Laura is amazing! She knew immediately what wig would look good on my Aunt. It was the only one she…read moreneeded to try on! Then Laura shared her expertise in wig care, going so far as to write everything out for us. I can't speak highly enough of her knowledge and compassion! And her prices are quite reasonable too!

I purchased a wig from Laura and thought the experience was okay. However, afterward when I…read morerequested her tax ID to allow me to get medical reimbursement from my insurance company (I am going through chemo), she completely ghosted me. I have followed up multiple times and she has ignored every single one of my emails and phone calls. That was in July and I have since given up on hearing back. This soured the experience for me and left me with picking up the entire $750 cost while I'm already dealing with high costs of treatment (my insurance would have reimbursed me half the cost of the wig). Disappointing considering she markets herself as supporting education for wig care in cancer patients.

Flexible scheduling, clean salon and great fitting session. I definitely recommend if you're in the…read moremarket for investment pieces

I've always been very happy with the kind and helpful staff at Joi. They are so helpful and I would…read morehighly recommend this salon!

Walking into Bravadas was incredibly intimidating for me because I'm completely new to toppers and…read morewigs after experiencing significant hair loss from GLP-1 medications. From the moment I met Mequeda, she made me feel comfortable, understood, and genuinely cared for. Her customer service is absolutely amazing. She immediately knew which human hair topper would work best for me and custom-colored and blended the roots perfectly to match my natural hair. She has an amazing eye for color! When I picked it up a week later, I was honestly amazed - it was an exact match and blended so seamlessly that no one can tell I'm wearing a topper. The entire process was professional, timely, and exactly as promised. I do want to mention that this is not an inexpensive, mail-order or mall store wig experience, and there are certainly more affordable options out there but not of the same quality. In my personal opinion, with wigs and toppers, you truly get what you pay for. The quality, customization, expertise, and confidence this gave me were absolutely worth it. I even brought in a topper purchased online (which I loved!) and Mequeda offered to wash it and adjust the color. The end result is also perfect perfection. Mequeda's talent, honesty, and kindness made what could have been a very emotional and uncomfortable experience feel easy. I truly cannot recommend Bravadas and Mequeda enough. I foresee a long-term relationship with Bravadas!

Great service from Mequeda and the gentleman at the front desk! I bought a gorgeous platinum blonde…read moretopper from here today! I am very pleased with my new hair and she was very helpful and knowledgeable! Thank you I will be back!

Beauty World has been great for me through the years but I will have to check my product going…read moreforward. Opened a package of braiding hair and pieces had been completely cut out and the hair placed back in the bag. I will be returning to the store soon because I'm interested in seeing how this will be handled since I was in the middle of getting my hair done when we made this discovery. The first bundle was fine and then this. This has never happened before so I suspect someone returned it this way after taking what they needed out. UPDATE. Returned to the store to show them the picture of the package. I appreciate their replacing my purchase. THAT is great service in my eyes as I've been shopping here for my braiding hair for over a decade. Manager agreed they will check returns more thoroughly going forward. I give BW five stars for customer service.

Beauty World is so much fun. If you like to beauty products. I go to this location often and I…read morealways have a pretty great experience. It is often busy and hectic, but when you need help or if you have any questions... the staff will assist the best way that they can. They do not up sale or over sale. I like that because there is no pressure to buy this product over the next. So I always appreciate the time I have at this location, as it is always a pleasure to visit. They have a cool reward program too, which makes me choose this location over the others in the area.

Great customer service. I love the hairdo, also they sell hair and supplies which makes it…read moreconvenient. Good price

This place is amazing!!! The products are affordable in addition to the customer service. They…read moreoffer many hair services as well, all within your budget!!! I'll be definitely be back.

Went here and Ellie was great. Found the perfect wig that was an exact color match and beautifully…read moremade and styled. I knew I could never buy a wig without trying it on so this was perfect. She gave detailed information on how to care for it and had products needed for washing and conditioning. Great experience!!!

I don't See how anybody can give this amazing lady anything less than a five star rating…read more She is a true craftsman . Warm, professional and makes you feel at home the minute you arrive. Her inventory is over the top. If you cannot find a wig or a topper here then you won't find one anywhere. I cannot say enough about her. If you need a wig or a topper this should be your only stop.

Amazing Customer Service!!! I stumbled upon this hidden gem after a disastrous experience at a…read morebraiding salon. A quick in/out trip here turned into such a memorable experience. While explaining my situation this sweet spirited woman named CJ "Store Manager" with a great sense of humor and infectious laugh came to my rescue! She not only educated me on the various types of hair, she was patient, she was kind, she even called around to numerous stores and salons on my behalf and gave me some very helpful tips & tricks when navigating the hair braiding industry! A true hair superhero, please make sure you stop by say "hi" and support this small business, you will not be disappointed!

Stopped by for some stretched hair so I could do knotless braids for my daughter. The store is…read moreclean, and fairly new - opened last year. I was surprised to learn that the beauty supply store is black-owned and woman-owned! Kudos! Unfortunately for me, Tysons is a bit far so I can't patronize as much as I would like.