I contacted the store to ask: a) hours of operation, b) and if they had samples of Carpet, LVP &…read moreLVT the customer could have or borrow. I was told the hours and yes on samples and if they didn't have customer samples, I could borrow the store sample as long as I returned them. I asked the lady what exit I needed off I85 (to go to the Norcross store and she told me. My wife and I proceeded to drive 25+/- miles (about an hour drive) to the store, to Find a Sign on the Front Door that stated: If Locked, come to Back Door, when we arrived at the back door, another sign said if Locked, call 678-471-5501 which I did. A lady answered as she was driving back from Florida and informed me that was a warehouse, not a place for customers to visit. Be careful, don't waste your time driving miles and miles and spending hours in Atlanta traffic to attempt to buy Carpet, LVT & LVP from a company that advertises multiple locations but has only one location. There are way toooooooooooooooooo many flooring companies in metro Atlanta for this crap. Finding a carpet company in Atlanta is as easy as finding a Waffle House, except Waffle House is open to customers and not employees are rude on the phone.

we had an insurance claim due to failed HVAC, they were sent by our insurance company; we upgraded…read moreall the flooring and had them replace our carpet (bedrooms, loft, playroom, and steps), upgraded our padding, which they installed a lower grade than what we paid for; LVP was not installed correctly- no prep done so there are several areas that are uneven. AND they were rude. would NEVER choose this company to install anything.

Office Staff very attentive , efficient. Answered all of my questions in a very short period of timeread more

Bailey and her team at State Farm are so kind and helpful. When we called wanting to reduce our…read morepayment she had us do a virtual review online with her. She took us step by step through our deductions and what might be best to change to help us lower our payments. She also thoroughly explained what each policy covered and how it would serve us if we ever got into an accident. HIGHLY RECOMMEND!

Not only were they able to get me a great savings over my last insurance company but when I had a…read moreclaim, Mallory went above and beyond to make sure that everything was taken care of perfectly! Thank you so much to everyone on the team.

Chrissy and her team are great!!! Very helpful and outgoing! Highly recommend!…read more Tim Griffith

Jeanne White has been my State Farm Agent for over 30 years…read more If you are looking for an honest, hardworking advocate who is truly concerned in helping look out for your best interests in Car, Home, and Life Insurance; Look no further. Jeanne is the real deal. Over the years she has helped me and my family navigate various insurance claim "disasters", and made sure to lessen their long-term impact on my life and finances. She will be my Agent until the day I die, or she retires, whichever comes first.

Lucelie Peralta was an excellent resource and super helpful in navigating an auto insurance claim…read more she went above and beyond. Jeanne White and her staff have the best customer service. I would highly recommend.

Had recent pleasure to work with Maria Tello from Rosa's agency- She is professional, experienced…read moreand a very kind person. This office has provided stellar service to me for many years. I recommend.

I am posting this negative online review of State Farm Insurance for a property damage claim that…read morewas GROSSLY MISHANDLED by State Farm. I believe the public should know about my experience with State Farm, its claim's department, claim's adjusters, agent, and remediation company. I am cautioning the public about doing business with State Farm. My mother's State Farm Agent is the located at 4330 S. Lee Street, Suite 300B, Buford, GA 30518. My mother recently experienced a water damage loss at her home and her insurer, State Farm, was contacted to take action as water had soaked most of the indoor carpeting. My mother is 97 years old, home bound, and long-time State Farm customer. She had to walk on wet carpeting for days and was exposed to putrid odors and potential exposure to mold. It is important to point out that this is only the 2nd claim made by her after having made premium payments to State Farm for 31 years! I believe the public needs to know how poorly State Farm handled the claim: That State Farm delayed in returning my many phone calls over several days at the outset of reporting the loss. That State Farm kept passing me around to different departments and agents, apparently unable to handle or process the loss. That State Farm's own remediation company failed to return its calls to take action at my mother's house. This is a remediation company selected by State Farm to act on its behalf for its customers. That the initial State Farm adjuster had an extremely bad attitude, and in fact, HUNG UP THE PHONE ON ME, which is an outrageous display of lack of customer service and moreover, disrespectful conduct exhibited by a State Farm employee. The assignment of a new adjuster unreasonably delayed State Farm's processing the claim and taking action. That State Farm failed to provide my contact phone number to their remediation company, which delayed remediation services by several days (I had provided a specific cell phone number to the State Farm agent and to the claims office). Evidently, State Farm and/or the State Farm Agent failed to forward the correct contact number to the remediation company. Another blunder by State Farm. That State Farm's failure to dispatch the remediation company in a timely manner caused further damages to my mother's property and potentially harmed her health. That the remediation company billed an exorbitant fee for emergency services when, in fact, I had requested remediation services through State Farm several days prior, to no avail. State Farm failed to act promptly. Another blunder by State Farm and erroneous over-billing by the remediation company (the fee was ultimately removed after I complained, without any help being offered by State Farm to assist). Last but not least, State Farm incorrectly (or intentionally) posted the reported claim in their computer system several days after I had contacted the State Farm agent regarding the loss and the urgency to dispatch a remediation company. I am of the opinion that this act was intentional so that State Farm could "cover its tracks" in failing to act promptly on the earlier date the claim was reported by me to the State Farm agent.

I was never told or reviewed by agent of siginificant policy changes upon my home owners policy…read morerenewal and have been left in a situation with a much higher deductible and much less coverage for my home. I would not recommend Farmers Insurance to anyone looking for home and auto insurance. i have been a customer of Farmers for over 8 years for home and auto and had one claim filed and they have failed to worked with me to get it resolved. I would not recommend Farmers or this agent to anyone.

It was amazing service, hopeful, and kind would definitely go back really helped me. I love it. You…read moreshould definitely.

Great company. Sherri in the Braselton office was lovely to…read morespeak with. She handed off my info to Cherea and Brian in the Atlanta office who helped me with a same day Auto quote late on a Friday. I went ahead and purchased for a year as their quote was better than anything I could get shopping around on my own. Great service and a lovely staff.

I was in the property casualty insurance business so i am very familiar with insurance agents who…read moresell this type of business. I was very unhappy with the agency i had so i contacted Harmony Insurance who also represented the insurance company i have my auto,HO and Umb policies with. Fortunately, i connected with Jonathan Milford, an owner of Harmony Insurance. He spent more time than i expected thoroughly reviewing my policies and recommending several changes which we implemented during the transfer of my business to his agency. I am very impressed by his knowledge of the business. Moreover, since moving my policies I have found his office staff to be excellent in their servicing of my policies and in their customer service attitude toward me as an account in their agency. I highly recommend this agency for personal lines policyholders looking for quality representation. .

Aaron is such a great agent. He has helped me with all of my insurance needs and will continue to…read moredo so. He has definitely earned my business for life. I was with two larger companies before I signed on with Aaron. He goes the extra mile, and even calls just to check in and see how things are going. Highly recommend!

From the owner: Alfa Insurance can provide Auto, Home, Life, and Commercial Insurance for customers. We will work…read moreto provide your family with the protection you need and the protection you deserve.

Jennifer is AMAZING! So helpful and always so nice!! 10/10 recommend. She tries everything she can…read moreto get me the best rates and deals!

We have recently received excellent service on our roof replacement from this State Farm agent. The…read moreentire process was completed in a timely manner and fantastic interactions . Highly recommended! L. Seybold in Braselton