Excellent care!! Very attentive and caring. and they listen to what you have to say. If the office…read morewas not so far away, I'd still be going!

Dr. Shyler was amazing. She was kind, informative and very knowledgeable in the field of…read moreacupuncture. She took her time to explain to me how to move and care for my back. I highly recommend this practice.

I have been coming here since August of last year. Dr. Shaw offers acupuncture and the adjustment…read moreaspect. For the acupuncture and adjustments he has you fill out a pain assessment form to see where he needs to work on you at. Then he examines the areas to see which service he needs to perform. For acupuncture he does stretching with you and educates on the benefits and how to do the correct postures. After that he does soft tissue massage then you lay down on the adjustment table face down and he puts the acupuncture needles in the problem areas with infrared light theraphy. It helps with inflammation, pain relief and detoxes. The adjustment aspect he does soft tissue massage in the problem areas, heat and elect current, then he walks you through the adjusting process so you're comfortable. He's a wonderful doctor and he is very professional. The office is nice and quiet, very aesthetically pleasing.

I've had both Chiropractic and Accupunture. Dr Shaw is friendly and professional but most…read moreimportantly he always fixes me!

In December of 2022, I went through the pain of two diagnostic nerve blocks, and in January I…read moreendured a radiofrequency neurotomy on the left side of my neck. After the procedure, I patiently waited four weeks hoping for pain relief and the return of mobility in my neck. When this did not happen, I sought care from Dr. Hongjian He as a last resort. At my consultation and first acupuncture treatment on March 29, 2023, Dr. He told me she would be able to help me with my severe neck pain and lack of mobility due to osteoarthritis in my cervical spine. Because of her expertise in acupuncture, I'm now able to move my neck enough to resume driving and my pain is minimal. I am grateful that Dr. He worked her magic on me! Wendy L.

My Personal Journey with Dr. He May, 2021 My journey began…read moreJune 29,2009 and it continues to this day. In 2009 I had a lot of pain due to plantar fasciitis. I tried expensive expensive inserts, rolling cans under my feet in the morning, and eventually went to a podiatrist who had given me a shot of cortisone in both feet, only to have it return after a couple of weeks. I had heard from a couple people about Oriental Family Medicine and Dr. He. Out of sheer desperation I decided to go. After the first visit I got some relief and after a couple of weeks I was pain free! I was hooked! Acupuncture is amazing! Every summer, my husband and I would drive to Gunnison, Colorado to hike the mountains. I had arthroscopic surgery on my left knee a few years before but continued to have difficulty coming down the mountains. Again, with the help of Dr. He, I was able to go out and hike South Baldy mountain, which has an elevation over 12,000 ft! I continued to see Dr. He every year to get me ready for my trip out west. In 2014 she explained I needed to have the knee replaced because it was becoming increasingly difficult to hike the mountains. In 2016, I had the knee replaced and a month or so after I was back at Dr. He's office where she was able to help me with the recovery. After talking with people at rehab I felt like my recovery was going a little quicker. In 2019 I discovered a rash on my torso and clicked a picture of it to send it to my daughter who is a pharmacist. I am so glad I did because this rash was Shingles!!! I went to my Primary Care Doctor who have me antiviral medicine. My next phone call that day was Oriental Family Medicine! Terri answered the phone I explained I had shingles and I had an appointment right away! Dr. He used needles and cooling herbs. I went back for 3 or so visits and I was clear! I was elated since my sister said she had suffered with shingles. Dr. He has relieved my tennis elbow, pain in my lower back, and currently working on my sciatica. Every time I walk into the office I am warmly greeted by Terri and am ushered into a room where I feel at home. Terri is very easy to talk to and has a great sense of humor. It is very calming and relaxing to be in the office. Leaving the office, where I pay for my visit, I encounter Geri, who is warm and kind. I will continue to refer Dr. He and utilize her practice. Like I say people, "How do you argue with 3,000-year-old medicine." Dr. He is truly gifted! Christine L.

Then to Chiropractor's from Florida to maine. Without a doubt, Back In Balance has been the best of…read moreall. Make sure you go there and get my relief and get my tender care. It would not go wrong. Going to Back In Balance.

I refer all of my clients here! They are very professional and take the time and care with all of…read moretheir patients. I have received the light therapy and it definitely helped a lot. Dr Jake is awesome. Definitely recommend to anyone wanting to be pain free !

I would like to start off with the receptionist I spoke, Suzi, with from the beginning set an…read moreabsolutely amazing example of great customer service. She was extremely helpful, polite, and understanding of my concerns. She helped with booking me an appointment for the same day for the Electro-Acupuncture.It is important to note that the **ONLY** reason I booked this appointment instead of waiting two days to see a highly recommended, trusted, and experienced Acupuncturist & Massage Therapist who is only a 45 minute drive away and literally HALF THE PRICE, was due to this service being offered. Upon arriving Suzi and I spoke again about the Electro-Acupuncture and how excited I was for this service. We spoke on my prior electrotherapy from when I fractured my back and the benefits of that therapy, to how this Electro-Acupuncture will be beneficial as well. I met with Dr. Janelle* who took notes on my problem areas, and then proceeded to start treatment which I was laying face down on the massage table. Not sure if it is normal practice for acupuncture, but I would expect the locations of needle entry to be cleaned or sterilized with at the minimum an alcohol wipe prior to sticking me with needles, which that was not done. The massage therapist, I believe Viera, was very polite and professional as well, she performed cupping too. After the service was completed I met with Suzi at the reception desk to check out and Suzi had asked Dr. Janelle* about the Electro-Acupuncture, to which she responded we did not do today. And that the only difference was the strength of results...I confirmed the total would still be $165 even though I did not receive the service I requested, to which the response was yes. The doctor was waiting to go with her purse while I was checking out, and stated that the only difference is the strength of results, it would have been much stronger. Frustrated, I pay. At no point was there any type of alleviation of misunderstanding on the type of treatment, no type of slight discount for inconvenience, literally nothing. I leave and immediately call my boyfriend and explained the situation. He agreed with me on my feelings towards this. Again, the ONLY reason I did not wait TWO DAYS, for a HALF PRICED SERVICE (apples to apples) was due to the Electro part, that I did not receive. It is extremely unfortunate as I and my partner live maybe 3 minutes away, are willing and wanting to do treatments and benefit our health, and I will never go back, nor refer anyone to go here. At this point I am not even going to update about results, if any. I am very bothered about spending this much money for nothing. Feeling ripped off. *Update: Dr. Janelle * Response to owner: Thank you for your response. I did clarify the provider's name on Google and apologize that this correction was not reflected here as well. I appreciate you providing that clarification. Regarding the treatment, Dr. Janelle informed me that electrotherapy had not been used only after the session had concluded--this was not communicated to me beforehand, nor was your receptionist aware until the session concluded as well while we were together. Therefore, I did not have the opportunity to consent to or refuse the recommended treatment in advance, as suggested. As for the follow-up, I do not feel obligated to respond to calls made months after the initial posting. Your team had ample time to reach out and address the matter in a timely manner. While the only correction needed in my original review was the provider's name, I found several inaccuracies in your response that reflect a broader issue of accountability. I had hoped this would have been handled with more professionalism and transparency. Thank you, Mrs. Perkins, for your delayed response.

I spent a couple of years of my life learning to navigate through a new incurable illness. None of…read moremy primary or specialty practitioners have brought me an ounce of relief in comparison to this group. I can't explain it. The level of care, quality, and concern for their patient's well-being is not something you can find at any other practice, and I've been to many. They gave my kids their mom back, and there is not much more I could ask for.

Dawn Potter has been my acupuncturist for two months now, and I have felt incredible results. I…read moreused to dread waking up each morning because of the chest pain I would experience due to my sleep apnea. However, Dawn has been working on my body, and I feel that I have more energy and no pain whatsoever. I have also lost approximately 30 pounds since seeing her weekly. Dawn Potter is kind, friendly, and professional with a wide array of Chinese medicinal supplements that will make you feel like you have the energy and strength to get through the day. I am so grateful for Dawn's treatments and would highly recommend them to anyone who needs them. Thanks again, Dawn!

Dawn has been incredible. She has great energy. When my PCP couldn't determine the cause of my…read moreillness, she suggested a food intolerance test. Taking that test and following the 4-Day Rotation Plan has changed everything. Skin has cleared of rash and the inflammation in my body is almost completely gone leading to weight loss. Dawn listens and is truly interested in helping her clients.

Have only been to Jamie once and know I'll be back many times! She was so receptive and responsive…read moreto my needs for a deep pressure massage but also skilled in lymphatic massage which was also helpful. Highly recommend!

Massage therapist called me by the wrong name, started a few minutes late, didn't explain what she…read morewas doing. Massage was ok. Would not recommend.

Doc Sharin has keyed in on certain aspects of my health in a wholistic and medically research based…read moremanner. As a nurse, I love hearing the research and process behind my plan of care. Sharin explains my plan in a way I can understand and is always professional. She not only helps balance me physically by evening out my stress points or qi, but also encourages me to live a healthy and active lifestyle. The key word is wholistic, and it's an active process I continue to work at every day! Thanks for the guidance, Sharin!

Wow I just had the best massage of my life! Called for a last minute deep tissue massage after…read morehaving massive back pain from an Achilles injury. Luckily I was fortunate enough to snag a last minute cancellation with one of the owners- Scott. I got there early and Scott talked about my injury and all the ways he was planning to help in my massage. Cupping, deep tissue, pressure points and stretching. It was unlike any massage I've ever had. Scott was hitting exact points that I have been trying to figure out for months! He then explained to me EXACTLY why the pain was happening in all the spots on my body without me telling him. Walked in with a pain level at a 9, walked out with it at a 3. The eucalyptus scent and lotion were pluses too. Def will be back! If you're thinking of coming, just do it!

A fantastic deep tissue massage. Easy to schedule online, lots of availability. Would highly…read morerecommend! Have been back every two weeks since I found it.