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    TheKey Concierge Nursing Direct

    3.7 (6 reviews)
    Open Open 24 hours

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    The Carlotta - Community outdoor view

    The Carlotta

    3.1(10 reviews)
    0.9 mi

    I recently toured this skilled nursing facility and assisted my client with the admission process,…read moreand I cannot say enough good things about the experience. From the very beginning, the staff was welcoming, compassionate, and incredibly professional. They took the time to answer our questions, explain every step of the process, and ensure that my client felt comfortable and supported during a major life transition. What stood out the most was the dedication of the team. We encountered several unexpected delays due to issues with the doctor's office and required paperwork, which caused our move-in date and timing to be pushed back. Despite these challenges, the facility staff went above and beyond to help us. They worked after hours and even on their days off to ensure everything came together smoothly and that my client could transition into the facility successfully. Their commitment, patience, and willingness to help during a stressful situation made all the difference. It is rare to find a team that genuinely cares so much about the people they serve. The facility was clean, organized, and welcoming, but it was the staff's kindness and dedication that truly made this experience exceptional. Thank you for going the extra mile and making what could have been a difficult and overwhelming process feel manageable and positive. Your hard work and compassion did not go unnoticed, and we are incredibly grateful.

    Mia is truly a treasure. She helped our family navigate some very difficult times and important…read moredecisions with compassion, kindness, and care. She was thoughtful, supportive, and made us feel heard throughout the process. The Carlotta is incredibly fortunate to have her as a representative. She was absolutely amazing, and we are so grateful for all of her help.

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    The Carlotta - Community apartment home

    Community apartment home

    The Carlotta - Community common area

    Community common area

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    Home Instead, Home Care Services of Palm Desert - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead, Home Care Services of Palm Desert

    4.3(27 reviews)
    1.7 mi

    Jessica helped me after my knee replacement surgery, and was absolutely lovely. She helped me…read moreshower and wash my hair, cleaned some vegetables for dinner, did some laundry, etc. She was cheerful and friendly but knew when to not talk so I didn't feel like I had to entertain her. I would definitely hire her again.

    My brother was diagnosed with Parkinson's Disease and he moved to the…read more area about 4 years ago. He needed extra support services at the senior community where he was living. I had read about Home Instead and contacted them to get more information. Since the first day my brother started receiving services through HI, he has been pleased with his caregivers. His newest caregiver, Brandon, visits my brother weekly for a haircut and shave. Brandon is compassionate, caring and very professional. He is not just there to do a service, he is a companion for that time. Talking with my brother, checking in with him - these are things that my brother needs and wants in a caregiver. Every week after Brandon leaves, my brother calls me to tell me what a great guy Brandon is. This has provided a huge relief for me to know that he is well taken care of and respected with dignity. I want to thank Irish and the team for always going the extra mile!

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    Home Instead, Home Care Services of Palm Desert - Home Instead Care Giver and their client

    Home Instead Care Giver and their client

    Home Instead, Home Care Services of Palm Desert - Home Instead Care Giver and their client getting ready for the day

    Home Instead Care Giver and their client getting ready for the day

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    Home Instead Care Giver and their client doing chores together

    TheKey Concierge Nursing Direct - homehealthcare - Updated June 2026

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