I've been working with Skylar since 2023, starting with planning our 2024 Disney World trip, then again for 2025, and now currently for our upcoming 2027 trip, Lord willing. That alone should tell you everything you need to know. She is exceptional with her communication and incredibly buttoned up when it comes to planning. Every time we work together, she provides detailed information along with thoughtful pros and cons that really help me make informed decisions. She's also come through with great dining recommendations and even books the reservations for me right when the window opens, which takes a huge weight off my shoulders. I genuinely enjoy working with her, and it's a testament to her level of service that she's become my go-to for Disney trips. I highly recommend her to anyone looking to plan not just a Disney vacation, but any type of travel. read more

Carla did a wonderful job for us. Planned it all perfectly we had a better time than we expected because she knew and thought of things we never even considered. I highly recommend her services. You won't regret it. Thank you vacationeer!! read more

Annie L was a phenomenal helper in planning our DisneyWorld trip for July 2026. Unfortunately we ended up not being able to go due to family issues, but her prompt, thorough and insightful help and input was incredible. We hope to go in the future and will definitely reach out to work with Annie again. read more

I worked with Alexx about 2 years ago for a Disney vacation. She took care of everything for us! I recently reached out to her and had her book another Disney vacation for us!! SO HELPFUL!! The only thing she can't do is make time go by quicker to get to our vacation. Anything else, she takes great care of! Highly recommend Alexx and the Vacationeer!!! read more

I went to Disney for the first time ever in August. I took my parents and my sibling and I wouldn't have been able to do it without the vacationeer-Carla Martinez. I had a stay in the park at all star music, photo memory, and park hopper. I was sent emails with updates of my trip and was able to be rescheduled due to family health matters. I loved how easy the process was and would definitely plan my next Disney visit with her again. Thank you for making my trip extra magical read more

The Vacationeer - Travel Services Near Me - Kissimmee, Florida

Cannot recommend Penny enough. She has always taken great care of our travel needs. Even if she couldn't do something, such as, airline tickets. She gives great advice. She does everything she can and more to make every trip the most memorable adventure. read more

We had the absolute pleasure of working with Chelsea Moreland to plan our son's first trip to Disney for his first birthday--and we couldn't have asked for a better experience. From start to finish, Chelsea made everything so easy, smooth, and completely stress-free. Planning a Disney trip with a one-year-old can feel overwhelming, but Chelsea took care of every detail. She listened closely to what we wanted, gave thoughtful recommendations tailored to our family's needs, and even helped us navigate things we didn't know we needed to think about (like baby-friendly rides, stroller logistics, and the best spots to take breaks). Her communication was prompt, friendly, and incredibly helpful. It honestly felt like she was as excited about our trip as we were! Thanks to her, we get to focus on enjoying the magic of the moment and making memories with our son. If you're looking for someone to take the stress out of Disney planning and turn it into something magical, Chelsea is your person. We are so grateful for her help and would absolutely recommend her to anyone planning a Disney trip, especially families with little ones. read more

The happiest place on earth also known as "Where Dreams Come True" can also be the most challenging when having to make important planning decisions. Disney World offers so many options for a trip that at first glance it can be overwhelming and trigger unfortunate anxiety. When finally deciding to take the plunge and plan for a memorable time with grandchildren, the options for lodging, parks to visit, places to eat, prioritize activities to attend, transportation to and from the airport and so much more seemed mind boggling. Luckily, friends who had previously done what we wanted to do suggested we consider consulting a Disney specialist who can help guide us through the process. The referral was made to contact Stephanie Perlick, Disney Vacationeer. Stephanie calmed all our fears and helped relieve any planning anxiety and associated doubt. She was always available to consult and speak with on the entire planning process. Her depth of Disney knowledge was outstanding and helped guide in making excellent choices on all facets of the planned visit and anticipated park experiences. Holding our hand would be an understatement! Stephanie was the consummate professional and always responsive, personable, patient, guiding, positive, level headed, supportive and a valuable resource from start to finish. She was the exemplary Disney Vacationeer and the Disney experience could not have been done without her dedicated service. Contacting Stephanie Perlick should be the first item on your list if planning a trip to Disney World! read more

We have booked 2 Disney trips with Penny Ryan and each time she has been extremely friendly, informative, and provided quick customer service! Her knowledge about all things Disney and the surrounding activities, restaurants, travel info, venues, weather, and even traffic is much appreciated!! We will definitely continue working with her on future vacations. read more

way too slow to respond to questions, which ended up costing us the hotel we wanted to stay at or we would have had to pay double. Would not recommend read more

First-Time Disney Cruise Experience This was my very first Disney Cruise, and while I was excited, I was also quite apprehensive because I didn't know how the booking process worked. I had seen a video on TikTok about onboard credit promotions and decided to look into it further. After Googling the number, I was connected with Ms. Vicki Sullivan. Ms. Sullivan was helpful in calculating the onboard credit I would receive--$150--and she was able to finalize my booking based on the ship and itinerary I had already researched. That part of the process was smooth and straightforward. She also sent several emails after our booking, although only one or two of them actually contained helpful information about the trip--such as events happening onboard the ship. The rest were mostly promotional or generic in nature, and I wish there had been more focus on essential tips or cruise prep details that would've made a big difference, especially for a first-time cruiser. There were several key details I wish had been communicated more clearly: Traveling with Three: I was traveling with my two children--my 21-year-old daughter and my soon-to-be 18-year-old son--as part of a combined graduation and birthday celebration. I didn't mention that there were three of us, and assumed our stateroom would include three beds. When we arrived on the Disney Dream, we were surprised to find only two. Thankfully, the Disney Cruise staff were phenomenal and worked hard to find a solution, eventually offering a room with a bunk bed--something I hadn't known was an option. Birthday Celebrations: Birthday cakes are available, but they must be ordered well in advance--before the sailing date. Unfortunately, I found out too late and missed the chance to include this in our celebration. Photo Package: I highly recommend purchasing the photo package before boarding to get the discount. It's $40 more expensive once you're onboard. Also, you can cancel the package at any point during the cruise if you change your mind. Food Allergies: My daughter has food allergies, and we didn't know this should be noted before the cruise. She had very limited options the first two nights until the dining staff kindly stepped in and made accommodations. They let us know this could've been handled more smoothly if it had been pre-noted during booking. Dining Expectations: There is no dinner buffet--only breakfast and lunch buffets. The quick-service food stations (like pizza, fries, nuggets, etc.) close at 10:30 PM, and quiet hours start at 10 PM. Room Service & Drinks: Room service is available during quiet hours with a limited menu (chicken wings, nuggets, fries, salad, soup, and dessert). While sodas are free on the ship, they are not included with room service. You need to use the self-serve soda stations, and those are shut down around 10:30 PM. Be sure to fill your cup or thermos before then. I also want to mention that there's a TikTok creator who shares tons of great tips for preparing for a Disney Cruise. Their content is very informative, and I wish I had seen their videos before my trip--it would have made a big difference in knowing what to expect and how to plan. All in all, I learned a lot during this trip. Ms. Sullivan helped with the basic booking and onboard credit, but as a first-time Disney cruiser, I wish more practical and specific guidance had been shared. Going forward, I now know exactly what to ask and plan for if I book again. read more

Chelsea Moreland is so amazing!!! Handling everything with ease and care! We will only be using her from now on for our Disney vacays! Thanks Vacationeer and thank you Chelsea!! read more

The Vacationeer - The grey stuff from beasts castle - Travel Services Near Me - Kissimmee, Florida

We would highly recommend Vacationeers and specifically ask for Julee Wilke! The Vacationeers sends wonderful emails to help prepare for what's to come and it makes it way less overwhelming. we also really enjoyed the videos - especially the one on lightening lanes! it was very helpful! Our representative Julee went above and beyond to ensure our Disney trip was planned perfectly. She helped us get discounted rooms for a great deal even after we booked our initial rooms, helped us book dining and map out our best plan for the whole week. Unfortunately due to Hurricane Milton, we had to adjust last minute - changing dates/hotels/dining and then ultimately had to cancel the entire very well planned trip. The entire time Julee was a partner and she never got frazzled or frustrated. She is a true gem and I would recommend her and the Vacationeers to anyone looking to go to Disney! We will be using the Vacationeers and Julee when we rebook and we can't wait! read more

I utilized The Vacationeer Travel Agency for my family's first trip to Walt Disney World. My against was Carla Martinez and she was amazing! All the planning, the tickets, the reservations, the dining, she did it ALL!!! Carla was so amazing that I contacted her again for our Labor Day trip to Universal Studios, Orlando! Carla is consistently in the Top Ten Agents for The Vacationeer Agency and I will continue to contact her for all of our travel plans!!! The Vacationeer Travel Agency is the way to go ... read more

I just got back from my trip Saturday and everything went perfect thanks for my planner Emily Kershaw. She was with my every step of the way and helped me book my dinning and walked me through the genie plus. Even when i had a last minute addition of family members she was able to help add them and get our dinning rearranged. We had such a fun trip! Will use again read more

The Vacationeer - Travel Services Near Me - Kissimmee, Florida

PLEASE READ IF YOU'RE CONSIDERING CRUISEVILLE. As a devoted Tom Welling fan since 2005, I booked a reservation for Cruiseville within a week of hearing the announcement. At the same time, I joined the Cruiseville group hosted by the Vacationeer. I began to make friends in the group and felt nothing but excitement for the upcoming experience. As more Cruiseville announcements began to come in, I had some pricing concerns that I shared respectfully in the Facebook group just to have someone from the Vacationeer (Brady) delete it right away, not even having the decency to private message me about it so we could have a back and forth discussion. I read the group rules and confirmed that I had not broken any rules and that the group even states that constructive conversations were expected and allowed as long as they were respectful. A separate travel agent (Brittany) emailed me stating that they deleted my post because they thought it was best to discuss the issue privately. However, I responded to her immediately, and then a full business week went by and she hadn't bothered to reply to me. So, it wasn't truly that they wanted to discuss the issue privately. They were just trying to control the narrative and shut me up. Shortly after, the company made their last cast announcement. My friend, a fellow guest at the time, commented that she was disappointed as the cast announced had been in less than 5 episodes. Her comment was also respectful. She was blocked from the group with Brady telling her he removed her for "bullying." That was the last straw for me. I commented to a couple of guests in the group to share this experience. Within 10 minutes, I was blocked from the group as well. Both myself and my friend that was blocked from the group decided to cancel our reservations. This is a company that is relying on Smallville's hard earned fanbase so that they can squeeze as much money as possible out of us while treating us as disposable. I would never do business with this company again. read more

We have booked two trips with Allison Leven at the Vacationeer and I will not book a Disney or Universal trip without her. She did an amazing job and made everything so smooth for us. We had 19 people the first trip and 9 on the second so it could have been very difficult, but it was amazing because of all of her extra effort and we are so grateful! I had so many questions and last minute ideas and she always responded immediately. Looking forward to planning our next trip with her! read more

Penny Ryan has set up two cruises for us with rapid responses to all of our questions during the booking process. Moreover, she offered her insights from her extensive personal travels to assist us in selecting the most reasonably priced options and provided pointers for restaurant and available tours. The experience returned us to a time when local travel agents knew their customers and worked through their expectations to ensure they were met. read more

Went to Disney the week before Christmas and had a great time. Our agent Jennifer Furer had our park days and dinner reservations set up and went very smooth. Especially enjoyed dining at the Crystal Palace and in the Wilderness Lodge. I would highly recommend both places. We had a savannah view at Animal Kingdom Lodge and really enjoyed watching the animals from our balcony. read more

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I didn't really want to write this review but feel the feedback is hopefully helpful for training and others planning their Disney vacation in the future. We booked our vacation to the Polynesian through the Vacationeer. We filled out the contact form and were assigned an agent. It started off ok, they ran quotes for us and made changes according to our direction very quickly. Where things got a little wonky for us was around the time the reservation window opened and onward. 1. Disney Tips/Meals: We were supposed to sign up for reservations and wanted insight on which meals would be great to attend with our three year olds. We didn't feel like we received any suggestions or helpful tips of the must have meals at Disney. I thought using an agent would be someone who could tell you the ins and outs of Disney. After multiple requests, we felt like we were sent a bunch of generic jargon surrounding Disney. 2. Reservation Window: When our reservation window rolled around the travel agent woke up later than the reservation window opened. If my brother and sister in law hadn't woken up when it did open we would not have had the reservations we wanted. 3. Phone Calls: When we got on phone calls, our agent just didn't seem to be all there. We wanted to ensure certain things were communicated and taken care of and they seemed a bit spacey in conversation. We would ask the same things multiple times and it was if they were hearing it for the first time. 4. Stroller Service: We asked our agent to set up stroller service for us. Not only did they set it up to arrive a day after our arrival but they also set it up to start at 9am when park open is at 8:30. We wound up renting another stroller to use with our three year olds. 5. Memory Maker: We asked if we needed multiple memory makers for our families that were going together and were all linked in the Disney app. The agent didn't really know. She suggested we buy two. If your accounts are linked you really only need one memory maker. It was unfortunate to spend the extra money when it wasn't needed. Again, just didn't feel like our agent knew the ins and outs of Disney. 6. Reservation Notes: We made our wishes clear on our reservation and after multiple phone calls and emails we were told our wishes had been made clear to the resort. Upon arrival, the resort did not have record of it. The Polynesian was happy to help us. Unfortunately I had feared this and tried to call ahead of our arrival but if you use a travel agent you cannot edit your reservation or make notes. You have to go through your agent. 7. Post Park Communication: We got flooded with communications the last day/day after/and week after we got home to book with them again. I would have loved more insight and effort on the front end, it would have definitely lead to us booking again. All in all this was a 35k+ trip (for 3 families to go) and we had hoped our travel agent would be more knowledgeable about Disney. I will say they were very responsive to texts and they did send us ADA information for disability issues. The agent was very nice on the phone and in emails it was more that the content and follow through were lacking. I would not suggest using the Vacationeer unless you personally know the agent you are using is knowledgeable on all things Disney. read more

We planned our vacation with Tiffany Miara and were very satisfied with the results. Tiffany provided excellent communication, assistance, suggestions, etc throughout the process. She also checked in with us during our stay, and after arriving back home. We HIGHLY RECOMMEND Tiffany Miara, she was awesome!! read more

Penny planned two trips for us this summer- a Carnival Cruise to the Mexican Riviera and a one week stay at the Disney Aulani Resort in Hawaii. She did an awesome job planning both and her services are totally free! We traveled with a large group and she took care of everything so we never had to worry/stress. I had a few questions along the way and she responded to my emails immediately. We just booked a trip to Disneyland with her for the week of Thanksgiving. We wouldn't use anyone else to handle our travel arrangements. Thanks, Penny!! read more

I've worked with Carla multiple times on Disney/Universal vacations, and I highly recommend her. She responds quickly and is extremely knowledgeable. My first Disney World Vacation I worked with her, an issue arose while on my vacation, and she quickly resolved the issue. After working with Carla once, I knew I found my go-to person for future vacations! read more

After having a horrible experience with another agency, I'm so glad and beyond satisfied with our agent Laura! She went above and beyond for our family of 6. She is easy to talk to and puts your needs/wants first and I can't say enough GREAT things about our experience with Vacationeer. We will be coming back and most definitely be referring anyone who plans a vacation. Laura, is an AMAZING agent/person. You won't regret it!! Our Disney trip was PERFECT from beginning to the end. Thank you so much for ALL your help and all you did for our family to make sure we were happy and that everything was going well for us! read more

Kristin Wallace booked our vacation at Universal Studios and it was perfect! We stayed at the Aventura Hotel which is very close to the park, has shuttles all day long and allows you to enter the park one hour before the general public. Kristin booked the rooms and tickets to the park, gave us recommendations for restaurants and even reminded me to be prepared for the afternoon storms and to bring rain ponchos. She communicated with me right up until our trip and remained available for questions or issues that could have come up during our stay. Although we've never met in person, I felt as though I've known her for a while. So happy we found her and will definitely use her again. Highly recommend! read more

Tiffany Miara was amazing! She was so helpful before and during my recent trip to Disneyland. She prepared stay options and included additional costs of the hotel (parking, resort fees, and the cost of transportation to the park if needed). We ended up staying at a hotel that was walking distance with free parking. Tiffany was able to get us reservations at Blue Bayou which was so great since I have never been able to get reservations there. She also gave us a guide of tips and tricks to plan our day which was great and easy to follow. We were able to get most of the rides and shows we wanted to do in the first day which made the second day more relaxing. If we had any questions during our stay, she was very easy to get ahold of! read more

Thanks to their "Travel Agent" Tiffany Lynn, my 2 years worth of planning was nearly ruined when she ghosted me and my family right at the 60 day mark. The reservations she promised she would get... she didn't even try. When my husband and I went to corporate, their Head Planner, Kelly Moore proceeded to deflect blame and try to gaslight me. When I persisted, she THREATENED TO CANCEL MY ENTIRE TRIP when I had PROOF that her agent was lying. We wound up making all of our own reservations and Kelly Moore and Tiffany Lynn are both liars. The Vacationeer is a joke, spend 30 mins on YouTube and you'll figure out how to do it yourself. Stay away from this company and their unscrupulous business activities. read more

The customer service is beyond horrible. They moved my accounts to a new agent with no coordination with me and no explanation. They were rude and threatened me with penalties if I didn't want to continue with the new agent. They clearly do not see the client as a human being but instead view each person as an account with a profit. I feel that something. shady was going on but regardless, I prefer to work with someone who is interested in how I feel and what I want to accomplish with my vacations. The Vacationeer is not that place. read more

I was looking to do something very intentional with my young adult daughter to celebrate her recent accomplishments and a trip to Disney/Universal sounded like a lot of fun. That being said, as a special education teacher, trying to find time to plan such a trip during the holidays, I am not talented enough for all that. You know who is, Emily Russell! This is an incredible service that Emily does exceptionally well. After a few moments of speaking with Emily, you understand that she has a passion for what she does and a joy for....well, making dreams come true. Emily is willing to walk you through the whole process and answer any of your questions, regardless of how silly you may think they are. Emily also understands how overwhelming this can be, especially if this is your first time. This is a free service, which is amazing and Emily gives you the five-star treatment. She even sent us a Bon-Voyage package that was so appreciated and truly came in handy, several times! You are not loosing anything by using this service and you gain so much, especially when working with Emily Russell. read more

Not good for our cruise. Booked for the $200 credit but our planner takes many days to respond. Twice I reached out to the company to release and they don't respond, just automatically relay to the agent who responds within an hour. We did everything ourselves because of her unresponsiveness, and since they own the booking we had to book everything through outsiders since we can't book accommodations with Disney directly. Really hate they'll get a commission for literally doing nothing. read more

I worked with Mary Clayton for our vacation. It was beyond amazing! Got a quote the same day, it was a VERY last minute trip and she helped with everything! Not only with the initial planning stages but helped me along the way and kept in touch with me throughout the whole process. She was always kind and made herself available should I have any questions. I really can't say any more good things about her, I look forward now to planning my next Disney vacation, and I'm only going to do it with Mary's help!! read more

I just booked my Disney vacation with Anne from the Vacationeer and she was outstanding I made contact with her in early May told her what I wanted and right on the 31st the first day she could get me the info it was in my email.I've used several Disney travel agents in the past and I think Anne has been the best! read more