The 4 person crew who helped me with a complicated three part move did a most excellent job. Great attitude, skill and well organized. I highly recommend Two Brothers Moving! read more

Two Brothers Moving - My Crew who did a most excellent job! - Movers Near Me - Middletown, Connecticut

Moving day can be stressful and not having a well planned estimate will cause issues. We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property read more

I will preface that I DID NOT use them for my move. I used them to bid on my move. I was shocked to see that they wanted me to pay 80% of the move prior to moving day! For providing no services yet! And they refuse to come in person to bid on the job. (every other mover I considered came in person to my home) I felt they would not have an adequate handle on the scope of the job or see the specific furniture that needs special care. The salesman/estimator was great at communicating by phone and with follow-up - but I would never hire a person who I never met and just hope they show up on moving day after I paid them all that money! PS: Mover I chose said I only need to pay when all my stuff is moved in. read more

They were punctual, kind, resourceful and professional. I would consider contracting with them again.

We were very pleased with the quality of service from Two Brothers. I was a little nervous in all honesty that they did their estimate based on a phone call and pictures but in the end they gave us an accurate estimate; in fact they were honest in reducing the billing time on the final bill when the move went a little faster than the estimate. The best part was Maurice and his crew; they were professional and friendly and respectful and did all the little things to make a stressful day much more comfortable. We would definitely use them again! read more

I gave this company 5 stars because the movers they sent were professional, courteous, caring and a joy to work with. They handled my granddaughter's one bedroom move quickly and efficiently. I cannot say enough good things about Maurice, James and Kai. I was also pleased with the owner, Christopher who handled my billing issue with ease. Thank you for your professionalism and quick resolution. read more

They send 4 strong guys the day of my moving, really good, fast, and really good price, strongly recommend two brothers

What a great moving experience. Christopher and his team really delivered. The guys took great care of our stuff and both the house we were moving out of and the new place. We experienced some wrinkles along the way but with great constant communication Two Brothers got us into our new house. Stuffing 2400 square feet of stuff into 1200 square feet of new living space. Pricing was completely transparent. No unexpected costs or fees. I would highly recommend Two Brothers Moving. I will never move again without them. read more

Maurice, James and Handy from Two Brothers moved my daughter today, from a second floor apartment to my home. I cannot say enough good things about them and the company as a whole. Every detail was covered with us before the move, nothing left to guess. They showed up exactly when they said they would, super professional at what they do, treated all of her belongings like they were their own. Very friendly and great humor, made a dreaded day so much better we actually had fun and lots of laughs. Everything went so smoothly it was amazing. My daughter said she wants to use Two Brothers for her next move and specifically wants Maurice, James and Handy and this girl is super fussy LOL. Thank you guys for a job so well done!! read more

I recently used Two Brothers moving to move my daughter from her apartment to a house. The 2 guys that helped us move were outstanding! Not only were they extremely professional but they were really nice guys as well. They had all the right equipment, protected the floors and furniture and make it look seamless. They took all the stress away from us and made it look easy even though I know how hard they worked. Their office staff was delightful to work with - they answered the phone and talked through my options with me and they are very reasonably priced. I will most definitely use them again. I would highly recommend Two Brothers moving. read more

We had things stolen from our move. As a consumer we were wrong- the movers know better would mean termination per Christopher. Two brand new shower curtains and a full size mattress topper cease to exist !!!! read more

We were moving out of state, and needed a moving company to help us out. I reached out on Yelp and the owner of Two Brothers Moving, Christopher, called me immediately. He went over all specs with me and quoted me a decent price and the service was locked in right away as we were on a small time crunch. Day of, the moving company guys showed up on time and got us moved to our destination in good time. The guys, Maurice and his team, were super professional and very accommodating and we were very happy with the service that we received. They made our state to state move seamless and worry free, to be honest. I do recommend that you please review the service contract in full when booking services so it's known when and what you will be charged. We had a question on a credit card charge, and basically the whole payment was split up in 3 ways which was for sure in the service contract. Just an FYI! Great company to use though!! Check them out :) read more

Quick response to a late night Yelp project request. Strong and frequent communication and coordination throuhgout planning and day-of activities. Moving team was on time, fully staffed, and very efficient. They were careful with all of our belongings (open bags, storage boxes, couches, mattress, and a deisel filing cabinet.) read more

Great to do business Jeff was wonderful the guys came from Connecticut to Westchester county. Then back to Connecticut Took care in wrapping and padding all my furniture everything went smoothly highly highly recommend. A trusted company honest and up front. The price was very fair. Nothing hidden like I said honest up front. A great deal for an interstate 90 min move. I had such a great experience. I moved beginning February just so exhausted packing house for 4 months this review took me a while. If I could I'd give more stars this is a real customer with a great moving experience after all the bad ones I have heard or seen on judge Judy. Kathy read more

Just completed my second move with Two Brothers and my situation was tough, having to empty my sold house & stay at a hotel for weeks. 2Bros very helpful throughout and they kept my items in their storage while I waited. The crew was excellent, very respectful and friendly and they did a great job. Highly recommend 2Bros! read more

Great service! Helped us every step of the way. Very kind and considerate when we had to change plans provided us with options to meet our every need while being conscious of our budget. The movers who came to our house were friendly and professional showing care for our belongings. I will definitely use them again! read more

I recently hired Two Brothers for moving within Connecticut. This great company was efficient, professional and stellar in every aspect. They communicated with me several times before, during and after the move. The moving went so seamlessly. Noah is so amazing, he reassured me several times that everything will work out smoothly. Christopher was very attentive and dependable, and the staff that showed up to move the items were so professional! I would recommend Two Brothers to everyone, This is a GREAT company to hire if anyone is planning to move. I had a fantastic experience. Totally recommend !!! NK read more

We hired Two Brothers Moving for a move from Portland to New London. I have moved into the past without movers, but after working with Chris and his team on this latest transition, I'll never DIY a move again. Plus, I definitely know I can confidently use Two Brothers and have recommended them to others without hesitation! I'm a very organized person and was prepared to meet Chris with my room-by-room, color coded, prioritized list for the initial walk-through of our home. Usually, I feel like that level of organization overwhelms people, but Chris understood. This was not a typical move. We were selling our home to move into an already mostly-furnished family property. That meant our buyer was getting a lot of our furniture, some smaller items and boxes were being moved slowly ourselves, others were being donated, and really favored furniture pieces were to be moved by the Two Brothers team. Chris didn't break a sweat at this. He went room by room with my husband and I and talked it all over so that he could get us a quote, which he did quickly. The price was completely affordable and fair, and having this huge chunk of moving tasks off my plate was a relief. It was so worth it to have professionals take over while wrangling our 2 dogs, cat, and infant son for this move. Chris was easy to reach and in contact prior to and on moving day. The level of communication really put us at ease, this is a reliable crew. Three members of his team showed up promptly on time and they couldn't have been friendlier or more professional. They were ready to work and did so non-stop! They took their time securing our items for a safe transfer between locations and I really appreciated feeling like they truly respected that these weren't just "things" they were moving, but literally our life and home! Upon arriving in New London the team motored on. It was a challenge that they mastered, our new home had entry through several stairs or a steep driveway. Items getting stored in a shed required a long walk, and others going to the lower than average basement meant some crouching. I didn't envy the job but I did envy the effort!! Items going into the home meant maneuvering around an already lived-in and furnished space. They asked for direction when needed, the communication is really top notch throughout the process. These guys did it all with a smile on their faces and for our baby. I'll never move without Two Brothers again! You couldn't be in better hands from start to finish. read more

Two Brothers Moving - Two Brothers on the water! - Movers Near Me - Middletown, Connecticut

I hired Two Brothers Moving to get to my new apartment. They were really attentive to my questions. The owner was very nice on the phone, text me as well and assured me everything would go smoothly. The two movers that came to the house were very friendly and kind. I would definitely recommend them to anyone looking for help moving. read more

This was the easiest move I've ever experienced. Told them what I was moving, showed them photos. They showed up when they said they would, efficiently disassembled, wrapped and loaded my it furniture, took it to the new location and just as efficiently unloaded, unwrapped and reassembled everything. Thanks guys. read more

Excellent customer service. The guys were so nice. Very efficient and professional. They kept me informed and explained the next steps. My move went smoothly. read more

I've moved several times in the past two years. This time, I moved to a new locale in the same area, but from suburbia to a city's downtown. I have never had such a top quality, professional, and courteous moving company as Two Brothers. They do what they promise and don't add unexpected or unreasonable charges for the last-minute minor changes. Their packing service was excellent. Their hourly fee was a little more than the other local movers I contacted; they are worth it because you can trust them. They respond promptly (via txt, email and cell). They don't give a low base fee and then nickel and dime you with added charges like packing tape! read more

I had to move locally from one house to another, about 5 minutes apart. I called a few local movers, but no one returned my call. I reached out to Yelp in desperation, and Chris called me within an hour. On a Sunday! He made me feel comfortable with every step of the process. You pay for good service, and this company is worth every penny. The moving crew were a delight. Maurice and his team were a lot of fun, and it was the fastest move I have ever done. I highly recommend this company and am happy to vouch for their great service. read more

4.8 of 5 stars! Really great move with only the slightest of criticism. Only negative? Arrived at 10:20am for a 8am to 9:30am scheduled start. Everything else? Perfect. Really loved the price transparency around the hourly rate. Chris was good for scheduling. I had a small move but the two guys moved quick, were very respectful of my stuff and the apartment building, and we're just really sweet young men. We had some laughs and they did a good job. Really pleased. Won't even look around when it's time to move again in a few months. Thanks guys! read more

Great moving experience, Christopher was always very responsive and stayed in touch up to the move date. His crew was very personable and professional. They made the move seamless and stress-free. I would definitely use them again and would not hesitate to recommend them to anyone that needed to move in the future. read more

Do not use this company. I was quoted $300 an hour for four men and a moving truck . I sent pictures of the massive amounts of belongings I had so they would have an idea of how much wrapping packing and moving they would have to do and sent pictures of my very old steep stairs . With one dresser I was told they would need to lower it down from the porch . Fine . They came very late due to a personal problem. Fine . It took them 8 hours to pack and load my things . Fine . One guy had to leave early , so now there is 3 . Fine . They have to come back a second day , and I needed to drop another $800 for a "new" contract for day two . Fine . Right ? What can I do ? I should have been worried having paid in full before the job was done . On day two , I am at work and allowed the moving guys to come and go as they needed from both houses . I get a call about where some things need to go in the new house , when I am told that they left my only dresser to my 8 piece bedroom set behind , and would NOT be going back to get it . The OWNER Chris , told me that I should have told them that they would need ropes and a blanket to lower the dresser over the balcony . This is day two and they should have thought to bring the tools they needed to move my furniture. Then the owner accused me of agreeing to wanting to leave my dresser behind and buy a new one . I went to the old house , because I was so upset , and they also did not move any objects from my kitchen , so at 65 years old I am now moving my microwave and boxes out to my car . The owner said " this is why we need a final walkthrough ". And I asked " why wasn't I offer one ". And he said that I was offered one and refused . I had been talking to employees and the owner all day and no one offer a walkthrough. I now have to HIRE a second moving company to finish the job after paying full price for a move that was not finished !!! The new company will go and get my dresser today . The OWNER also accused me of not packing my things well enough , and that took extra time . He accused me of saying I wanted to leave my dresser behind . He accused me of not having the insight to tell his employees to bring a rope and a blanket for the second day that they were at my house . He said I should have known better . I asked for a refund and he said " never going to happen " do not use this company!! read more

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Timely response to my inquiry and able to schedule my move at the last minute. Move went very smoothly and efficiently. Very happy with the service and will use them again when needed read more

We moved contents of our house into a local storage unit. We could not have been more pleased with the move. The team was on time, friendly, efficient and professional. They helped pack select items and were careful with moving everything. They worked great as a team. Would recommend Two brothers moving and hope you get our fantastic 4 movers read more

Wonderful company to work with. So professional, courteous and fast. Highly recommend them Winsted, CT read more

Great move. Great team. Got all my items in one piece. It was nice to have good conversation as well, especially when moving ; it can be depressing. Great group of men who really just are looking to get the job done. Chris you have an immaculate team! I also appreciate helping me get set up. That was a plus I cannot forget read more

I could not recommend this company to anyone who likes their furniture. Our items were moved without any protection even though the move came with free furniture pads (they were NOT used). Our dining table was placed flat against the bottom of the truck and was covered in deep gauges - completely ruined. Our mahogany bed was not padded either and the deep scratches and discolorations are too many to count. I'm not even mentioning the damage to additional items like nightstands and dressers. We even provided the movers with moving wrap for the furniture - none was used. Two of the movers were actually very careful and professional, but unfortunately, the third was so careless he managed to create all of this damage. If Dan shows up at your doorstep, cancel immediately, or you'll be stuck buying all new stuff. read more

I want to commend Chris for hiring the best guys in the world. From the start, they were friendly and efficient. They moved like lightening, yet managed to handle every item with care. There was absolutely no damage to be found. When they arrived at my new home, they handled a difficult move of furniture into a loft. The spiral staircase was the only route up, but none of the furniture could fit in the staircase. They worked together, found a solution and got the job done. I would hire these men again in a second. Smart, careful, hard-working and fun! read more

Interstate move - senior facility on both sides - lots of fragile items. Very smooth. Nothing was broken. Four professional, considerate movers. read more

Two brothers was great. I chose them because of their positive yelp reviews. I called other moving companies and got a song and a dance about price. Chris owner gave me quote and it was a fair price. The movers were Bill and Tyreece, professional, friendly and very good at what they do. My husband and I are very happy with the move. read more

I should have known better when I read their responses to every single problem the customers had. Never see any regrets or sorry for the wrong doings or mishaps they might be a part of the problem. That in itself is a big red flag. But the "quote" seem reasonable so here I am. If you can handle mo-like kind of people then you might be ok. But if you are nice decent person then beware. I just paid whatever they wanted at the end because fighting with them felt like they can come to your home and do you harm. I don't bother to list of bait and switch quote, make up charges, unprofessional, unskilled, low IQ and confused movers, carelessness with your items and your floor, almost none existing packing materials.... because they will come up with all how it is my fault. good luck. read more

Good service, very professional movers and they take well care of your furniture and belongings. They were very friendly and easy to communicate with. They ensured that my furniture was well packed and taped prior to moving and also extremely careful around doorways. I know it seems like I'm too picky on minor details but trust me those are the very reasons why most people end up with damaged furniture when they use lower quality moving companies. Also, You can directly communicate with Chris at any time and he'll get back to you in a timely manner. My reason for 4 stars and that's just my opinion is because they're expensive. I've used movers that are cheaper, maybe not the same quality as Two Brothers Moving, but still cheaper. Maybe this has to do with the region and cost of living in this area. Overall I would still highly recommend them if you're willing to afford the price. read more

we had to cancel last minute as we are senior citizens and ran into a problem. They would not return our deposit. They told us that It would take 6 to 8 hours to move 3 rooms of furniture. The price increased after an original quote.... astronomical! We moved in three hours with a reputable company. read more

The owner Chris and his employees were great and because of them an interstate move went very smooth. Chris is very prompt and responsive when it comes to the communication and I appreciated that the most. He was very clear in explaining how his service works and when I got the contract there were no surprises. On the day of the move the movers were friendly, courteous, and most importantly they handled my belongings with kid gloves. That was my main concern and nothing was damaged beyond normal nicks that occurs when transporting items such as a book shelf. Lastly, when it came time for me to pay there weren't any surprises. Overall, I was extremely satisfied and would recommend this company as they gave me the peace of mind that I needed. read more

It's the second time we used Two Brothers Moving and both times they were a pleasure to work with. Chris the owner is very responsive and helpful, and every one of the guys doing to move have been very friendly and hardworking. Couldn't ask for a better moving company! read more

Two Brothers Moving is the most professional moving company I've ever hired -- and I've moved a lot! It all starts with Christopher (Manager) -- he helped guide me through the whole packing process. Very helpful! The team who moved me is fast, hardworking, friendly, and careful with my stuff. That was very important to me. No hidden costs. I highly recommend Two Brothers Moving!! read more