Honestly I really don't like this hospital but it is literally a half a mile from my home so…read morewhenever I have a severe allergic reaction I just go because it's close. typically the staff are rude nasty and abrasive and talk shit behind patients happened to me 11/11/2016. However, this time I didn't have that experience but it doesn't change my perception of the hospital I believe that the hospital's culture reflects the staffs behavior and interactions with patients.

On 5/20/13 my Dad went into cardiac arrest and was brought here and remained in the ICU until…read moreyesterday, 6/11/13, when he was transferred to an acute care facility. I'm surprised by the low rating for this hospital but then again, I can only speak for the ICU. Every doctor and nurse (ok, almost every nurse) were amazing in their attentiveness in caring for my father. No request we had was too great. No questions were a bother. Everyone was extremely helpful and took the time to explain and go over everything that was happening, about to happen or might happen. I just want to shout-out the angels (aka: nurses) of the ICU, especially Jon, Olivia, Barbara and Sean. The ICU waiting room was definitely a second home for the three weeks of nearly daily visits that I made here. Patient Services is located inside the waiting room and they definitely put up with dozens of family members sitting around for hours with Dunkin' Donuts Box of Joe's and loud Polish voices talking and laughing at all hours. Patient Services hooked us up with playing cards, stress balls, blankets and allowed us to use a reclining chair in the room so we could take turns napping. Best of all, they put my family on a list for parking so that we wouldn't have to pay the daily fees. That made visiting a bit less stressful to maintain for three weeks of constant visitations. I wish I wasn't there at all and that I didn't meet all the amazing people that work here, but I did. And for that I can't give them anything short of 5 stars. (Kind of morbid to be reviewing the ICU on yelp, I realize that. No one ever ends up here by choice.)

I've had so many problems in this practice it caused stress, anxiety, and panic attacks due to…read moreinaccuracies, negligence, and inappropriate behavior from a most unprofessional person they call a Dr. If you are self-aware or know anything about your body and medicine, you will not be happy.

Great facility. Staff is friendly and professional. Dr Babbar is great. She is thorough,…read moreprofessional and caring. She spends a lot of time with you. You wont be rushed through. There is also plenty of parking.

So I needed to get to an ER bc I knew that Urgent Care wouldn't be able to provide the services I…read moreneeded so I of course did a little research before deciding where I'd go and although the reviews for Clara Maass weren't the greatest, the reviews for Mountainside were just as bad if not worse, so, since Clara was closer I gambled on going there. The check in process was the absolute WORST! Their computers were down, however, that wasn't the issue, the issue was how the front desk reception team handled it and that was absolutely terrible! Rude, impatient and condescending. Then when they finally came around to getting a bit of order back, they handed me the wrong ID back and said someone would call me back shortly ... SIGH! I was there for a severely sprained ankle and instead of saying someone would wheel me back in a wheelchair, they saw me limping, asked if I needed one, and let me decide on what needed to happen. Once I was in the back I must say that it was a complete 180. The Physician Assistant, Nurses, Radiologist, Support Staff ... everyone was AMAZING! And I felt well taken care of and left confident in my "diagnosis" and follow-up care orders. This is an absolutely torn review because of the first impression ... because let's be real, that's the lasting impression. So, given this, 3 stars is all I can give overall .... If the front does better they'll quickly get to 4-5 stars overall.

After a horrible experience in ER with nurses that needed to go to charm school, we had Annie…read morePatricia who moved us to a nice room. She brought my sister up for her cat scan and from there on our wait for results was minimal. She was so pleasant and happy about her job that it was contagious. A shout out to Geneva who set up the financials. Clara Maass should focus on demanding these attitudes.

This post is in reference to Dr. Virginia Lay…read more The one reason why I am giving 3 stars is because this doctor has helped to deliver my first baby with no serious complications. I do appreciate that the baby is now doing fine and growing well. However, now that the baby is born, the potential postpartum complications that may come up appear to be disregarded. Referrals for a breast bump, mental health services and/or any other requests are not being taken care of in a timely fashion. I scheduled an appointment about 1 week after delivery since my left breast was swollen and I was not sure if it was possible mastitis due to my left breast having clogged milk ducts. I was asked to go to a local hospital to get checked. Then, when I managed to see her directly at her office, the appointment was done quickly with what appeared to be no regard for my anxiety or concerns regarding my health. A referral for a possible counselor in reference to mental health appeared to be refused even though the nurse on duty did try to ask on my behalf. Whenever I called in December 2018, I was always placed on hold. As of early January 2019, I have decided to move on to another doctor and will have my medical records transferred since eventually I do intend on trying to have another child. The new ob/gyn was much better and showed sincere concern for my health, especially since my elevated blood pressure could be a sign of postpartum preeclampsia.

This office is disgusting in its lack of cleanliness, lack of transparency, and it's disrespectful…read moretreatment of its patients. When I arrived to The Belleville location for Riverside Medical Group, I was rudely told told to sit by the front desk staff, who were too occupied with gossiping to each other in the back than properly checking me in and gathering my information. After waiting for about an hour over my appointment time, in the waiting room where mask wearing was not enforced, I was called into a cold, dirty exam room. There were bits of exam paper on the floor and even dried blood at the foot of the exam table. If I had noticed this before I had already gowned for the examination I would have left. I was seen by the PA Elizabeth Keeter who could not seem less interested in what I had to say, did not ask or communicate at all with me what tests she was going to run, and during the examination just mechanically went through the motions, failing to tell me what she was doing before she did it. Once my visit was over, my medication was sent to a pharmacy an hour away, and when I called for them to fix it, TWICE they promised to but never did. As an added joy, the female secretaries will let the phone ring until it annoys them enough to pick up, then rudely answer as if they're doing you a favor. It took me about 10 minutes to get through each time. Additionally, the women at the front desk told me all my information would be on the patient portal, as they aggressively spoke over my questions at check-out. I logged on to the patient portal but could not find any information on what tests were run until the bill came and I was charged for testing I did not consent to. This unsanitary office with its ineffective staff is shameful. If you're looking for subpar healthcare and hours of frustration, this is the perfect place for you.

I needed to see an Orthopedist and this office have availability that met my needs and accepted my…read moreinsurance so I made the appointment. They have a decent sized parking lot and the exterior of the building is well kept. The lobby is very confusing though as the signage for which practitioners are on which floors is non existent and I was luckily able to ask an employee. Check in while quick was pretty terrible. The woman at the front appeared miserable and was complaining with another employee about all types of things. Wait time was decent and I was seen at my scheduled time which was nice. The nurse was professional and the Orthopedic Doctor was phenomenal! It's a shame though that he will be moving to a NYC office because I would for sure have seen him again. The checkout process was just as terrible as checkin as the same employee was there and didn't provide me with everything the doctor requested she do. Lastly, the interior of the building , including the lobby, hallways, offices and rooms can all use a deep cleaning or facelift with repainting of walls because it just doesn't seem clean clean. I'll be going elsewhere going forward and maybe following the Orthopedist to NYC.

The doctors are completely inaccessible. No one picks up the phone when you call and messages are…read morenever returned. I needed to speak with my doctor but that's not allowed. I had to schedule a phone appointment for nearly a month later even though it was urgent. Impossible to set up an appointment over the phone since they don't pick the phone up. I had to leave work early and physically go there to speak with someone at the front desk who are beyond unprofessional and rude. Additionally, when you do have an appointment, expect to be seen 2 or 3 hours after your scheduled appointment time. I'm switching doctors. It's unfortunate because I like my doctor but the office is so poorly run it's not worth the pain and suffering. Do yourself a favor and avoid at all costs. They have bad reviews and a terrible score for a reason.

I would strongly advise anyone to avoid this hospital if at all possible. My son was brought here…read moreby ambulance, so unfortunately we didn't have a choice because of where we were at the time and that's the only reason we ended up here. The ER experience was one of the worst I've ever had. Registration didn't even happen until 3 hours after we arrived, well into the visit. My son provided a urine sample that sat on a table the entire time and was never tested. While one nurse was a tad bit decent, the rest of the staff showed a shocking lack of professionalism and basic respect. Staff members (including security) were standing in the hallway laughing, having personal conversations, and at one point I heard someone ask a coworker, "Are you ready for your next victim?"--completely inappropriate in a medical setting. The cleanliness was unacceptable. I noticed red spots on the floor and brought it to a staff member's attention, concerned it was blood. I was told, "That's not blood, that's pizza sauce," and they walked away without addressing it. The bathrooms were in terrible condition! We saw urine on the floor, backed-up toilets, and even spider webs in the corners. The place smelled like old urine! There were patients in the hallway in beds because I guess they ran out of rooms? No privacy whatsoever!! It also felt like care was delayed due to a shift change--we were left waiting until the next staff came in rather than being properly attended to. Overall, the level of care was extremely poor, and my son's issue was never fully addressed. The most alarming part came after we left: I realized in addition to my sons discharge papers, I had been given another patient's discharge paperwork, including highly sensitive information like EKG and chest X-ray results, bloodwork, address, phone number, date of birth, medications, reason for his visit and medical history. I contacted risk management three times and never received a response. This experience was unacceptable from start to finish. I would not return here under any circumstances. Please, if you have a choice, go somewhere else.

I am sorry to say I had a very bad experience at the mountainside medical center ER:…read moreI hate to give bad reviews but I have bitten my lip for much to long now. It has been a year since I was carried into the Mountainside ER by the EMT and 4 Firemen, who I want to thank again! I was involved in a snow blower accident where by the commercial snow blower kicked back and then landed on my right knee. The pain was incredible, I could not move my leg at all and if it was moved even the slightest, the pain was enough to put me in shock. Well, once I was carried in ER. The doctor on duty scheduled a x-ray. MRI's are not available at this ER. Crazy! Also there was not orthopedic doc available. The tech came into my room and asked me to come with him. Ok, really. I told him I could not move at all. So he said oh, I wasn't told. He then left and came back with a portable x-ray device. The angles he tried to move my leg, when I say I would of rather had my teeth pulled out with no novocaine then this pain. After that was complete a 1/2 hr later the doctor came to see me to tell me he saw nothing on the x-ray. I was shocked. He told me to follow-up with a orthopedic doctor. The nurse came in with a full leg brace. She asked me to lift my leg so she could put the brace on. WHAT WEREN'T THEY UNDERSTANDING! I could NOT move my leg. Finally she tried lifting my leg and straightening my leg to fit in this brace thing. Screaming like I have never before. The PAIN I would not invite on anyone! Once my leg was in the brace, she asked me to get up. I still didn't get what was going on. I COULD NOT MOVE! The Nurse and my wife then help me off the stretcher. I wanted to shoot myself in the head at this point. No matter how I describe the pain I felt to you all. It is not even close to the real pain I felt. Well fighting through it, with the nurse and my wifes help I was standing up straight. Now what I said. The nurse wanted my to lower myself into the wheelchair. Now again, any slight move the pain was overbearing. So frustrated at this point I dropped into the wheel chair. SCREAMING ! The pain beyond what any human could take. I said get me up! GET ME UP NOW ! Well sitting was not happening. To now make this long story a bit shorter. I took baby steps to my car that my wife went to get. We have a SUV so she was able to help me get in and lay flat. Once home it was a Sh$# show. Getting out of the car. Up the steps. Well of course the pain got the best of me and I fell from the pain and then laid on the ground for over a hour saying don't move me. Friends came later and got me into bed. I schedule a appointment with a orthopedic surgeon. I had to get there which was not easy. Here is where the story gets interesting. HE LOOKS AT THE XRAY AND SAYS HERE IS THE ISSUE. YOUR KNEE CAP (PATELLA) IS UP IN YOUR THIGH AND YOUR PATELLA TENDON IS COMPLETELY RUPTURED IN HALF. YOU NEED SURGERY ASAP. THANK YOU MOUNTAINSIIDE HOSPITAL FOR making me endure the worst pain imaginable and THE worst experiense of my life. I will never walk right again because of you. : (

The Doctor's here are great! Very professional and definitely want to assist you with helping to…read morefind the best solution to my issue. It can be hard to reach them by phone because they are so busy but they have an email that is left on their voice message and I was replied to immediately and given an appointment.

-could make an appointment online to maybe reduce waiting…read more-didn't have to wait long -nice NP I saw -quick xray -nice staff -clean facilities -can't ask for more than that from and urgentcare

I had a cough for several days and I thought it was allergies until I started hearing crackling and…read morerattling sounds when I layed down. I went to AFC urgent care in lyndhurst.  What a waste of money! I wish I could get a refund for my $75 copay.  I clearly discussed my symptoms with the doctor.  I had a cough, fever, aches in my thighs, and I explained the crackling sounds when I lay down. I also told her that 10+ years ago I had bronchitis and another time I had a pneumonia.  Using the stethoscope she reassured me that my lungs were clear. (No xray) She said I had allergies and prescribed an allergy medication. After that visit I did not feel any better. In fact I felt worse. Two days later I went to my primary physician and he immediately heard the rattling sounds in my lungs and detected a pneumonia and sent me for Xrays. I got my results and my primary physician was right. He prescribed antibiotics, prednisone, and a cough medicine. Misdiagnosing a patient is unacceptable. I am not happy with AFC. I want a refund!

My husband arrived to be seen, because the website states that walkins are welcome anytime. The…read morereceptionist took a look at him, and told him that they weren't taking anymore walkins today. This was between 1-3. I called the Bellville, NJ office, where he went, to see if I could walk in. I was told yes, so I asked why was my husband turned away. The receptionist stated that they weren't taking walkins at that time. The advertisement says walkins anytime. I don't recommend this place. I truly believe that there was some type of discrimination which is illegal.

Good option for a local urgent care. The staff is friendly and the check in process is quick. The…read moreinside is very clean and they use up to date tech for Vitals. Most insurances are accepted including medicaid. The medical assistants are bilingual (Spanish & english) for those who need it. Overall, I had a good experience.