Friendly staff, clean community, excellent food. Couldn't ask for a better place to take your loved…read moreones who need a little extra assistance.

From the moment that I walked through the doors at The Madison Senior Living Community up to today,…read morehas honestly been the BEST experience for me and my parents! I had been "shopping" for an independent living situation for my parents for about a year and as soon as I stepped foot into The Madison, I knew this was "home" for them. Having to move my parents from a different state where they have lived their entire 56 years of marriage, Molly Gruber has been exceptional in meeting all of our needs throughout this process. They were even allowed to spend the weekend in the model cottage to get a feel for the place before we committed to them! If anyone is on the fence about moving to The Madison, please feel free to reach out to me with any questions.

I have been a resident for 11 months. There have been a lot of ups and downs. A lot of problems but…read moreI feel we are doing as well as any other community. The turn around here has been our DON, Kiim, and she has truly taken in the problems of the residents and has been a great "in between " The residents and their families can trust she has their loved ones as priority.

I've been here about 3mo now and, yes, to quote Karen, there are ups and downs, but I've never seen…read morea group of people work so hard to make this place work. Everyone pitches in to help where needed--you see that most clearly when help is short in the dining room-- aides and activities people, guest tours person and even the front desk lady pitch in. Most of all, the executive director Dennis and the new supervisor over the aides, JD, are out there leading by example. Are we missing a nurses today/tonite? Dennis Is also a nurse, and he'll step in, day or night, and JD does the same with the aides--and no complaints--they do what needs to be done, and if there is garbage to take out or a mess on the floor that needs to be taken care of---it is, and no task is 'beneath' them--all pitch in when they see the effort from the top down. Dennis also seems to be holding everyone to a high standard, and JD is following, and the staff I interact with, almost all already excellent. are stepping up and responding more quickly to my call button, and other needs. I know that finding staff is hard, but that's true everywhere ( from things aides have shared about other facilities.} New aides and nurses are arriving now, tho, and I am happy with the current situation.The food is very good and varied, and problems I had with transportation and meds have been taken care of positively. I chose this place out of 4 choices and I'm glad I did. (and so is my cat.)

I came here to visit a family friend who is currently residing in the assisted living portion of…read moreThe Glen. My quick impressions were that facility was new, impeccably clean and the staff was cheery and friendly. As I was coming around the holidays I found it nice that there were wreaths and Christmas decorations around the campus - it felt homey and warm. Overall, from how I saw the staff interact with my family friend, I felt like she was in good hands. I left with good peace mind.

From the owner: The Glen is a senior living community located in Union Township, OH. Our culture of compassion…read moretruly sets us apart. At The Glen, we're here to serve you, so you can enjoy all that life has to offer. We're proud to offer a wide range of care options to suit every need, from assisted living, independent living, memory care and skilled services. Visit us today to learn more!

I'm paying a lot of money per month to have to be here. I…read moredon't even have toilet paper. I bought my own and it was taken from me. I also have rodents in my room. they are not mine.

October, 2016 We…read morewant to thank you for the wonderful care you gave our Father/Grandfather these past months. Hillside was his home and all of you became part of his extended family. He loved the home-cooked food, especially the sausage and gravy, Bible study and Bingo. When we would forget it was Bingo night and call him, he would answer the phone, tell us he couldn't talk because he was playing Bingo and hang-up on us! He had the chance to get to know the staff and residents at Hillside and you had the opportunity to get to know him. You were fortunate enough to hear many of his great stories and to share countless laughs with him. When we had to tell you that Dad's cancer had moved to his lymph nodes, there were tears in your eyes and many of you had them streaming down your cheeks. All of you at Hillside wanted to keep Dad there, in his home and you did. With your head nurse, Summer's guidance and coordination with Hospice, Dad was able to stay in his home at Hillside. Because of your constant care and attention we were comforted knowing you would make certain Dad had everything he wanted or needed. As Dad's cancer progressed, your incredible nursing staff cared and monitored Dad; the wonderful aids took care of anything Dad needed; the talented cook staff fixed anything we could think of that Dad might eat, just to get a few bites in him; the evening shift; maintenance; the office staff; and Mr. Preston, the owner were all there to do anything they could for Dad. You also made our whole family's well-being a top priority and we are so grateful. It was heartwarming to see how much you not only cared, but how much you love your residents and their families. You prayed with us, hugged us and cried with us. Around midnight, the evening before we lost Dad, Mr. Preston, the owner, who lives on site with his wife, showed up in the lounge, clad in his p.j's and green robe, just to check on us, to chat, and to pray for us as a family. Not only is the staff amazing, but so are the residents. As Dad's health declined the residents would stop to check on Dad, leave him cards, poems or small gifts, like a cross. They would sing to Dad, play him music, pray with him, read him the Bible and sometimes just sit and hold his hand. They checked on us to see how we were doing, they encouraged us and hugged us. They truly are a family. When we first looked at Hillside we liked the homey feel of it. We thought it suited Dad. As we toured the facility, several of the residents told us about the great, homemade food and many of them told us not to worry, they were a family there and would look after our Dad. They are and they did. It is a dreadful feeling to have to put a loved one in an Assisted Living Facility. We feel blessed beyond words that we found Hillside and that Dad was able to live there the past six months. You gave us peace of mind when we had to move Dad there and made the process much easier. You became family. Hillside is a wonderful, special place, with an amazing staff and residents. The R. Gullett Family

Don't ever send your love ones here they will not check on your love ones my grandpa died there…read morethey claim that they check on your love ones but they don't so don't ever send your love ones there

They act like they don't have any jobs available and things keep popping up they are nice peopleread more

I would give less than one star if I could. This place was terrible to my grandmother. They…read moreovermedicated her to keep her sleeping all day, stole her narcotics, neglected to give her the correct medicine, I can go on. Here's just one example. She had a documented case of osteoporosis. At 89, what were they give her? A TUMS with calcium. So when we got her out of there and actually walking again, her femur just broke spontaneously because it was so brittle and they had just doped her up to sleep all day and all night. The food is awful and they open the residents mail in the front office to steal gift cards. Then reseal the envelopes!! A federal offense.

My mom lived here for almost a year…read more She moved here from a private residence. We needed a spot immediately, and I feel the price reflected that need, it was very expensive, maybe unfairly so. I feel they put her in a price point higher and had assessed more care than what she truly needed, and getting that downgraded was more difficult than it needed to be. I feel part of the reason for this was some the forum was in the transition of new ownership which makes things bumpy. When she first arrived was the forum at Knightsbridge and when she left, it was the estates at Knightsbridge? To be honest, I'm not sure what the name of the place actually evolved into everybody still calls at the forum. I have since moved her out of the facility I can say that when she was in their care, her experience was good. She never was treated roughly or had any incidences that I needed to be aware of. The food seems to have gone downhill and I do not like that the assisted living across the street where she lived is not as nice of the public spaces as it is across the street for the independent care that is my biggest ripe of this place the people who need more care and pay higher cost have a lesser aesthetic in their common space and that did irritate me. I'll be up. It irritated me more than my mom. We moved her to a different company/facility not because of care or quality of care but more due to location. I do like that the forum has memory care and skilled nursing. It was a nice place for my mom, but I would explore pricing of other places when you're looking at this place, this place is good but also is expensive comparatively.

My mom lived at the Forum for around 7 years. She transitioned from Independent Living to Memory…read moreCare during that time. We also switched to a facility in Upper Arlington for a 6 or 7 month period during that time. The people at The Forum cared for my Mom in so many ways. They went from being friends to being caretakers during her transition. I could not recommend The Forum highly enough for how they took care of Mom. We moved Mom to the facility in Upper Arlington after she broke her hip. Great physical therapy team and great facilities. But the one thing they lacked was humanity. They didn't care about Mom, just the checks my sisters and I were writing. Back to The Forum. Not the gold standard for facilities, but certainly good enough and they are upgrading constantly, but more than the Gold Standard for the assistance we received and the help from the entire staff. Mom passed a couple of weeks ago. The nurses and hospice people that took care of Mom were in tears. Genuinely. Love this place and you'll be blessed if a family member has to be there.

A beautiful warm and inviting environment. Filled with wonderful residents and staff. The staff…read morenever fail to ensure all needs are met and so helpful with any request. When I have been in, and activities are going on there seems to always be a full house and smiles. The meals are delicious and they have two cute restaurant style dining areas now "The Cats Meow" and "Partners Place" such a great idea to break up that daily reptation. They also have a general store with little goodies. They have genuinely thought out of the box on how to improve life for those how may not have the means to be able and leave the facility. Just an all-around caring environment.

The staff here truly do care. They will take care of your loved one like it is their grandma and…read moregrandpa.