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    Services - The Visa Clinic

    Government law

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    1 month ago

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    US Passport Online

    US Passport Online

    1.5
    (131 reviews)

    I actually hadn't checked this company on Yelp prior to using them, and I am really surprised at…read moreeverything I'm reading... My experience is night and day compared to the other reviews, and perhaps that's because I have more experience in this area. I found US Passport Online by Googling something along the lines of "Expedite Passport Online Service." I think it was one of the first three results, definitely looked like a paid search. Maybe because I have used other expediting services before, but I never assumed that I was using a government agency. I needed two passports renewed -- one for a child and one for an adult -- and I only had 10 days to do it. I knew that the government would charge a fee, and the expediter would charge a separate fee. If you need to renew your passport in a hurry, I would recommend this company. If you just need to renew your passport AND you would rather do it yourself, just go to the official government site. There is no need to use a concierge service if you are not in a bind, and these companies are often not cheap. Doing the adult's passport renewal was no problem, but I knew that the child's renewal was going to be problematic. A lot of other companies won't even do a child's renewal, from what I've seen. I gave them a ring before filling out the info online, and US Passport Online walked me through the steps and requirements. I called them approximately four times total throughout the process, justttttt to make sure I was on the right track. Seriously, the hand-holding was much appreciated. I did not want to make a single mistake on the documents and potentially hold up the renewal process, and the reps were very understanding and patient with me. Keep in mind that you DO have to make an appearance with a handler in order to get your documents sealed (I called US Passport Online the day before to make sure everything was in order). That is the longest part of the process since you have to physically appear in person during business hours, and you are responsible for doing it. There are also a couple of extra signatures required for a child, but that is all handled on the same day. USPS locations are best for this -- and, yes, they do charge their own fee. You have to make two separate piles for paperwork and it can get complicated, so call the expediter if you have any questions at all! When I was getting my documents sealed, there were a LOT of angry people who showed up with inadequate documentation. Always double-check that you have everything you need, and make extra copies just in case. All in all, I had a great experience and my passports arrived one whole day ahead of schedule. You get what you pay for, and US Passport Online is worth it. Last note -- don't use an expediter if you don't need something expedited and don't want to pay for a concierge service!

    That company is A Scam they don't do anything to help you with your passport. They charge you money…read moreto file out a Free Paperwork. If I can give this company a negative I would. They are lies no help then you have to pay more money.

    The Visa Clinic - immigrationlawyers - Updated June 2026

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