Above and beyond! I can not express how helpful the guys at GO are! I was passing through town…read morewith a Razer that was throwing an engine code, they diagnosed it, fixed it, and had me back on my way in no time!! Next time I have an issue with my machine and happen to be in the Gil's Valley, this will be my stop!!

James and Caleb were AMAZING!…read more They both really took their time to understand our needs, how we use shoes, go through the measurements and set us up for success. I really appreciated how knowledgeable and supportive James was. You can tell he really loves helping customers find the perfect shoe and he really knows a lot about the brands and how each might fit the wearer. Given how much time we spent there and the stride testing and attention to detail I was assuming the prices of the shoes would be at a premium, but I honestly thought the value was very reasonable and nothing you wouldn't see at another quality shoe store. Overall, we were there for over an hour having left with a couple of pairs that were absolutely perfect for us. They even include a 14 day guarantee if we decide we liked another pair we tried on. I highly recommend this place if you're looking for the best shoes for YOU!

Everyone that works here is so knowledgeable and fantastic at making sure that the shoes will sport…read moreyou. I've been buying my shoes from here for a few years now, and I couldn't recommend this place more.

We're in town for work and decided to stop by. This store has a great variety compared to any store…read moreback home. Chris and Carlos C. took care of us and service was on point. They had solid prices so you definitely get value. I'll be back for sure whenever we come back to Arizona.

Jesus was amazing and he was helpful and helped me put on my shoe , i don't know any shoe store in…read moreTucson that assists the shoe on the customer. Bryant was being kind and was so fun to talk to . Carlos was really friendly and showed hospitality. I was able to find the shoe i want in no time. Thank you shoe palace at the Tucson mall.

Service is excellent, selection is excellent, value is fair, but..... Brita is amazing, we went…read morein for 1 pair and bought 3 pairs!!!

If it weren't for Liz who was working at the Oracle store today (she usually works at their other…read morestore) I would say the three of us would never return to Alan's. Liz is the only reason it wasn't a one star review. Really disappointed in the customer service! No greeting, no contact, rude, argumentative, mocked us, told us to come back another day (that's a great technique for keeping customers), and extremely unprofessional. One especially was a disappointment in her attitude. Saw no problem helping someone else who arrived 30 minutes after us. Then Liz came along - apologetic for our hour minute wait and for the way we had been treated. Very cheerful and helpful. She knows how to treat customers. Brought out several shoes for my friend who had just had knee surgery. Very knowledgeable and kind. Maybe the other employee didn't have any training but NOT arguing with a customer (3 of us) seems to be a "duh" in retail. We will visit the other store next time we need shoes or go to Dillard's.