I trust the smart staff of Maplewood, Orange. I feel confident that my family members are well…read moretaken care of in their final glory years.

shower weekly! food terrible cold. Long wait time for response! . day shift was wonderful . night…read moretime not so wonderful. catheter with blood found in my bathroom .p t staff was great .

Five star facility that cared for my loved one when our family couldn't any longer…read more My loved one was here for both short and long term and both times received great care and dignity. My loved one established good relationships with the staff and for that i'll be forever grateful. Beautiful facility, helpful staff and great care! Thank you Whitney!

Honestly Im still using them, but the communication and training is an issue. I think the care…read moregivers need to be taught a few things about cleaning, elder respect and psychology of patients with dementia and how to coax them to do things they need to do, like bathing, changing their clothes regularly and other personal hygiene stuff. Also the caretakers need to clean the areas most used by the patient more than once a week, especially bathrooms. I was told when i hired them that i didn't need a cleaning company or a pet care person any more , so I let them go . The girl also had a car for transportation which is no longer the case and its a big issue for an elder to be stuck with no freedom especially since we took away his car and license for safety concerns. I was also told that she would water plants . This all seemed a reasonable expectation for $10000 a month plus $70 dollars each week for food. Its expensive as hell. Now the story changes as the employer and employees change ,and it becomes an effort to get the proper care. Experience is lacking and training is really needed, so is consistency. I wont say they are terrible, because there are really horrible companies out there that are just taking advantage of people and throwing anyone in there, but when i hire someone to care for my parent, i don't expect my parent for whom I have POA to be calling the shots and telling the person what to do and what not to do especially when they are not the one who signed the contract. I just want my parent cared for and protected and living in a clean safe environment which requires an individual to walk around the home and make sure its safe and clean and healthy . I expect fresh air to be let in and being a fall risk, for the parent not to be left alone outdoors. It concerns me that the health of the care takers also seems to get worse and worse and weight gain is obvious and to see them sitting more often than my elder parent is an issue especially when the elder parent needs to be motivated to move and stay limber when over 90. This is not a job for everyone, mentally it takes a toll so the health stuff is understandable, but I'm paying a fortune for this service! One other note: I had spoken with the company about finding a more appropriate match for my parent and they didn't even discuss it with my parent which caused my parent to freak out and verbally go off on me when told with no notice they were removing the help he so loved from his home and replacing them, even though my parent complained about them constantly. My parent told them that day to get lost, fire her and ill hire her myself. Come to think of it my parent complains about me every day too. Maybe I should be fired. Oh wait I cant be I'm stuck with this responsibility whether i want it or not. Its not easy!

I arrived for a shift this morning to find another girl there to cover for me. There was a lot of…read moreconfusion because I didn't know why someone would be there to cover me when I hadn't called out. Called the company and spoke to M. M says she has it listed that I quit my job on Friday, but I never did. Calling Friday to unfortunately have to request to cancel a shift due to emergency unforeseen circumstances with my childcare, I would have expected to have a little more understanding during a global pandemic with school being out- but I didn't get that. I did inquire about any options I would have available regarding unemployment goes, but never physically or verbally quit. Ended up speaking to K in HR, and told him what had happened and that they said I quit when I didn't. He was of no help. He said it stands where it stands right now and that's it. An inquiry about unemployment options and having to cancel one case wasn't a full on voluntary invitation to terminate me and then say that I quit my job. They did what they did because they were upset that I had to cancel last minute. That was a very unprofessional move on their end , not to mention a direct reflection of how their company works . Also, they operate poorly. Every person I have cared for complains about the lack of relationships they have with caregivers because there are so many in and out. The say they give you bonuses and gas money for picking up cases last minute but I have yet to see any on my paystubs and I had been working there for about 6 months. I would not recommend visiting angels for care, nor would I recommend visiting angels for employment. The pay is low, survivable at the most, especially the nearly triple the rate they charge an hour, compared to what we are actually paid. They are greedy. You don't get to build solid caregiver/client relationships because you're always being jumped around. The staff has a few rude ones working there and I expected more especially during a pandemic. Stay away. They did something very wrong and unprofessional. Please look around, read reviews and hire private care. This place is terrible. Again, go elsewhere. Ps. Thank you for admitting you terminated me. Totally goes against what you as well as HR said to me on Monday about "quitting and requesting to be removed from my shifts..." after all, that is what your notes said, right? I have to screen shot that and save it... you slip up is very much appreciated.

We recently had the opportunity to tour Whitney Center. Many of our friends live there and we have…read morevisited them but never toured. The apartments were spacious and had modern appliances, storage, and neutral colors. The common areas we saw on our tour included a dining area, library, lunchroom, store, pool, gym and pub. It was cold when we toured but we could see walking trails and were told about gardening areas. We have looked at other communities and none so far have had the range of events and activities that Whitney Center did. They did a great job answering our questions. After our tour we met up with our friends for dinner.

My parents chose this place. My sister and I hate it. It's a joke. The restaurant is horrible. The…read morefood is subpar and the service is awful. We went to see the social worker once. Her office is an empty apartment which is lost revenue. Completely ridiculous. The social worker herself is inept and utterly useless. The people who work there seem to be passing through and don't seem to care about the residents. They know they have a cushy gig. I saw one of them laughing at my dad behind his back. I would avoid this place at all costs. It's a rip off

This agency (A&B Agency) has two Amazing Caregiver…read more... Fatoumata Binta Sidibe, and Soumah NaNa the care that they gave my mom who was diagnosed with dementia, has given her the best care any caregiver can give someone. We are so very thankful so very grateful for this agency who supplied us with these 2 sisters. They are amazing. They care not only for her. But the family they give her the most upscale care more. So than her own children, I must say.

My mother has been under A&B since they were a privately owned, through the median owner and now to…read moreModivCare. All I can say is that in its first iteration, the people cared, through the second when they cared less, to the big corp buy out and it caring not at all. Throughout the holidays my mother had no care, and she is priority customer. Do not use this agency! They are horrible. We have tried to talk to someone but the schedulers (the fulltime person is completely inept) but they do not respond (maybe on vacation?). Never use this company if you care about your family member. I am going to call the state because these people should not be receiving funds from them. The CEO makes 2 million a year, but they can't afford to pay the real workers what they deserve (which is way more than minimum wage for what they do). It is completely cruel as to how this company "takes care of" its clients. DO NOT USE MODIVCARE!!!!!!!

This facility is visually attractive, inside and out, and there are a few employees who are quite…read morepleasant and helpful, but they constitute a small portion of the team. This is where the positives end. Like many businesses around the nation, they have serious problems hiring and retaining decent employees. Senior level management is often called upon to serve meals! The food they serve is often barely edible, and, despite some residents wanting something else, dinner hour is often forcibly ended by the wait staff at 6PM because they want to go home, and the sooner things are cleaned up the sooner they can leave. They simply throw out any remaining unserved food and empty the coffee urns, without regard for the residents. Some residents arrive for dinner around 4:30PM because they know that the entree featured in the distributed menus, often runs out quickly, forcing those who arrive a little later (like 5:15) to be relegated to a cold sandwich. The activities are poor. The exercise class consists of a video that they play in a large room, that was filmed sometime in the 1960's or 70's; no in-person exercise class. They offer transportation for the residents to local stops such as supermarkets, but only for those who can get on and off the van unassisted. The vast majority of the residents at this facility are over 80 years old (many over 90), and most use assistive devices such as walkers. They may need another person to assist them getting on and off the van - but this is not permitted. This is an inappropriate and discriminatory activity that is quite insulting and depressing for the residents. Conversation with leadership typically results in politically correct lip service, with no meaningful action. If you need an assisted living facility in the Hamden, CT area, you would be well advised to look elsewhere.

I came here as a respite. My family hadn't known that the age group was the late 80s to 90s. Mostly…read moreresidents with walkers and "homebound". Frequent ambulance services due to the age of the population. The food service runs out of food presented on the menu. By dinner time the kitchen is sometimes out of the meal you wanted and the desserts are substituted by dinner. There are no special diets because all food is frozen. The soup comes from a famous chain but has high salt content. There are daily calendars posted for the day's events that are often canceled or moved to another day. The staff is wonderful, hard-working, and friendly. Atria does the best it can. Corporate needs to read these reviews and take action.

Starz rehabilitation center is one of the best places you could ever go to the people are beautiful…read morevery nice they help you they care about you 9525 Queens Blvd. I've been going there for the past three months I'm looking forward to going back again but they said people with Medicaid and Medicare have to wait two months and then go back again they said that's the procedure it's really hard because I need my physical therapy but I recommend that place they're really nice people

This is my second time being treated at Northwell Health STARS and I wouldn't have it any other…read moreway. The therapists there really help you strengthen your body and heal. While they assist you in stretching and therapeutic massage, they also give you the exercise tools and tips you need in order to maintain a pain-free life everyday at home and in the workplace. The therapists and assistants are really dedicated to each of their patients as I can see while I'm there being treated. Everyone is so friendly and outgoing, they all make you feel right at home and relaxed. I highly recommend coming here to be treated, you will find yourself in a great deal of relief mentally and physically.