I had a distressing and disgusting experience. A worker named Bonnie was helping me, and we started a pleasant conversation about pets. I told her I had a service animal, and she seemed really interested. She was eager to see his picture. To which she responded by saying she would like to slaughter and eat him, "Yum yum." Not only shocking, but it is a violation of the Human Rights Act to threaten a service animal. That is like directly threatening me as a disabled person. It was surreal, and I am spreading the word about this clearly disturbed employee. I am considering filing a formal complaint. read more

Ordered 4 Genuine Health Fermented Whole Body Nutrition with Greens on Friday. Delivered to our door Sunday at noon. Substantially better price than local health food store. read more

Have a mixed response to this shop. Ordered online. Prices were great and service very fast. But when I called to ask a basic question abt. the items I'd ordered, I was put on "hold" for 2-3 mins. Then a woman, who identifed herself as "Doctor", came on the line. I said I had a question abt. some products and could she help. She was more than annoyed, it was obvious. She said the warehouse was closed and very curtly and very reluctantly answered my question, after some coaxing from me. Not a pleasant customer service experience, so, I will buy elsewhere. read more

I really love the range here and the naturopathic doc and most of the staff are great, there seems to be a issue in that some staff are not able to give advise on meds which I totally understand but the way they communicate this sound resentful and rude, maybe some training is needed? read more

I am a long time customer of their physical store and for the most part I love going here. They do have a good selection, decent pricing and normally nice staff. The staff is usually very helpful and friendly. However recently it seems they must have hired a new, younger woman who was working the till. This girl is NOT very friendly at all. Not only did she literally not say anything, but she kept giving dirty looks. A stark contrast to the rest of the staff there that are normally very friendly, talkative and knowledgeable. This girls demeanor definitely took away from my experience there, which is normally nothing but pleasant. read more

For the most part I love this place, but the one time they don't have what I want they try to sell me something I don't want. Irritating. To make matters worst the product I was looking for is now banned in Canada, but rather than tell me that I leave under the impression they no longer carry the product out of low sales. I was forced to go one a goose chase. read more

The Vitamin Shop - the front of the store - Health Markets Near Me - Victoria, British Columbia

This is a no nonsense vitamin distributer, supplying very reliable brands, very efficiently and at prices that beat local shops considerably. Originally recommended by my naturopath almost a decade ago, I am happy to pass that recommendation on here. read more

I have both shopped in the store in Victoria and ordered online. Both experiences have been great. The prices are very competitive, I love the $2.00 coupon that is offered nearly monthly, and when shipped, the package is received quickly. I often check prices on my usual/not-so-usual products, and I always find the best ones here! read more

I deal with the vitamin shop through their online store. They have a huge selection, good prices and very fast delivery. What else could i ask for? read more

This review is for their online store. I have been buying from them for years and have never had an issue-prices are competitive, they give bonus sizes when they have them, shipping is fast and free if you order more than $70 and they have never gotten my order wrong. Really love these guys. read more

This review is for online shopping. Prices are excellent and delivery is fast via Canada Post. Glad to have a Canadian vitamin and health sypplements distributor that offers so much. read more

The Vitamin Shop is *awesome*. Every time I order the communication is consistent and reliable, the orders arrive quickly and the pricing is competitive. Also, any time I've spoken to someone on the phone they have been kind, courteous, respectful and helpful. read more

They have the store organized by brand rather than the function of the supplements. After wandering around for 10 minutes I got fed up and left apparently you need to wait for one of their Sherpas to come available to find whatever you need. I got frustrated, left and got what I needed quickly at another store in town. read more

I now have left this shop TWICE almost In tears. The service I received here was each time was the same woman. I am taking pre natal vitamins and have for the past year, as my husband and I are trying to conceive. The first time I came in we had not yet started "trying" and I was on the ketogenic diet, I had just asked if there was a "keto" friendly prenatal, I wanted to start taking them well before we were ready to conceive, I am very well aware that it is unsafe to be keto while in your first trimester and certainly had been planning on being finished by that time. My question was automatically responded to in a shame on me for even asking, and the woman told me in an extremely rude manner " WELL THAT WOULD BE ILLEGAL, so NO! " I left in tears feeling as though I was doing something wrong, and extremely embarrassed. Fast forward a year later... have been finished keto for almost a year and have been taking the whole earth and sea prenatals for 9 months. I came in to replenish my stock, which they were sold out of... so they suggested another brand, which I decided to try. As I was checking out, the same woman from my first experience was working the till... she immediately blurted out that I also need to be taking DHA fish oils and how integral it was to the development of my baby's brain etc etc etc... so I then asked if she would recommend to me which one she so "kindly" suggested... which they also were sold out of. Since she decided it was so important for me to also be on these fish oils, naturally I had questions which I tried to ask very basic questions about. She started saying over and over that I need to so my research and I just need to read about it etc, and shoed me away from the till so she could emotionally abuse the next customer who was waiting. I ended up " doing my research " which lead me first to a CBC article completely de-bunking the whole DHA as an integral part of your baby's development and they actually had no proof it helped whatsoever. I suppose the Moral of this novel is that I will never be returning to this shop. I want to support local business especially during these times, but I am not okay with the emotional abuse I have received here on multiple occasions. Please do better. Train your staff to be friendly compassionate AND HELPFUL. Which they have not been. read more

This review is for online ordering www.canadianvitaminshop.com The service was great! Ordered online late on Monday, got a call the next day saying I was qualified for local delivery, then received my order that day. Great customer service and after looking online they have competitive pricing. Would definitely recommend! read more

The selection and prices are nice but I can't deal with the staff. One employee clearly thinks I look like a thief because every time she is working she will follow me around, repeatedly stepping in front of my line of vision and staring at me. I have politely told this woman I am browsing but she has continued this behavior. If I can't browse the products I can't find what I want. I have purchased vitamins at higher prices elsewhere because I find shopping here so uncomfortable. read more

We order online and have nothing bad to say about The Vitamin Shop. All orders go out really fast and arrive quickly. I have had emailed them several times with questions about supplements and replies are within one business day, sometimes less. Staff are knowledgeable and seem to be very passionate about natural health. And best of all, its a small business and I am proud to support them. Highly, highly recommended. read more

I have recently started shopping at the Vitamin Shop, online as I live out of province. My order came promptly and at competitive prices. Just sent my 2nd order after receiving a hard copy of a sales flyer that advertised a few products I wanted. Their web page includes good descriptions of the products, making it helpful to compare and make an informed decision. Appreciate the free delivery as my order was over $70. read more

They have the best prices and very knowledgeable staff who regularly attend courses to stay up to date. Probably the most respected business of it's type in Victoria. read more