Terrible customer service, DO NOT USE! Parents were long time customers and recently had an ordeal…read morewith getting the correct carpet from this business. First it was measured wrong, then it came from two different rolls, then it had large sections of striped hard patches, then they sent someone to steam it. All the while the CUSTOMER had to keep repeatedly following after the continued mistakes on their part. ZERO communication and we're completely indifferent. The final slap in the face a $50 gift card. THE WORST

My wife and I are big on supporting local businesses. We went to Bob & Pete's and explained we…read moredidn't want to have to constantly deal with cleaning dirty grout. We were told and sold an "epoxy grout" product that "would never shrink, discolor, or have to be dealt with" The person explained it was non-porous like caulk. I researched epoxy grout and it's wonderful reviews. We purchased over $8,000 worth of tile and grout to be installed in our kitchen, half bath, hallway, and laundry room. I personally sealed every inch of grout after the installation per the installers instructions. Less than a year after the install the grout began to brown. I reached out to Bob and Petes to inquire and Bob was nice enough to come by and explain he "couldn't go back in time" and we didn't have epoxy grout installed. He recommended I pay to have it professionally cleaned which I did for $300 after two years installed. The local cleaners couldn't restore the original color or lighten the current and said they would not take my money again next year. We are not facing a $15,000 bill to have the floors and grout removed and done correctly with the product we wanted and were sold originally. Before the floors can be re-done, all of my (freshly installed) quarter round and trim must be removed, toilet, sink, dishwasher, fridge, stove, washer & dryer. Last time I spoke with Bob he said he spoke to the employee and they said they never said anything to us about such a product so apparently my wife and I imagined those details and specific information before spending thousands of dollars at their business. He then said "I needed to adjust my expectations when it comes to grout" For the record, my expectations were set by the Bob & Petes employee who said the following "would never shrink, discolor, or have to be dealt with" They are supposed to be the knowledgable flooring professional, not me. Beyond disappointed and we will support knowledgeable businesses who value customer service before we support local in the future.

Our installer/plumber Jeff did a great job and we are pleased with our new vanities and sinks,…read morealthough we were expecting square sinks and got oval instead.

We had Hughes Kitchens and Bath remodel our bathroom expanding it into an adjacent closet. I…read moreabsolutely love the results. Mike Pierce was excellent in creating the design and helping me select materials, colors etc. I am not good at doing that but I know what I like when I see it. Mike was able to understand what I was communicating and bring it to life. John Linder was assigned to do the work. He has a meticulous attention to detail and takes great care in his craftsmanship. He's not the fastest guy around but he will do the job right. In the end I would rather have right than fast. Our bathroom is my favorite room in the house now. It's my own little retreat.

Recently used Dan's not once, but twice! Great selection,…read morereasonably priced and quick install. Great customer service too!

Dan takes time to explain the product delivery was good…read more installation was a bit tricky but this was the former owners fault Dan did what he needed to do to make it right the end result was what we wanted

I stopped into Heritage Carpet to try to match carpet I purchased over nine years ago from a…read moredifferent store. I was greeted upon entry and asked if I needed help finding something. I showed a carpet sample and shared the name of the carpet. Since it had been so many years, the employee wasn't sure if that specific carpet was still being made, but she immediately walked to the appropriate section and began pulling carpet boards. We found a carpet sample that was a close match, then she thought of one more possibility. It was an exact match! She was very patient and helpful. We haven't had carpet installed yet, so I can't comment on that. At this point though, I would without hesitation go back to Heritage for my flooring needs.

Heritage flooring installed this flooring for the previous owner of our house (a 95 year old woman…read morewho lived alone) in 2021. When my husband and I purchased this house in 2024, the flooring was already coming apart, so we knew it was already an existing issue. In Summer 2025, we called Heritage Flooring because they had left a magnet behind on the refrigerator and we assumed they were the ones who installed the floor. They told us they did the flooring in 2021 and we asked if they could possibly repair it for us. They ASSURED us this was high quality flooring and that they would fix it. So after we PAID for the repair (that included their labor and a box of new tile), it started coming apart almost immediately. So after another year of us sliding it back into place, we called and Denny told us that it would be a repair of a repair and that flooring doesn't last for 5 years. I don't know what world a "professional" flooring company like Heritage Flooring lives in, but flooring should absolutely last more than 5 years. And i wouldn't consider this a "repair of a repair" because we PAID to have it completely fixed ONE year ago. He also informed me, a 34 year old man with common sense, that the sub floor could be getting wet, i could be mopping my floor and making it split apart, and gave me 100 other excuses as to how WE broke the floor. I am not just spilling puddles of water onto my floor and leaving it. The floor is coming apart in the same exact spot they repaired ONE year ago. Denny also assured me, before he hung up on me, they have been in business for 40+ years in North Canton multiple times. IDGAF how many years you've been in business. Your installation is crap. Maybe it's time to pack it up and retire from the business since you don't stand by your quality of works

I found these guys after getting quotes from several different companies/individuals to do a full…read morebathroom renovation. That'd be wall to wall, subfloor to ceiling. We wanted to rip it all out and start over again. Their communication was top notch and the work came out great. They didn't nickel and dime me like some of the quotes included and were honest about everything they did. They answered all of my questions to my satisfaction, and even offered up some "tips/techniques" on some of the projects I might do myself around here. I'll definitely use these guys again.

Josh and Brandon were truly incredible to work with! You can see all their amazing work in their…read morepictures and all I needed was an interior wall and door added. I was worried they wouldn't take such a small job or they wouldn't take it seriously, but they truly did. They were very communicative and thoughtful throughout the whole process. We had an incredibly tight timeline between when we got the keys to our home and when we move and they got it done in that tight window. I really cannot say enough nice things about working with them. Hire them! You'll be glad you did!!

Did a great job and we are very happy with the finished install. Good selection of carpeting in…read morethe store.

Due to some inferior flooring materials from manufacturers, flooring was coming up at edges. Howmar…read moretook care of problem by replacing the flooring. That would not have happened with the big box stores. I was so grateful and will tell everyone thinking about flooring to go to Howmars, they are the best

Alex and his staff are true professionals…read more I called him after serv pro was in my house. He helped me realize how little they knew. The job was done well. It was explained to me in advance. Costs were clear and less than I expected. I highly recommend Alex and his team.

Alex was amazing! He responded very quickly and came out the next day to diagnose our issue and…read morerecommend treatment plan. Extremely professional and knowledgeable. We would definitely recommend.

This store, along with their previous store American Wholesale Liquidation, are a scam. Our company…read moreprovided a much needed service and is now sitting on several unpaid invoices, of which they have continually ignored our requests for payment. They moved out of their first Canton location without even telling us. The owners of these businesses are not to be trusted and I advise anyone who enters into a business agreement with them to remove their equipment immediately.

From the owner: Rt 62 Surplus Warehouse is a family owned business that has made its way to Canton Ohio in May of…read more2022. We have been fortunate enough to have all the Home Depot contracts throughout all of north eastern Ohio. We receive all of Home Depot’s overstock, shelf pulls, and discontinued items monthly. We heavily discount our items 30-70% off retail price to make your renovations more affordable. We have a 10,000 sqft building full of all your home improvement necessities including furniture, toys, outdoor power equipment, powered tools, bathtubs, flooring/tiles , mattresses and so much more.

Newer flooring store in Canton, Ohio. Must check out!! Selection is very impressive. They have…read moreexcellent customer service as well.

From the owner: Flooring & Designread more