Impressive! The food is of excellent quality and the service was excellent as well. Love that the menu accommodates vegetarians (not sure about vegans). The only complaint is that the beer list is a bit paltry. The menu deserves a few more selections. We'll be back though! A fun night out. read more

The Lucy Juicy is such a good burger!! And the sweet potato fries. I live in Texas but want to come back to Canada to get these burgers soon! read more

Do you like a good burger? Tired of the same-old burger joints? Give this place a try. Beef, Veggie, Turkey and Portobello mushroom burgers give you lots of options. read more

Great selection of toppings and flavours. Definitely the best burger joint I've been to so far.

Awesome place! Has the best selection of burgers around all at the same price as any other restaurant. Never had a single problem there, great staff, great food, great price! read more

I ate there with my family today and the food was really tasty. So many burger choices it was very difficult to choose just one. Service was excellent (Harley and her coworkers) and loved the decor. Wish they had one of these in the States. read more

This place was Great! good variety on the menu, the food was hot and tasty wait staff was friendly and quick. The place was very busy, but it didn't take us long to get a seat. I would recommend to other to check it out read more

I've been here multiple times and never felt so unappreciated in my life coming here. We haven't gotten served after 40 minutes of being inside of the restaurant WHEN THERE WERE ONLY 2 TABLES THAT WERE OCCUPIED and when we did, after waiting 20 minutes for no food we almost left but felt like we were more considerate of their time and work than they had for our business. I think it's in appropriate that there are only two servers, the server in the red hair and the blonde server that seemed new (no offence) only had time to really talk to either the owners or an ex employee. I have never been so disappointed. This is even my first review and the fact that i have to put in the time to do this is unbelievable. IM STILL IN THE RESTAURANT EVEN read more

Awsome place, even better food. The only problem I had with it that keeps me from giving them 5 stars is because the service wasn't great. At first they were quick with everything, seating us, refills, taking the order. The server was also very friendly. The food came out quick but when we were finished and wanted to order desert it took 45 mins and we had to call a different server to ask for our server. It then took another 20 mins to make two milkshakes she apologized and explained she thought someone else was making them. I found that a bit unprofessional. There was no apologies for the 45 min wait for service we did notice there was only two servers and a supervisor and it was a packed place. We asked her are you usually this busy on a Monday night. She said no but still no apologies all she explained was cups went out the day before. read more

Arrived at the works with my bike. Tried to lock it on their patio which was unused and unfurnished as it was getting cold. Staff came out and refused to let me place my bike on the patio even though I insisted I was eating immediately. Downtown St. Catharines is not a safe place for people - let alone bikes - and I feel that a simple common sense approach to this situation would have concluded that the patio was a reasonable place for a bike. Instead the staff refused to give basic consideration. Opted not to go and won't be back. read more

I came by a few days after opening, so I'm hoping it was just growing pains... but they were incredibly slow, and somehow despite it taking forever, my burger was charred, despite me asking for medium rare! The options and choices are kind of insane, so that's why I'm willing to give them another chance, but the $20 price tag on the slow charred burger I did get? Not worth it. Three strikes and you're out, in my opinion, though. read more

Came here for the first time yesterday after hearing so much about it. The options are endless of different kinds of burgers, I wanted to try them all. I figured since it was my first time here I should start with something simple, so I got the B.A.B burger, which was delicious, but extremely messy and difficult to eat. Fries were average. I'd go back again and try something new and definitely go for a different side. read more

Excellent burgers. We happened upon this place on buy one get one free night. Their menu option were crazy large. I had the whiskey bbq burger and chips. The chips had a bit of a kick to them. My husband had a ho-hum (boring) burger and putine (a native Canadian dish of fries, cheese, and gravy). He cleaned his plate so it must have been good. Our server was nice and efficient. Everything was piping hot so I didn't mind the bit of a wait for the food. Nice atmosphere. It was after 6p so we parked on the street for free. I'd go back, for sure. read more

Have been more than once. The smell from the kitchen is probably the biggest turn off; burger joints are greasy but the whole place smells like burnt grease which just leads me to wonder about the cleanliness of the kitchen. Something else to be mindful of if you part take here, everything is an up sell. The burgers themselves are highly overpriced but ultimately come with the bare minimum and if you want to get an actual unique burger experience expect to pay for additions. All in all the meal price is comparable to a full mid range sit down restaurant not a burger. read more

I was very disappointed when we came here the other night. Based on all the reviews and pictures I was expecting a great burger! Unfortunately what we got was super slow service even though there was only about 4 or so tables filled and a super super overcooked burger that was almost in edible. The fries had potential of being good but they were like warm at best. Needless to say when we come back to Niagara Falls we will not be coming back. Overpriced subpar food! read more

The juicy lucy burger is amazing , you have to try one of their milkshakes that come in large measuring cups !

Went here last night before a concert. Ordered a Juicy Lucy but had to settle for a plain burger because they had no mozzarella. Then we were informed they ran out of fries........so my son didn't eat because he wanted poutine. If they know they are out of fries they should notify you before you order because who eats burgers without fries! Had friends not ordered drinks we would have left and went to Hambrgr where I am sure they had fries. And cheese. Will not go back. read more

Enjoyed having the Greek goddess burger, Your choice of bun, meat and drinks. Offers from beef, chicken, elk of vegetarian. Can be a little expensive but worth it read more

Straight forward good burger. Nevertheless first thing walking in this place is the chain character. Very bad and loud music, beside the comparable long waiting time was not helpful either. Sorry, there are better places to go ... read more

The Elk Burger was good but definitely not cooked properly as in less than an hour I was very sick. Slow service and the management didn't seem to care when I told them the issue with the Elk on a beach burger. I would recommend this place just stick with a normal beef burger! read more

Not a bad burger spot. Lots of gluten free options for those who care. Really nothing spectacular about it though. Didn't seem overly fresh. Bacon-obsessed (at least at the time we went there), everything was about bacon. If you sit at the wrong table at the wrong time of the day, you're gonna get sun directly in your eyes. Maybe they should invest in blinds? Overall a solid spot though. read more

WHAAAAATTTT!!!!!! This place was awesome. All the food was delicious, but I could definitely spend an entire meal eating only the spicy potato chips. If I ever am ever in the area again I will most certainly return. read more

Very nice atmosphere, good music, good food, lots of options to choose from, the staff were very helpful, my friend had a item missing from her order but was cheerfully fixed at no charge. Food was cooked well, portion size was well worth what I paid for. read more

They have phenomenal burgers when cooked properly. I've been there about 5 times to date, and 3 of 5 times the burgers were perfect. Tonnes of selection, large portions, great sides and priced pretty well. Probably the best burgers I've had in my life. Must try! read more

My wife and I ate here on our vacation. The staff was very friendly and very helpful. I highly recommend eating here if you have an allergy. They seem to know what they are doing on that end of things (as we were safe to eat here as my wife has an allergy to nuts). My wife got the poutine and the veggie burger. She said their veggie burger was so much different then what we have here in the united states. Also I (a meat eater) ate it and was quite surprised how close it was to a real hamburger tasting burger. Also getting the fries with goat cheese and gravy was amazing (poutine). Anyway, the prices were great and the food was incredible. They even have a waffle bun that you can get fried chicken patty with bacon and syrup in the middle (so yummy!!). Also they serve some drinks in measuring cups which is funny. You'll see! A must go to for great burger. Very fresh and quite simply this food was the best! read more

Ive been here a few times and was happy with the meal and atmosphere each time. the burgers are a decent size and the waiting staff was always friendly and right there when you need them. I will definitely return. read more

We had just left the Niagara Grape & Wine Festival at Montebello Park last Sunday & we were looking for a restaurant to just sit down & have a nice casual meal. Remember, it was Sunday in St Catharines and some places are closed. Thanks to Yelp, we found this open restaurant. It is a casual but nice chain type tavern/restaurant specializing in burgers (beef, chicken, turkey, vegetarian types) and other type tavern sandwiches and entrees. The help was on the young side (Brock University Students?) but very polite and gave excellent service. There were some families at larger tables during our visit which to me, is a good sign. There is full liquor license, but no bar,--- beer wine & spirits/cocktails are served at your table. There is no patio but there were outside tables on the sidewalks for fresco dining. Our sever did a great job and was very attentive in a friendly manner. It was the dinner hour and the restaurant was very busy but our meal arrived timely as ordered and it was very good. I watched the manager for a bit as we ate and could tell how well she worked her staff and how everyone worked well together during a busy dinner hour. Finally, another waitress took the time to WRITE DOWN directions back to our hotel so we wouldn't get lost. THANKS! If looking for place to have a meal in downtown St Catharines this would be an excellent choice. read more

I've eaten at the original Works in Ottawa a couple of times and it was great. This one, not so much. My burger promised tomato and there was one sttle slice. Amateur wait staff and cooks. Haven't been back. read more

Wasn't impressed. service was slow, beer list needs to be bigger. burger was ok but iv had better from restaurants that are not known for their burgers. very expensive considering your basically paying for the toppings. Not worth it for a $15 burger. read more

Service was really bad. Restaurant closes at 10 but our waitress was cleaning the Pop machines and coffee machines for the night at 915. Waitress was slow, didn't offer dip options for our onion rings, was super attentive to my husband but ignored me completely. Bad move since it was my night to pay. Weren't offered any cutlery or side plates. Burger was a little small but had flavour. Salad had brown lettuce and no tomatoes although described as such in the menu. Very small salad - minuscule really but I guess that doesn't matter because we didn't eat it because I think it was fresh about 10 days ago. Manager was less than helpful re our complaints about the waitress and food and seem to want to be her employees best friend. Hope she still has a staff to manage at her next job because if this is the service and offerings this place has I'm sure it won't be open long. Have visited other locations in Burlington, Oakville and Toronto which were phenomenal. read more