If your loved one is mobile it's fine. But after Covid, they couldn't keep help and most are not…read more trained CNA's. Once my mom started falling she was neglected and overmedicated. And no one ever suggested she needed long-term care, I was instructed to get a state aide which didn't help. Several of my moms belongings were missing and the laundry was in hamper for a week ! I was so disappointed how downhill they went. I couldn't get my mom out of there fast enough.

If you are a vendor and are contemplating selling your goods or services to Lou Bower at Seacrest…read moreRetirement Center---beware. He touts himself as a CPA on his LinkedIn page, but our company has invoices that are now over 200 days old. Lou Bower took out a premium position advertising spot in our clients local performing arts venue's program books and has nothing but disrespect for our company as well as the local performing arts venues. Our A/R dept. put him into collections and his exact words to our collection agency were " both your company and your client can go to Jesus Christ." You may want to get a credit card in advance or do only C.O.D. with Lou Bower at Seacrest Retirement Center. If you are considering Seacrest Retirement Center for yourself or a loved one, one can only wonder how good of care you or your loved one will receive if they are unable to pay their own bills. You may want to consider vetting Lou Bower personally before making your decision.

We hired Masionicare at Home to look after my mother during her hospice care time at home. After…read morenine weeks, I can only say their service has declined markedly since we hired them in 2016 to look after our father in similar circumstances. Our biggest gripes are the awful scheduling services, and the very gruff, uncaring women who answer their phones. 90% of my phone calls to the central number leave me feeling the person answering the phone resents being bothered with my questions. Although the individual aides and nurses, have been good, our problem is the complete lack of any consistency in scheduling. Numerous times during these 2+ months, aide visits have been changed on the day of arrival minute. We never receive any advance information about nursing visits except for the planned days of visits. No expected windows of time for their visits are ever offered. We have complained about this for six weeks in a row, and the receptionists who answered the phones simply could not care less. The case manager nurse who took over for my mom several weeks ago has never been back. And with all the nurses, it is extremely burdensome when they never tell us an expected time of arrival, so we have to wait throughout the day wondering whether they will come at 9:00 am or 2:00 pm. It makes it impossible to leave home on these days to run errands, take a care-taking break, or anything. It is an unneeded stress placed on family that could be solved with simple professionalism of informing us of a time window for arrival. I agree with a few other reviewers here that while the care itself is not bad, the awful lack of communication is a problem that Masonicare neither cares about nor seems interested in solving. They seem clueless on what family caretakers are going through.

I was referred for PT/OT upon my discharge from the hospital. Six weeks later, they still have not…read moreset up my home care. I have called countless times and for the most part I never even get a return call. I have had home care many times and have never experienced anything like this with any home care company. This is inexcusable, unacceptable,and frankly UNSAFE.

Honestly Im still using them, but the communication and training is an issue. I think the care…read moregivers need to be taught a few things about cleaning, elder respect and psychology of patients with dementia and how to coax them to do things they need to do, like bathing, changing their clothes regularly and other personal hygiene stuff. Also the caretakers need to clean the areas most used by the patient more than once a week, especially bathrooms. I was told when i hired them that i didn't need a cleaning company or a pet care person any more , so I let them go . The girl also had a car for transportation which is no longer the case and its a big issue for an elder to be stuck with no freedom especially since we took away his car and license for safety concerns. I was also told that she would water plants . This all seemed a reasonable expectation for $10000 a month plus $70 dollars each week for food. Its expensive as hell. Now the story changes as the employer and employees change ,and it becomes an effort to get the proper care. Experience is lacking and training is really needed, so is consistency. I wont say they are terrible, because there are really horrible companies out there that are just taking advantage of people and throwing anyone in there, but when i hire someone to care for my parent, i don't expect my parent for whom I have POA to be calling the shots and telling the person what to do and what not to do especially when they are not the one who signed the contract. I just want my parent cared for and protected and living in a clean safe environment which requires an individual to walk around the home and make sure its safe and clean and healthy . I expect fresh air to be let in and being a fall risk, for the parent not to be left alone outdoors. It concerns me that the health of the care takers also seems to get worse and worse and weight gain is obvious and to see them sitting more often than my elder parent is an issue especially when the elder parent needs to be motivated to move and stay limber when over 90. This is not a job for everyone, mentally it takes a toll so the health stuff is understandable, but I'm paying a fortune for this service! One other note: I had spoken with the company about finding a more appropriate match for my parent and they didn't even discuss it with my parent which caused my parent to freak out and verbally go off on me when told with no notice they were removing the help he so loved from his home and replacing them, even though my parent complained about them constantly. My parent told them that day to get lost, fire her and ill hire her myself. Come to think of it my parent complains about me every day too. Maybe I should be fired. Oh wait I cant be I'm stuck with this responsibility whether i want it or not. Its not easy!

I arrived for a shift this morning to find another girl there to cover for me. There was a lot of…read moreconfusion because I didn't know why someone would be there to cover me when I hadn't called out. Called the company and spoke to M. M says she has it listed that I quit my job on Friday, but I never did. Calling Friday to unfortunately have to request to cancel a shift due to emergency unforeseen circumstances with my childcare, I would have expected to have a little more understanding during a global pandemic with school being out- but I didn't get that. I did inquire about any options I would have available regarding unemployment goes, but never physically or verbally quit. Ended up speaking to K in HR, and told him what had happened and that they said I quit when I didn't. He was of no help. He said it stands where it stands right now and that's it. An inquiry about unemployment options and having to cancel one case wasn't a full on voluntary invitation to terminate me and then say that I quit my job. They did what they did because they were upset that I had to cancel last minute. That was a very unprofessional move on their end , not to mention a direct reflection of how their company works . Also, they operate poorly. Every person I have cared for complains about the lack of relationships they have with caregivers because there are so many in and out. The say they give you bonuses and gas money for picking up cases last minute but I have yet to see any on my paystubs and I had been working there for about 6 months. I would not recommend visiting angels for care, nor would I recommend visiting angels for employment. The pay is low, survivable at the most, especially the nearly triple the rate they charge an hour, compared to what we are actually paid. They are greedy. You don't get to build solid caregiver/client relationships because you're always being jumped around. The staff has a few rude ones working there and I expected more especially during a pandemic. Stay away. They did something very wrong and unprofessional. Please look around, read reviews and hire private care. This place is terrible. Again, go elsewhere. Ps. Thank you for admitting you terminated me. Totally goes against what you as well as HR said to me on Monday about "quitting and requesting to be removed from my shifts..." after all, that is what your notes said, right? I have to screen shot that and save it... you slip up is very much appreciated.

Amazing company!!!!!!! In the most difficult of times they helped us navigate through to get help…read morefor our elderly parent. This company is the best kept secret ....... when you are looking for help and nowhere else to turn this is the place to call!!!!!!!!! Tiffany is outstanding , understands and compassionate. We would highly recommend her to everyone!!!!!!!!!

Excellent, excellent advice. I wish I had found Tiffany's company last year. She would have saved…read moreme from the months of the run around trying to deal with Medicare, nursing home social workers, assessment interviews, rescheduling assessment interviews,etc. She also referred me to an excellent person to have a stairlift installed for my mom. I thank Bridge A Way for helping me and my family. My mom now has a discharge date after everything was put in place with Tiffany's help. My mom will be home in 2 weeks. Thanks again

their phone system is terrible and cannot get through to them. they do not answer the messages i've…read moreleft and i feel like they are intentionally avoiding me.

Joanne is the rudest unorganized manager I've ever worked with. She has no knowledge about work…read moreethics or how to handle conflict. She's never wrong it's always the employee. I worked here and I enjoyed the job. I just didn't like the way Joanne spoke to me in certain situations. They state that this company is a living assistant company....it's not! Stay clear of this place as they have no one but Joanne to answer your questions...no HR no payroll just Joanne and she doesn't like to be wrong!

From the owner: Lifeline Nursing was founded in 1990. For over 25 years, we have consistently provided quality…read moreservices to all our clients. We match our employees experience, skill, and personality to our clients needs. By matching skills, and personalities, we achieve a successful client - caregiver relationship

Spoke with Leo the owner on two occasions, He gave me excellent advice to deal with Medicare. He…read morewent our of his way to guide me through the Medicare maze. I finally realized that I should just order the hospital bed through Leo. He earned my business thru his personal service. Merrick is the place to buy your medical products !!!! Leo is the best !!!!

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

My mother received adequate care through constellation. However following her death I had a…read morehorrible experience with someone in the office named Tara. She repeatedly reminded me of my mother's death while providing no information and laughed at me over the phone. She made a painful experience that much worse. If you're connected to her, ask for someone else and save yourself some heartache.

It is sinful that an agency such as Constellation is allowed to run, even during these difficult…read moretimes in the health care field. The unprofessionalism and negligence of the so-called administration is unacceptable. Undoubtedly our mother is just another number to this agency, but Constellation can at least pretend that they have it all together!