I forgot my password to my MacBook and totally messed everything up. I took it to Wes and he had it…read morerepaired in an hour at a very good price. Very friendly and professional. I highly recommend Diedrich Tech Repair for your tech issues.

Reliable, affordable, pleasant. More importantly, Wes is an excellent analyst, not looking to break…read moreyour bank, honest. He has been helpful on phone problems, laptop, printers and general advice about computers. And helped me purchase an appropriate printer when mine was starting to chronically act up. Highly recommended. Glad he is in Galena.

While I back up online and offsite due to a complicated failure I was without a complete image of…read morenearly 6TB data back to 1992. Gillware and their team are true professionals. Did an online intake, received a phone call Christmas Eve morning to confirm everything. Great updates and proposal before providing a method of payment. By 30 Dec my replacement drive with 99.999% of the recovered data was in the way back to me. Do know if they needed clean rooms or the level of effort needed or the time required. Just know they took a inop drive and got the data off. Just like an lawyer, dentist, pilot or doctor sometimes you pay for experience and in my opinion it was worth for 30 years worth of files. While I hope to never need their services again, they are the only ones I would trust my digital footprint too. While not inexpensive you are paying for their knowledge and experience. If is was so simple and fast then you could do it yourself or maybe hire the "neighborhood geek" or you could pay the experts to professionally recover your important data. While my choice may not be the best for everyone glad I paid Gillware to do it. However, we will be installing a RAID 5 NAS as part of our new 3-2-1 back up plan.

I had a photographer's worst nightmare happen to me recently. My SD card failed during upload and I…read morelost about 1600 images from a client's wedding. A wedding is not something where you could just schedule a retake, and it was a really heart wrenching phone call I had to make to a bride and family. I felt so unprofessional and like a failure for this poor client. They were so kind and so gracious to me, and I am forever grateful for the kindness they extended back to me when I told them what happened. They truly made the best of a very crappy situation. It has been so stressful, but I'm breathing a HUGE sigh of relief this morning because I received an email from Gillware Data Recovery with a sheet of thumbnails of the images they were able to retrieve from my card with a very long, tedious, and expensive process. It is worth every penny to deliver on a promise to a client, and a reminder that double writing on a backup card camera is worth the hassle and expense during irreplaceable moments. So, fellow photographers, take note and learn from my mistake! Long story short, if you ever have a data failure, www.gillware.com is the company to call. They are absolute rockstars!

Not worth your time. Can not do major repairs and troubleshooting with take 2 days+ but he doesn't…read morestate that in messages.

Jon recently replaced my speaking's in my apple iPhone 11. I've known Jon since he was a young man…read moreand trust him with everything I own. Polite and friendly. He charged me a fair price and had my phone for maybe an hour while I had lunch in downtown. Professional. God bless you Jon

Tech @ Your Door is a local company in Dubuque, Iowa, founded by David Jackman. He is everything…read moreyou would want in a person servicing your computer. He is knowledgeable, professional, reliable and reasonable. You will love doing business with him!

Peter was amazing. I had problems with Microsoft Office after I uninstalled One Drive. He fixed…read morethe problems via remote connection immediately after I called. He charged little. Another technician would have charged three or four times as much. The way he searched patiently for solutions showed that he took pride in his work and genuinely enjoyed his work. I recommend him highly.

I dropped my gaming desktop computer off after it had completely die. The repair took about a few…read moredays. He let me know the computer was fixed, then asked if I would let him clean the PC for an extra $50. I said sure, since he already had it. I didn't think it would take too long, but he sat on it for an extra month. I texted him asking the status of the computer after waiting 30+ days. No reply. I texted and called a week later telling him to get his shit together. He finally did, and I picked up the computer a few days later. Then, the computer died again after a few weeks. Peter is the perfect name for you, because you are a massive dickhead. Complete waste of money.

These folks are fantastic! Not only are they problem…read moresolvers, they are so kind and their customer service is wonderful. I have had them remote into my computer to diagnose problems quickly. Such a help! No waiting until I can find time to "take in my computer". Both of them (Thank God) were willing to work with my mother on her computer and printers issues. Adam was super patient and broke details down to her level. (He even took calls from my techie brother who live 15 hrs away to explain what was going on and with his help were able to recover some of her "missing" information.) They've recovered data we thought was completely lost. have great computer upgrades recommendations and access to some great deals. They can buy your computer for you, load everything, and deliver it ready for you to work! No hassles or download/upload issues with software and all that stuff I need to work but don't understand HOW to make it happen. Toshia's advice is always appreciated and her talent is crazy good. And her accomplishments are inspiring, plus she is always smiling when I see her. They are just the sort of people you can trust and communicate easily with, even on IT issues I don't know how to explain - they get it! Wouldn't want to buy or trouble shoot our family's computers without them. True gems.

Fast, efficient, but hidden. They did the job ethically and with grace. Thanks for saving this…read morehiney mid week.

Always done a good job, reasonably priced. Thank you. Always fixed whatever problems we had,…read morefound the problems.

Needed wireless router set up and Heath was able to get it done the same day! He was more than…read morepatient with my elderly parents in explaining what he was doing.

great lady at the phone, very kind and helped with a next day dumpster on the spot, very…read moreprofesionals!

Have never had a problem with Bi-County Disposal. We closed a business and they were great when…read morewe called in to cancel the dumpster services. I would highly recommend them.