We booked this b&b after a late night flight from Stansted airport. We notified them that we would be arriving late and they said it would be just fine to check in, but to call them before coming over. Well, we called two to three times and they didn't answer. Because of this, we slept at the airport!! They didn't offer us a refund either. This place is a waste of time and money and was the low point to a wonderful trip to London. read more