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    The Wilcox Apartments

    1.0 (1 review)
    Closed 8:30 am - 5:00 pm

    By appointment only

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    4 months ago

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    Middletown Brooke Apartments

    Middletown Brooke Apartments

    (17 reviews)

    We have put up with this apartment complex for 8 months now, and I can't stay silent any longer…read more Like many of the other reviews, the maintenance responses are horrendous. They either do not respond at all, or they slap a bandaid on a massive problem and call it fixed. The latest saga is pictured below, our upstairs neighbors flooded our unit with piss water and the office/maintenance team has done NOTHING about it for days. We were promised someone would be by to look at it today, and unsurprisingly, nobody came. Our AC unit is broken and our apartment reeks of piss. It's absolutely disgusting. We thought we lucked out with this apartment complex because it's deceptively presented as nice, but we were incredibly wrong. The most upsetting part of all of this, is that we're not even in the unit we were promised originally. Two/three days before moving in, in the middle of a cross country drive from California, we got a call saying our top story unit (that was supposedly available a month prior when we signed the lease) was suddenly not available. They said we could take another unit, or we were out of luck. If we had gotten the unit we originally signed a lease for, we wouldn't be in this situation right now. A good summary of how they handle maintenance here is that, when we moved in, we noticed almost all of the nails in the carpet were sticking up and pricking/stabbing us while we walked. When maintenance FINALLY showed up, the told us "oh just hit them with a hammer yourselves". DO NOT MOVE INTO THIS COMPLEX.

    No response to maintenance requests. Heat broke in the middle of winter and I was brought a broken…read morespace heater. My apartment would not go above 50 degrees. Office staff is not helpful - will enter your apartment without notice before or after. Heard from a neighbor that they were in and out of my apartment several times, I was not told. No security, a bike was stollen of my SECOND floor balcony. Not a safe or comfortable place to call home. Snow removal is also absolutely atrocious.

    Stonegate Apts Supt

    Stonegate Apts Supt

    (4 reviews)

    Management has failed to provide a secure front door for the 1160 building the entire time I have…read morelived here. A new elevator was installed which breaks down even more than the old one. Elderly men and women must climb multiple flights of stairs with heavy groceries because they are unable to fix a brand new elevator. The pool did not open this year either due to a maintenance issue. Also, you may as well live in the same unit as the tenants above and below you because there is no soundproofing whatsoever. People constantly fight and yell at all hours of the night and nice cars are broken into and wheels are stolen. Overall, the quality of this place continues to decline as rent continues to increase. I highly recommend finding anywhere else to live as it is less than mediocre at Stonegate.

    DO NOT RENT HERE. COCKROACH infested building with no plan of remedy from management. Management…read morefails to respond to residents concerns. Fails to keep the community clean and fails to take action regarding complaints or resident concerns. There has been a dog barking above me NON STOP for 2 years now without any action. I have sent several recordings of the noise production without response. If they do respond, they state they are confident something will change. Nothing changes. Mold, broken tiles, broken windows. The basement constantly floods and smells like mold. This place should be shut down by the town of Middletown. Holes throughout the parking lot. Issues with hot water. Rent increases without the necessary notice, the pool hasn't been open all year. I could go on and on. Simply put, do not waste your time. Rent quite literally anywhere else. I would give 0 stars if I was able to.

    Town Place Apartments

    Town Place Apartments

    (5 reviews)

    I just moved out of Town Place after living there for five years. It was a great experience all…read morearound and I would recommend it to anyone looking in the Middletown/Cromwell, CT area. Everyone who works there, from the management/office staff to the maintenance people have been great! The location is perfect as you are only about a mile or so from I-91 and two miles from Rt. 9. It's about 20 minutes from Hartford and 35 from New Haven. But it's a quiet area as it is set far enough off of a main road that you don't get any traffic noise. It's also only about a ten minute drive from Main Street in Middletown which is great for bars, restaurants, movies and some shops. In five years, I think I needed to call maintenance only three times (two times were minor problems), and all three times my issues were fixed immediately. That includes this past Fourth of July when my A/C unit crapped out. On a holiday, from the minute I called to the time it was fixed, took under 45 minutes total. These people are good. I've seen some people say the price is a little high, but it's comparable for the area as I looked at others before I chose Town Place. And keep in mind, included in the rent they have a nice pool which gets sun all day and never gets over-crowded, and a small but nice, clean gym with good equipment. They also have some grilling stations around the property including a couple of very nice ones built into stonework in the pool area. Every unit has a washer/dryer and some have fireplaces as well. They had also just begun putting up new siding on all of the buildings. As for the reviewer that gave this only one star...I have no idea what he's talking about. His complaints are ridiculous. Of course there are rent increases, that happens everywhere. And his comment about the lease? Again, no idea what he's talking about. It couldn't possibly have been more simple - nothing sneaky about it at all. Especially compared to the War & Peace version I had to sign at my new place! Even upon move-out, everything was painless. And I had my security deposit back in less than two weeks! Overall, the property is nice, it's convenient to everything, the grounds are well maintained, the amenities are good, and the office and maintenance staff are great! I recommend Town Place to anyone looking in the area.

    This place was my worst rental experience ever. From rule changes to rent increases, to literally…read morelying to get a incredibly sneakily worded lease signed....spare yourself the headache and live somewhere you will be treated with decency. Still 2 years later and now a home owner, I would never rent from this place.

    The Wilcox Apartments - apartments - Updated June 2026

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