I went in for a deep tissue massage that my husband booked, specifically for upper back and neck…read morepain. It was a weird experience overall, as it started with me getting called back fifteen minutes late and another ten after that for my massage therapist to start. Despite asking for a focused massage, none of it was actually spent on that spot other than about two minutes which he remarked "wow you're really tense!". He didn't stop talking the entire time, about his trauma - his politics - everything. It was so exhausting, honestly. The vibe was definitely off here, and it was fairly pricey. Huge let down.

Went in for a body scrub and a lower leg wax. Scrub was fine, except for some reason she didn't do…read moremy upper chest or even my back down as far as my butt crack. Apparently doing the chest and butt are taboo. Fine. Then came the waxing. I don't think she knew what she was doing, because she didn't smooth on the fabric very efficiently didn't stretch the skin when she pulled off the wax, and left a lot of hairs that she said would come off when I showered. She also said that my hair was really fine, as if I got waxed frequently, which I don't. In any case here's a picture of the results the next day, after I'd showered. I have no idea why I spent $45 for this, because now I have to shave my legs anyway. Will not be returning.

I had a dermaplaning facial. My skin never felt so fresh and clean. Makeup application went on so…read moreseamlessly the days following. Will definitely be back for more. The atmosphere is so relaxing and Ivonne is so attentive and plays whatever kind of music you want. Highly recommend checking this place out

From the owner: Locally, Family and Female Owned and Operated, Spanish Speaking Staff…read more Products: Professional Grade Products, Online Gift Cards Available Services: Asian Scalp Massage, Custom Facials, Facials with Extractions, Back Facials, Corrective Facials Relaxing Facials, Hydro-dermabrasion, Dermaplaning, BiorepeelCL3 Brands: GlyMed Plus Skin Care

Pay $200 to have my lashes done here, I booked my appointment for Friday, they started to fall out…read morebefore I ever even went to bed, I had lost probably 25 individual lashes or more, Saturday morning I woke up and the entire middle of my left eye was missing, at that point they weren't even considered a fill anymore, the "spa" was not scheduled to open until 10 AM, I called at 8:30 in the morning on Saturday, the next morning, the woman that did my lashes, Sarah Williams, answered the phone, and I had told her about the situation with my lashes. Immediately, she blamed it on me for coughing during the end of my service, said that the watering of my eyes must have caused them to fall out. I started to cough about 15 minutes toward the end of my session, before I coughed, I asked her if it was all right for me to cough, and she told me that all she had left to do was the inner edges of my eyes and it was no big deal for me to cough. Of course, due to all my coughing in the last 15 minutes, I tipped her $25 on top of the $175 service, I had told her that I was going out of town and needed my lashes done when I called the studio and she was in at 8:30, I had hoped that she would be able to fix my lashes that morning, but she scheduled me for Monday and I had family photos and could not wait until Monday to get my lashes fixed. I ended up scheduling with moon aesthetics, on Warfield Boulevard, The fixed my lashes at an extremely discounted rate for the inconvenience that was caused by someone else completely. On Monday, I obviously did not go to the fix appointment, where they wanted to message me and asked me if I was showing up, where I told them that I already had my lashes fixed, and they said that they would see me at my next appointment, at no point in time does she apologize or put any sense of urgency on this situation, and of course she did not offer any kind of refund, nor did I ask for one because at this point, I'm just good, I'd rather wash my hands of the place. Not to mention the entire time that I'm getting my lashes done, all of the employees are talking negatively about their manager and coworkers, just childhood drama from grown women. I don't know who Grace is, but I definitely shouldn't know as much as I know about her personal situations or her work behavior, these people are unprofessional.

Chloe has always done my lashes in brown and eats tf down every time! HIGHLY recommend going to her…read morei love her down so bad!!

I've never had my hair done, I picked desi and she absolutely KILLED IT!! I definitely recommend…read moreher! Shes an amazing stylist and she will hype you up!! She will do exactly what you want!!

Charged me 600 for my hair to be the same brown when i asked for light brown. I never went back…read moreWOULDNT RECOMMEND

I came into the salon thinking I was seeing a lash esthetician about getting a fill in on my eye…read morelash extensions. I reviewed the company and they seemed to know a lot about lashes and what I was looking for. The prices were a little steep for me but I thought I was going to be paying $50 for a 40 min fill. The girl who I had scheduled with turned out to be a no show. So instead I became the guinea pig for the new girl. Needless to say when I found out my husband had paid 65 dollars for a rookie job when I used to pay 40 for a professional I was very upset. Most of the lashes fell out the next day because she didn't know how to place them properly. I hate leaving such a horrible review because the people were so nice. But never again.

I had an appointment with them Wednesday to get an air tush tan.. I came 20 min early and I noticed…read morethey were closed (I guess they are only there when they have someone coming in) so I waited for someone to show up... After waiting for 30 min after my appointment time and calling them twice, leaving voicemails both times. No one showed up, they didn't even call me back.. No wonder they don't have business I will never attempt to go there again.

I had a deluxe diamond glow facial today with Tiffany and it was the absolute best experience! Not…read moreonly did my skin come out glowy, supple, and super hydrated but I got the most relaxing facial you could ever ask for. The ambiance of the room is wonderful. Very calming. It smelled lightly of essential oils, mediation music played gently in the background as the a night sky of lights twinkled softly above. Tiffany was so kind and made me feel so comfortable. I still can't get over how great my skin looks and feels. I absolutely would recommend this to anyone and will be returning! The only reason I did not give five stars is I've had facial balancing done in the past and unfortunately ended up very imbalanced with one of my brows dropping significantly and my lip filler was placed I think a little to superficially so it gave the appearance of slight blistering after a couple weeks. I did have laser done as well that and that went very well! I will absolutely be returning to Bella for all my skincare needs for sure! The office itself is so clean and really beautiful. The staff are all wonderful and so welcoming.

What could improve is their business practices & estheticians which are both subpar, I have never…read morehad laser hair removal with hair left behind (Theresa), this local was the default due to being in this little town...back to commuting to Nashville (until I bounce) to get service from the real professionals...plastic surgeon practices who employ RNs...you get what you pay for!