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The Wax House

4.3 (29 reviews)
Closed 9:00 am - 7:00 pm

Services - The Wax House

Eyebrow services

Bikini wax

Waxing

The Wax House Photos

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Recommended Reviews - The Wax House

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I am beyond disappointed and would give zero stars if I could. I was seen on Friday, May 16th, and the experience was awful from start to finish. To begin with, the waxer was extremely short with me and immediately started venting about her coworkers as she entered the room--not exactly professional. Throughout the appointment, she barely spoke, which made an already uncomfortable service even more awkward. During my Brazilian wax, someone knocked on the door. Shockingly, the esthetician opened it, and standing there was a child--maybe around 8 years old. She told him she was with a client, but he pushed the door open and stuck his head inside, looking directly at me while I was fully exposed. She explained it was the owner's son. This was a complete violation of privacy and incredibly inappropriate. The day after my appointment, I left for an out-of-state vacation. That same day, I noticed tons of missed hairs. I had paid for a full leg, Brazilian, and underarm wax. Of the three, the Brazilian was the only one done satisfactorily. My underarms each had a dime-sized patch of hair left untouched. As for my legs--they were a disaster. Despite paying for a full leg wax, it looked like she never even attempted to wax my thighs. Yes, my thigh hair is blonde, but that doesn't mean it should be ignored. Even the darker hair on my inner thighs was missed. The lower legs weren't much better. While the inner parts were mostly okay, the shins, calves, and outer legs were poorly done--only about 50% of the hair was removed. These hairs are long, dark, and extremely noticeable--hard to miss, in my opinion. I'm writing this review after giving the business a chance to make it right. Since I was out of town immediately after the appointment, I couldn't address the issue sooner. Today, I called and explained everything. Initially, they seemed apologetic and invited me to come in at 2:30. However, once I arrived, the attitude shifted. An esthetician examined the areas and told me everything looked "normal." Despite pointing out the clear differences in hair length between the treated and untreated areas, both she and the manager dismissed my concerns, blaming everything on my hair's regrowth pattern. They offered to redo only my underarms for free. If I wanted my legs redone, I would have to pay full price again. Yes, it's been 11 days since my appointment--but had I not been out of town, I would have addressed this immediately. I expected a professional, thorough service and instead left feeling embarrassed, frustrated, and completely let down.

RC H.

Went to this establishment and had my eyebrows tinted for the first time my Kayla. Had a trip to take and needed a made a last minute appointment. The atmosphere was pleasant and definitely will go again.

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5 days ago

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2 months ago

Got a facial done here. Service was good. I've had better service but I've also had worse service.

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1 year ago

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1 year ago

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3 years ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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5 years ago

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2 years ago

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2 years ago

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3 years ago

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4 years ago

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3 years ago

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4 years ago

Friendly staff!! Latrice & Jasmine are amazing. Call ahead or book online this shop amazing. You will not be disappointed.

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3 years ago

Love Kayla! She's done full legs for me and my daughter and I just love her service. I am going to try facials with her soon!

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3 years ago

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4 years ago

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3 years ago

Jasmine always does an amazing job, been going to her for 2 years now and she never disappoints

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6 years ago

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5 years ago

Clean environment, nice staff, Peyton was awesome and attentive found my new place in clarksville. thank you ladies.

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4 years ago

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3 years ago

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6 years ago

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4 years ago

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6 years ago

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4 years ago

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5 years ago

They were great! Got me in 2 hours after I called! Quick and my eye brows and lip feel like baby skin!!! Thank you guys!!

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Ask the Community - The Wax House

Review Highlights - The Wax House

My aesthetician Latrice Maggie, was such a ray of sunshine and has the best attention to detail!

Mentioned in 4 reviews

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Bella Medical Spa - Dr. David Boles, Owner and Medical Director

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3.9(32 reviews)
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I had a deluxe diamond glow facial today with Tiffany and it was the absolute best experience! Not…read moreonly did my skin come out glowy, supple, and super hydrated but I got the most relaxing facial you could ever ask for. The ambiance of the room is wonderful. Very calming. It smelled lightly of essential oils, mediation music played gently in the background as the a night sky of lights twinkled softly above. Tiffany was so kind and made me feel so comfortable. I still can't get over how great my skin looks and feels. I absolutely would recommend this to anyone and will be returning! The only reason I did not give five stars is I've had facial balancing done in the past and unfortunately ended up very imbalanced with one of my brows dropping significantly and my lip filler was placed I think a little to superficially so it gave the appearance of slight blistering after a couple weeks. I did have laser done as well that and that went very well! I will absolutely be returning to Bella for all my skincare needs for sure! The office itself is so clean and really beautiful. The staff are all wonderful and so welcoming.

What could improve is their business practices & estheticians which are both subpar, I have never…read morehad laser hair removal with hair left behind (Theresa), this local was the default due to being in this little town...back to commuting to Nashville (until I bounce) to get service from the real professionals...plastic surgeon practices who employ RNs...you get what you pay for!

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Bella Medical Spa
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The Wax House - waxing - Updated June 2026

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