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    The Velvet Leash

    5.0 (1 review)
    Open Open 24 hours

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    Response time

    40 minutes

    Response rate

    100%

    Services - The Velvet Leash

    Dog walking

    Pet boarding

    Pet sitting

    1 More Service

    In-home pet sitting

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    2 months ago

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    Ask the Community - The Velvet Leash

    Lark Meadow Boarding and Grooming

    Lark Meadow Boarding and Grooming

    3.6
    (8 reviews)

    I have never had an issue with the quality of grooming Jessica has provided over the past two…read moreyears. She is a very skilled groomer, and I have always been pleased with her work in that regard. My concerns are strictly related to the business side of her operation. On multiple occasions, I have actually overpaid for boarding due to calculation errors on her end, and I chose not to dispute them because I wanted to be fair and ensure she was fully compensated for her services. There have also been issues with professionalism. On one occasion, we were instructed to arrive between 9:00 and 9:30 a.m. We arrived at 9:29, only to be met outside with our dog's belongings and rushed off the property with clear irritation, as if we had arrived late, which we were not. Most recently, we paid in full upfront--including tip--to secure a four-day boarding stay. Unfortunately, our trip had to be canceled due to severe weather conditions. We did not request a refund. We simply asked that the deposit be applied to another weekend in February. This request was immediately refused. Despite repeatedly clarifying that we were not asking for a refund, she continued to state that she "doesn't offer refunds" and accused us of repeatedly asking her to break her rules. Part of being a successful business owner is not only having the technical skills to perform the service, but also having the ability to work with people and exercise reasonable flexibility. On more than one occasion, we adjusted our schedule to accommodate Jessica's needs. Once, she asked us to reschedule a grooming appointment so she could take her brother to a doctor's appointment while her mother had COVID. On another occasion, she was ill and needed to move our appointment. In both situations, we were understanding and happy to accommodate, because we recognize that life happens. Unfortunately, when the situation was reversed, that same understanding was not extended to us. This rigidity ultimately ended what could have continued to be a long-term, loyal client relationship involving both grooming and boarding services. While she states that this business is her heart, her unwillingness to work with loyal clients when circumstances arise beyond their control suggests otherwise.

    We recently moved to Tellico with our fur baby. Lark Meadow came highly recommended to me for…read moreboarding and grooming. I am extremely impressed by the care my dog receives every time he stays! My boy has extreme fear of getting his nails trimmed (Ive tried everything). During his most recent stay, Jessica took the time to earn his trust and was able to get the job done! I'm so thankful! Oh and did I mention the facility is very clean and organized! Thanks Lark Meadow!

    Off The Leash Boarding

    Off The Leash Boarding

    5.0
    (2 reviews)

    Laura and Tom are absolutely the best!! Having 2 elderly dogs and chickens, out of town travel…read morewould be impossible without Laura. She is professional yet compassionate, highly capable and caring. I did not have a single worry about my pet family while in the care of Off the Leash. I now have no stress regarding my pets when travel opportunities pop up. We will definitely be using them in the future. I would recommend Off the Leash to family,friends, anyone wanting top quality care for their animals.

    We have had the privilege of using Laura's services multiple times now. Before she was scheduled to…read moresit the first time, she came out to meet us and our "babies" (2 Saint Bernards and 2 cats). Since these are our "kids", we are very particular about who watches them. All of the pets took to her right away! She was down on the floor lovin' on them and didn't even flinch when the Saints slimed her. The first time she came to pet sit, our male Saint was very standoffish, borderline aggressive. Laura stuck with it and now they are the best of friends! We unfortunately had a water leak; she called us right away and helped any way she could since we were out of town. She sends us texts throughout the time she is sitting to let us know how things are going and how the babies are doing. Her prices are very reasonable and competitive with other sitters in our area. It's great not having to worry about home when we're gone! We would definitely recommend her services and will continue to have her sit for us!!

    The Velvet Leash - pet_sitting - Updated July 2026

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