This is my 2nd review of Bethany at VIP RETREAT. We unexpectedly had to reschedule our grooming appointment at the last minute & Bethany was very understanding & flexible. She worked us in the very next day. She was on time & very sweet with our 15 lb silky terrier. I watched her trim our pup's nails with great care & was impressed that baby tolerated the procedure so well. She followed my request to trim our baby's coat a little closer with warm weather approaching & was very careful to work around her numerous wart-like growths. Bella-Baby looked & smelled fantastic, using the specific products I provided. I could tell that she was very satisfied with her grooming by how calmly & proudly she strutted around afterwards. By the way, Bethany brings all of her own supplies with the exception of towels. And leaves her workplace (our laundry room) clean & neat. We are extremely pleased with Bethany's grooming services. read more