obviously, it's not normally an issue, but still.

I'm in this place at least 3 times a week. Yes, it can be really slow, especially during holidays…read moresince they only have 1 or 2 tellers. But! I enjoy these two girls very much. They're always cheerful, smiling, and we have quite the fun banter. This makes my postal tasks a little easier to bear. And they have an awesome drive up post box for quick letter deposits. Sweet.

We moved in September to a different state and we noticed we weren't getting any mail but we were…read morereceiving mail from the previous tenants. We live in an apartment so our mailbox is one of those large rectangular boxes with the doors and we have a key for our ""mailbox". Well we had been notified by a friend that their letter was returned to the sender and that's when I realized okay there's definitely a problem here. I called and thought everything would be taken care of. They told me to make sure I put our names in the mailbox and I put it in TWO places so there would be no confusion. Stack all the previous tenants mail and put a note saying return to sender/ forward to current address as they do not live here only deliver mail to "our last name". The mail man completely ignored the stack and note and placed another piece of their mail on top. Well I contacted the post office again to notify them that I just did everything and more to fix the problem and our mailman ignored it. So then they said they'd speak to him and fix the problem... well we started getting mail! But the thing is. My husband has had 6 pieces of mail by the bank with his debit card to come and hasn't received it. Even tried sending it to the main apartment housing office. But I've gotten my debit card in our mailbox since and even had to get a replacement for it and my husband has still not received his. So my question now is WHERE IS HIS 6 PIECES OF MAIL? I called again this past Thursday to notify them that we've started getting mail but my husband is still not getting his from the bank and it's not our banks fault, they have the correct information as my information is the same, it's a joint account AND we've double checked each time we've had to call the bank for a new debit card that hasn't been received because OUR POST OFFICE IS DOING SOMETHING WRONG... STILL... When I called this past time I let them know of this and asked if maybe they could check to see if it was at the post office for some reason... The woman said she would check, never heard back from her.

2 separate deliveries, 2 different carriers, both packages never arrived. Stellar, USPS, absolutely…read morestellar.

They are incredibly unhelpful. I send packages and some go missing. Asking them to help is like…read moretalking to a wall. Their tracking is useless. However the people are generally very nice though the woman who works the window at the Tannersville PA office is consistently rude, abrasive and couldn't be let helpfully.

I was in Lititz for the funeral of my mother-in-law. After the family had sorted through her…read morebelongings, I was mailing packages at the post office. The clerk at the desk was so helpful. One cardboard box we used was originally from a liquor store, about 15 years ago. The clerk noted they could not mail liquor boxes, then volunteered to tape scratch paper over all the surfaces to avoid it getting flagged as a liquor box. (Just possessions, no flammables were inside.) Additionally, she wrote return addresses on boxes while I finished prepping the others. Amazing service! Thank you! Also, cheaper than the UPS Store, where I mailed other boxes.

A picture speaks louder than words…read more Continued lack of respect for people's mail. ; ; ; ;

This post office branch has such a great group of people working there. Anne was helpful,…read morerespectful, and knowledgeable. Very efficient. They were close to closing but they were fast and efficient. Excellent service. There's a lot of parking in a lot. Clean, organized, friendly.

This Post Office has the nicest employees working there. They know their job and are extremely…read morehelpful. I had to send my husbands medicine to him and I needed help with how to get it to him as fast as possible and they really understood what I needed and helped me. I recommend this Post Office highly!

Call it cliché, but this is one of those small places with a big heart. My experience here is…read morealways been pleasant and the people who work here have been nothing but helpful and courteous.

I've only had positive experiences at this post office! The staff is friendly and efficient.read more

Once again package shoved into the box - so full I could barely get it out. Such a shame- I think…read morethey are doing it to be spiteful. I asked them to please not shove things in to the point of damaging them. They got snippy with me so I said thank you and good by. In my opinion they are adult bullies. They don't care about other people's property and purchases if they aren't going to take care in delivering. No wonder the postal service is going bankrupt. I wouldn't use them at all if I had the choice. Also, they deliver on Sundays and holidays - how much sense does that make financially. I give up! Pathetic!