I've been a client here for several years, and recently I made an honest mistake while…read morescheduling--resulting in me missing my appointment and showing up the following day, thinking that was the correct time. I fully accept that the scheduling error was mine, and I understand the policy of charging for missed appointments regardless of the reason. What disappointed me was realizing afterward that I had paid for a full hour and yet no one took two minutes to call and check on me, confirm whether I was on the way, or even let me know I had missed the appointment. A simple call would have made a huge difference: I would have known I'd made a mistake, been aware a charge was pending, and I wouldn't have left work early the next day thinking I still had an appointment. What felt especially ironic was that in the past few months, I have had two same-day cancellations from Float Robins due to issues with the therapist. I didn't complain at all--I gave them grace and kept scheduling. So to then be told that "things occasionally come up with the therapist," while not allowing the same understanding for a loyal client, felt unfair. Things come up for clients too. Why is that acceptable for the service provider, but not the customer? I shared my experience on Facebook, suggesting that a quick courtesy call for late arrivals would be helpful. The owner commented publicly, referencing my "bad" (but honest) Google review and claiming I booked again afterward--which was not true. I had booked with a different business. I found it unprofessional for the business owner to try and publicly shame a customer, rather than accepting feedback and showing appreciation for years of loyalty and continued support despite inconsistent communication on their end. At this point, I won't be returning. I want to support businesses that value their clients as more than just a missed-appointment fee. My hairdresser would have called. My doctor's office would have called. The personal touch matters, especially in a small business--and unfortunately, it's missing here.

4/24/26 This place is absolutely HEAVENLY!! I got a 60…read moreminute float, a 60 minute Therapeutic massage, and a 30 minute Halotherapy. The float: an absolute dream! I honestly felt completely weightless and could feel my anxiety slipping away. Not going to lie, it took me a few minutes to get used to floating naked. There's a button to change the colors or turn it off (I had it on blue), you can either float in silence or have music playing (I had music). They supply bathrobes, towels, and earplugs for the float. The shower they had me use before and after was clean. The shampoo, conditioner, and body soap for the shower smelt amazing. The massage: I've never had a massage before and I'm mad at myself it took me so long to get one! She asked me if I had any areas that needed to be targeted and I informed her that I carry my stress on my neck and shoulders. She made 25+ years of stress melt away like it was never there in the first place! The room itself was dark, warm, and inviting. There was a sound machine playing therapeutic music and I swear I dozed off at one point. Halotherapy: it felt like I was sitting on a beach chair, listening to the waves, and breathing in the salt air. They had a peppermint oil diffuser on, a fan blowing, and a projector that was displaying stars and moons. The weighted blanket that was provided was just the right weight for me. I finished my float a little early so I got to experience the glow room. It has an entire wall of LED flicking candles with the most comfortable chairs, pillows, and weighted blankets I've ever experienced. They also had a sound machine playing rain sounds (which is my all time favorite relaxation sound). I never wanted to leave that room! All in all, I wish I could give this place and my experience more than 5 stars. I will absolutely be trying to make this a monthly thing and will definitely recommend this place to anyone who will listen!

I have a lawncare service, which it beats my back up from all the bouncing on my lawnmowers,. I'm…read moregrateful for Amie who was able to get the knots out of my back. Thank you guys so much, I only wish I had more time to get regular service but it's that time of the season

My boyfriend scheduled an appointment for 1:30 on Valentine's Day. The appointment was scheduled a…read moreweek in advance. When we arrived the owner told us that since it was so busy they could not squeeze us in. When we reminded her of our already scheduled appointment she offered us to come back tomorrow. So unprofessional and inconvenient especially since we live out of town and drove all the way here.

I had an amazing first experience here with owner and stylist Cade. I was dramatically changing my…read morelook, and Cade took the time to discuss options with me. He is truly an artist. Just one word of warning: write down what he does, as he may not! The salon itself is also beautiful. Unfortunately the next three times I came, the stylist April got the color wrong. The first time I let it go. The second time I said something and it was still not quite right because she went with what she had put in the computer rather than what I told her. The third time I stated what was wrong before again, and this time the color was dramatically wrong! She had to redo it. My scalp was not happy by the end... Perhaps the communication between us just did not work. There's no doubt in my mind that she has the talent, but without the communication part working between the two of us, I decided to look elsewhere to get my hair done.

This is my second time living in Warner Robins and Awaken was my very favorite establishment to…read morereturn to. It's not just an amazing place where my hair always turns out fantastic, but also a holistic experience that uplifts my body and mind (along with my hair!). The staff is great and the owners now feel like family. Sometimes, I stop by just to sniff around and give myself a break. And I never pass up the free facial while getting a shampoo. They do get busy and appointments may run long, but I never mind. I plan my entire day around having as much time there as possible. It's my mini retreat from regular life. ‍

Served with no prior appointment, the experience at Ocean Spa was wonderful. I chose the mid-priced…read morepedicure which included hot stone and oils massage. Mi did a great job, thorough, but never rough. The atmosphere is relaxing, no busy chatter or traffic. I'll be back.

I dropped a desk on my toe two days before vacation. I have a very bruised toe and they took the…read moretime to work around it. She was extremely gentle and took her time. Definitely made it relaxing and worth it. Highly recommend!!!!! ***update*** Holy cannoli!!! The following morning my swelling is down I'm able to move my toe and the color subsided slightly. I'm in shock!

Best spa I've ever been to! Friendly staff and the owner is very knowledgeable! The facial was…read morespectacular! The decor is lovely and very clean

Mia is a warm, attentive, and genuinely focused on making you feel comfortable from the moment you…read morewalk in. Nothing feels rushed -- she listens, and creates a calm, personalized experience. If you want someone who's professional, kind, and easy to relax with, Mia is an excellent choice.

I came here for the second time today and brought my mother and sister. I wanted a regular manicure…read moreand pedicure and they were just going to get regular manicures. I was surprised at how easily we were seen on a Saturday morning but I believe it was spring break so maybe that's why! Brenda did my manicure and pedicure this time and she was phenomenal. She did a wonderful job especially shaping my nails. Her attention to detail was very much appreciated. And the price of $53 for both services was an added bonus. I will definitely be coming here when I come visit my family! The entire staff was helpful and kind and made my mom and sister comfortable as well.

Clean, friendly, competent staff. Kathy and My were wonderful. Will definitely be back.read more

Sharon is awesome. On time and trustworthy. Strong hands. Highly recommend. Veteran owned businessread more

OH! M! Gee!! Sharon pays attention to detail and makes certain to work out the kinks, tightness,…read moreetc! I ALWAYS come out feeling even better than I went in!!

I booked my lymphatic massage with Spa Twenty Two and I thoroughly enjoyed it. Entering the spa was…read morevery welcoming and clean. The intake process was easy and I was on my way to relax. Once changed, there is a lounge area with a large supply of beverages and snacks. My therapist Lisa came and then I stated my session. She was knowledgeable and very helpful. I will definitely be back to get some of their traditional services.

Love this place! It's a welcoming and calming place. They even offer snacks and beverages while…read morewaiting between services. First visit was a couple's massage. Amanda and Tabitha were so great we scheduled another couple's massage. I had a facial and waxing services by Hailey, she's wonderful! This is my new place! Thank you!

Being healthy involves your mind, body, and soul. During my search for a naturopath doctor in my…read morearea, I discovered Natural Therapies located in Warner Robins in a small shopping strip on Russell Pkwy. Their website gives you a run down of the many services that are offered in the health center. I signed up for Bio- Feedback testing and was able to make my appointment online. On the day of my appointment, a very friendly gentleman called to confirm. When I walked into the quaint establishment, I was greeted by a gregarious staff. The shelves were lined with all sorts of oils and supplements of the highest quality , things you can't find at any basic retail store locally. They even had healthy snacks and health foods. My Bio Feedback testing was done with Mrs. Erin Wright, Certified Meridian Stress Analysis Technician. Erin was so pleasant and relatable. She took her time listening to find out why I wanted the test done, and based on my results, she was able to suggest necessary supplements to target specific issues I was having opposed to me buying a bunch of random vitamins like I usually do. I am one week into my current regimen, and I feel better than I have in a long time, both emotionally and physically. If you want to take control of your health, you should give Natural Therapies a try.

I LOVE this place!! Everyone is so kind and helpful. It's got an old-fashioned, small business,…read moresmall community kinda vibe. Christi Jackson is their massage therapist and I've known Christi for at least 12yrs. She is THE BEST massage therapist with most professional up-beat personality that I have ever came across. I look forward to "MY TIME" every two weeks at Natural Therapies.