They had my mom listed in poor condition for 3 days when we got her to the hospital she was already…read moreseptic and had to have two blood transfusions. Needless to say my mother died five days later if you care about your family member don't put them in this place!

This place almost starved my mother to death and she had a…read morefeeding tube. We dealt with multiple occasions of respiratory distress due to incompetent care. When we finally got her to the hospital she was also dehydrated, malnourished, and had multiple bruises in various stages of healing . If they weren't giving her tube feeding then they weren't giving her medication either which is what probably lead to increased stoke activity Please consider home health care.I wish I had. BTW I had to leave a star or I couldn't comment.

My mom has been at four different facilities this year so we now have an idea of what is good and…read morewhat isnt so great... Story point is really great! I am impressed by the quality of care and the management staff. The residents are a joy. The staff helpful and friendly. The facility well run and clean and the food decent (which is from me a high compliment as i am picky). The corso care staff (aides) here are caring and attentive. Treat people with dignity. They have independent living, enhanced lived (independent with mild assistance), assisted living, memory care I highly recommend placing a loved one here if you have that need.

Actually "0" stars!!!!!! Do not!!! I repeat.....Do not put…read moresomeone you love in this facility!!!!!!! Most staff does their best! But the management and Seth, the administrator is a joke!!!!! NEVER A CALL BACK!!!! Monthly billing is ALWAYS messed up. We found our loved one stuck on the floor between her bed and the wall with her door shut!!!!! That was the final straw. We moved her out and she only lasted a few months!!!! Tons of other neglects, too many to list!!!!!! I litterally went in and paid her balance IN FULL and got a PAID IN FULL receipt and they STILL tried to deduct from our account TWICE!!!!!!!! Please Please do not put a loved one in this facility!!!!

This isn't my fist time visiting Smith's Mill. Around 3.5 years ago my grandmother was in the…read morememory care unit for a short stay after a fall. The facility and staff in the mc unit were great back to my grandmother even though she was nonverbal due to Alzheimer's. My interactions and time at the facility were brief but they stood out because of those positive interactions. My 2nd mom who I've been taking care for the last several years is currently a resident at Smith's Mill for rehab. Unfortunately her dementia has progressed so I wasn't sure what to expect from her once she was transferred from the hospital. She's slowly perking up except for when Ashley Everson stops by her room each morning to check on her. She's much more talkative with Ashley and more like herself. That alone was enough for me to leave a review. As former fire/ems, I've seen all kinds of facilities and staff so I came in to sign paperwork and ready to ask a hundred questions. I left without asking any of them because Ashley covered everything I was going to ask and went over things I hadn't thought to ask or even thought about. It's rare to find a facility that is as nice as they appear on the outside. It's even more rare to meet someone like Ashley that genuinely cares about not just the residents but making sure the family members are informed and kept in the loop. When visiting my mom, I saw Ashley pass by the room and stopped her to ask the various units and then asked about meds because my mom said she hadn't been given any pain meds. I took that with a grain of salt because dementia. Ashley could have said she would send the nurse in to talk to me about meds but instead, she talked to the nurse and let me know when the last dose was given and how long before my mom could receive another dose. In that same visit, I was greeted by people left and right while walking to my mom's room. I brought her dinner for her birthday and she was just finishing it when Myshawn came in with dinner and wished my mom a happy birthday. She was slightly confused so he showed her the meal order with her info on it and the happy birthday at the top. Asked how her birthday was and if she enjoyed her dinner then said he had a piece of cake for her. She was all smiles during that interaction with him. Those moments where she's smiling ear to ear while in rehab are fleeting so it means a lot when that happens. I've told a number of friends that have aging family members about my experience over the years any time my mom goes to an SNF so they have options when needed or when they start the process of moving a family member who needs more care. I've since told all but a few of them about Smith's Mill and if they decide to check it out, ask for Ashley because she is not only a font of knowledge when it comes to elder care but she is genuine when it comes to caring about the residents. That and the food has looked delicious every time I've been to visit during meal time. Honestly a little envious of my mom on that front.

My wife is in this rehab while being treated for cancer and though I have nothing but praise for…read moremost of the staff at Westminster Thurber, I was appalled at the temperature conditions in her room overlooking Neil Avenue. The temperatures in the room reached and remained at over 79 degrees into the night and we were told that climate control was restricted to "opening a window" on the noises and smells of a busy urban street, including car and truck exhausts. I think said window opened all of 2 inches. A proper facility should, IMHO have a patient adjustable thermostat IN EVERY ROOM.

When my husband and I were looking for an independent living community, we researched extensively…read moreand found everything we wanted at the newest building (Heritage Pointe) at Ohio Living Westminster-Thurber: 1) A well-educated, well-read, well-traveled, interesting (and fun!) community of residents 2) An abundant selection of diverse activities and quality educational opportunities 3) A stunning apartment with floor-to-ceiling views, tons of storage and open living space with high-end finishes 4) A caring staff who enjoys their work 5) Peace of mind: OLWT is a nonprofit organization that commits to caring for their residents for life, regardless of physical, mental, or financial situations. 6) My husband and I have taken advantage of many services here on campus: the on-site OSU clinic, awesome physical therapists, wonderful audiologist, excellent podiatrist, and so much more. To sum it up: It was scary to make this move but we've lived here six months and are happy to report our expectations have been exceeded. Note: Many of the previous reviews listed here are out of date. Visit and check it out for yourself.

The therapists here really helped. Every day I got better. We have therapists Covering our…read morediscipline on a well stocked gym.

Appointment on time Caring staff, answered all questions…read more Good follow-up Have been a patient on several occasions and always pleased

The staff are kind, attentive, and treat residents like family. The environment is warm, clean, and…read morefull of life.

Walnut Crossing is such a wonderful senior living facility. I have taught Zumba gold there for many…read moreyears and I'm so impressed with the way the staff interacts with the residence in such a loving and compassionate way. Dayla Thompson, activities, Director, is awesome, one of a kind! She dedicates her time to make sure people have a full and enjoyable experience every day - she is always providing parties, activities, outside adventures, and playing "fun"! I would recommend Walnut Crossing to any senior who is looking for a true place to "call Home".

The employees here are amazing. They really care about all the residents. The building is great,…read morefood is great, and activities are awesome! Would recommend to anyone looking for senior living.

The staff truly care. It's heartwarming when visiting. Thank you for the continued compassion.read more

If I could give 0 stars I would. This is an absolutely awful place--do not put your loved ones…read morehere. It was no only a horrible experience for my grandmother, but for all the family every time we visited her. Care was negligent, unkind, and unprofessional. HAL is depressing. I can't begin to express what a relief it was when we were able to move her elsewhere.

I work at this lovely community and I absolutely love the team and the residents! The current…read moreresidents are so welcoming to the new residents and they help make them feel at home. I've seen some of the most resistant residents partake in activities once they are here and enjoying their days filled with laughter and activity. We offer so many wonderful floor plan options and certainly some unique differences. If you are looking at options for your loved, please start here and you won't regret it!