my move out experience , I feel it might help others to share my WHOLE two years of living here. Move out experience: 1. I received my move out documents and was charged for utilities based on the last months I lived there. I know this because the in house document they sent referred to using figures from Olympic View which has not been the utility meter reading company since I moved in. In the two years I lived there they had an additional two other utility companies. My utility bill the whole two years was an estimate because the company was not reading my meter ( it stated it on the bills). This bill generated by their corporate office also indicates that sewer if determined by the bill they receive and divided by apartments. So, if you are one person regardless of size of apartment , you will be paying the same amount as another apartment that has two, three or even four tenants in it. Over all, their utilities are exorbitant . Expect a utility bill of a minimum of $100 even in a studio. I had essentially moved out the last month and was not staying there and my utility bill for that last month was the same as it was during my whole time there ( $130 per month). They required me to use their professional cleaner or have a professional cleaner come in EVEN if my I cleaned the apartment beyond how clean it was not when I moved in. Rather than argue, I just left the refrigerator for them to clean and paid the $305 . This is not allowed per the new laws based in 2023. While I lived there I experienced the following and the compilation of all these factors is why I moved: Dogs off leash inside and outside Studio and one bedroom apartments having 3 and 4 tenants . Numerous DV and drug related calls to police . Police do not have emergency access to building. Fire department has not been given phone numbers for management. ( several doors had to be broken into for help to be given). Not all outside doors are key fobbed. The basement garage door had the lock taken off and anyone can access the lobby thru that door and elevator. Requests from numerous tenants were made to address this. Because of this lapse, our package room was broken into. If you come into the lobby at off times, potentially you could encounter danger. The parking lot has had numerous break ins. And this is somewhat normal , there was more criminal elements around the property as the years went on. I lived with a wall next to the BBQ and dealt with BBQ fumes for the full two years I lived there and they only addressed it when the manager decided to move into my apartment. They are not diligent at addressing tenants who smoke or vape . And recommended that they use Fabreeze plug ins turned up to the highest setting to mask any of these fumes. If you are sensitive to either of these, this is not a good choice to live. If you like to leave your windows open, you will have to deal with your neighbors fabreeze, the trucks delivering all night, the increased traffic on Edmonds way. Your rent will always go up the full 7% regardless if you are already paying above a newly listed lower apartment of same or if you are already paying market value. Expect those raises every year. They do have a new manager who appears to be trying to remedy issues. However corporate has not had her have regular hours so can't assume she will be in her office . This policy is coming from corporate. ALOT of maintenance concerns that can affect your health were not approved by corporate during my two years there but some have been authorized. The real issues are their corporate structure or lack there of. They lack common systems in place for their managers to run an efficient apartment complex. I wouldn't take a chance moving into this property if you want to stay long term. read more

Communication is non existent. We have called and left multiple voicemails. We have shown up to an empty management office next to the sign that says "open 9:00 - 5:00 (I believe those are the stated hours). We have reached out on their website. NOTHING. The email was answered on November 3rd, that said, "Thank you for your interest, one of our team members will get back to you." That was two weeks ago. We just want a tour, as our daughter, who lives out of state, may be interested in renting and has asked us to look at it. I hate to have to post such a negative review, but maybe that's what it will take to get a phone call back. read more

The Village at Westgate tenants are so blessed to have our property manager Java and our maintenance manager Manny. They work as a team to support a successful, healthy community within our complex. Recently the interior door handle on my glass patio door that lead out to my deck malfunctioned. It wasn't able to be repaired. Manny took the time to research (as the original handles were no longer manufactured), order the replacement and upon delivery, install a new handle that works perfectly! I really appreciate how Manny kept me informed during the process and was proactive in providing me with a fully functioning door. Thank you Manny. Your efforts are much appreciated! read more

I really loved living here! Java is the happiest property manager you'll ever meet. with her little dog, Daisy, she very politely and professionally manages so well, and cares about all the residents, and their best interest. Manny is a wonderful facilities manager, and promptly and professionally helped with only minor issues with my unit. The apartments are very clean and well maintained, and I had no issues with noise or other residents. In fact, when I moved out, I had many residents offering to help and stopping by just to chat what I really loved was having the café Jayai downstairs where I would get my açai bowl almost every day. The location is so perfect for grocery stores, meals and access to freeways. I highly recommend this apartment as it is a great value for all you get.!! THANK YOU Java and Manny for a great experience. read more

Nice facility, very well kept, and Property Manager and Maintenance Manager, Java and Manny are AWESOME! They work VERY hard and are always available...we're in great hands with them! Only ask would be to improve the garage parking...it's very clean and safe, but there are too many 'compact' car spots; need more room when parking. Thanks much to the dynamic duo...Manny and Java! read more

DO NOT LIVE HERE AVOID AT ALL COSTS I called multiple times no answer then I showed up to the property, the leasing manager doesn't show up until 11 even though their website says open at 9am. He tells me the unit I want was rented, yet they didn't bother to update their website. Tonight the number on the site calls me, when I ask why they called, tells me pocket dial and ignores my inquiry. Imagine if this is the initial impression of their management then it can only get worse once you move in. read more

The Village at Westgate - Apartments Near Me - Edmonds, Washington

We just moved in - this place is fantastic! Java, the Manager, was terrific and made it SO easy to go through the process. Manny, the building maintenance supervisor, is so prompt and friendly. We can not reccomend this complex enough. Thanks again Java and Manny! J & N read more

Thanks for refunding my application fee but it would have been nice if you had initially resolved it by answering my calls or emails. It took a lot of time to dispute bank charges and resort to writing a bad review . I feel like this is the only reason I'm getting a refund. read more

AVOID! The communication with the property manager is awful! If you are really really lucky - you will get a response after so many emails/calls/texts. The communication is horrible. Even though you were able to get ahold of the person who manages the property, the person would not listen to you. Instead, she says what she wants to say and tries to end the conversation. I literally had to stop her by saying why she was so rude to me by cutting me off and talking over me when I tried to ask questions. Does this type of job need to be trained how to communicate with customers, especially someone whose first language is not English? I would not arrange the call(even though it was only once with the time when she has a minute) if she responded to the emails or texts. No one would be happy to be ignored or being treated without respect! read more

The Village at Westgate is 5+ stars. Things I love: - Very friendly and helpful staff. Kristy and Preston are always ready and willing to assist you. - The building is safe/secure. I'm a young female living here by myself and I have never felt unsafe in or even around the building. You need to be a resident with a key fob to get through the front entrance and up the elevator without assistance. - Plenty of gated parking - In-unit washer and dryer - Brand new appliances - Downtown Edmonds is a stone's throw away Great place to live! read more

The apartments were super nice, and it was in a good area where it was easy to go where you wanted. My only complaint was the management seemed to change constantly and/or be unresponsive to certain issues brought to their attention. read more

Such a nice building! Staff is super friendly, everything very, very clean. Excellent amenities and new appliances! Recommended. Move in was a breeze with an elevator reserved! Glad I got the shady side facing the trees! read more

I love love this new apartment complex. Management and maintenance are wonderful and take care of the place. My apartment faces a small forest and when I open the window I can hear the birds and squirrels and look out onto a forest of beautiful trees. These apartments have great appliances. Love that I now have a washer and dryer. There is the fitness center I will truly enjoy not to mention a bike rack that will soon be available. That is a huge bonus because now I won't have to park my bike in my apartment. And I'm within a few short steps from Bartelles, QFC, PCC, and several businesses and eateries. After looking for more than a year to find a place that I would truly like, my search is finally over. I've found a home that exceeds even my own expectations and I feel blessed that I live here. read more

I've lived here for almost a year now and really like how the property is maintained. The grounds are beautiful and the inside of the building is clean. The new property manager has been very helpful in answering my questions about upcoming lease options, and the maintenance supervisor does a great job keeping this place running well and looking great. They are both professional, knowledgeable, friendly and a pleasure to talk to. There's a lot to like about this property and for me I especially like the bike rack in a storage area which is a huge convenience for me. And now there's this new cafe on the ground level outside the building. That is awesome. read more