I have been to Spine and Sports for three different injuries over the past ten years and each time…read moreI have had an *excellent* experience. The chiropractic and PT services combined are SO good for healing and the exercises they gave me for "homework" are just right for working into a busy schedule. They are friendly, always have an opening for an appointment, and their ability to explain and help me cope with pain was outstanding. I can't recommend the team here strongly enough!

I was referred to Spine & Sports by a surgeon at HHS. I went to see him because physical therapy…read more for my rotator cuff at another PT provider wasn't getting me results and in fact things got worse. I was assigned to Ross and have made steady progress. I'm especially impressed by the careful notes he takes so he is prepared for each session -- reviewing progress and working on new issues.

Even by East Village standards this place is a mess. Equipment is broken. The entire facility is…read morethe size of a small apartment as well as overcrowded so you are physically knocking into other patients. The room is dirty and staff will give you the bare minimum treatment. Avoid at all costs -- it's not worth your time.

From the moment I called to schedule my first appt the admin staff was a bit short with me and not…read moreso friendly. In person similar experience very unfriendly, no eye contact etc but my evaluation was great actually. Then I went for a couple visits with the actual floor staff and the low energy and lack of quality treatment or care was quickly evident. Having done PT for other sports injuries over the years this was definitely the worst. After a 3rd PT visit where the two ladies at the front were just short with me for no reason and super unfriendly that was enough for me. Found another PT closer to union sq with excellent care and friendly upbeat attitude - a feeling that they actually care about getting patients better and are kind.

I had a great experience at the 1801 Broadway location. They provide a wide array of services, such…read moreas physical therapy, pain management, and orthopedic surgery (surgery for the neck, back, leg, joints etc.). I came here to receive treatment for a workers' comp-related injury. The staff was always patient and attentive. They connected me with their specialists and supported me as I worked to get stronger through physical therapy. For pain management, I saw Dr. Johnston. He reviewed my charts (x-rays, MRIs, diagnostic testing), listened to my concerns, and made clear, actionable plans to alleviate my pain so that i could get the treatment needed. The staff was very experienced; they handled my paperwork quickly, scheduled me with the appropriate doctors, and worked with my insurance, so that I could get the care I needed. I'm grateful for their help and thank them for supporting my recovery, as I never felt judged for my abilities.

I was referred to this business by a doctor last year and my experience was nothing short of…read moreawesome. I decided to choose this place for physical therapy for a different injury based on how my first experience was. Although you may have a referral for services, you must see a doctor first. It can be crowded to see a doctor and they have two doctors assigned to this location. However, they move quickly so you're not sitting here all day. The physical therapists are always friendly and helpful. However, some of front desk reception can use a class on customer service 101. There have been times when I've greeted them and no one replied. I just sign in when I come now and don't speak which isn't like me but I don't like to be ignored. Nonetheless, I love this place and I'll continue to come here when I need physical therapy.

The WORST md ever, the reception couldnt find my name in the list of appointments (despite the fact…read morethat I made an appointment over the phone). I made an appointment at 8am in the morning, had to wait for an hour until I could see the DR Katz, then waited one and a half hour extra for a simple bloodwork. When I called for the results, they refused to release them until I had to litteraly yell at them (no joke), I have a pretty good insurance, but for some reason they used another lab and sent me a bill of $500, this is the worst practice ever. Do yourself a favor and never go there.

Great doctor! Very approachable and diligent. Takes time to address all concerns. Wonderful with…read morekids and adults alike. Highly recommend!

HORRIBLE. I went for tennis elbow treatment. I went through my insurance covered sessions (albeit…read morewith a hefty copay) and was feeling good. They told me that I needed more sessions, so I paid out of pocket, and after 3 sessions I was in HORRENDOUS pain. I had to go to acupuncture to get rid of the pain. THEY ARE ONLY IN IT FOR THE MONEY. DO NOT GO THERE. RUN, RUN, RUN AWAY!!!!!

eager service to book appts @ front desk Competent Physical…read moreTherapist. Problem is they aggressively overbill. I had a 25 min appt and my ins co was billed for 4 diff svcs for $375. $150 for exam which was maybe 2 -3 min. $75 for exercise therapy $75 for nerve training that didn't happen $75 for activity therapy which is duplicate charge. I came away with a total of maybe 4 stretches to do. My wife also went there for brief period. They charged her $75/session for ins co-payment. After 10 sessions she found out from her ins co. co-payment should have been $15. $600 overcharge in first 10 sessions. She is also at another PT provider. She did get the refund.

If I knew it will take me more then 2 hours & 3 buses just to reach I would chose a different place…read morenear my area. Then I came inside & saw almost everyone is Muslim I felt relaxed . Theirs always something peaceful about being with your own people! So I travel & waste a lot of time just to get my therapy . I wanna mention one thing that they have a separate room for ladies if you don't feel comfortable getting therapy outside . Altho at first they said it will be totally ok for me to get therapy inside. But on my third day the lady was complaining about it saying oh she needs to check up on other patients & it's easier to do it outside . If that's the case why you have a private room on the first place. Also the days are going by & therapy time is getting less & less. At this point I feel like I should find another place . After all this hassle it takes me to get here , I feel like it's not worth it ! Another thing which I was very surprised that no Dr has seen me yet & didn't done any imagine on me. How can you start my therapy before even finding out what's wrong with me . It just doesn't make any sense , I really expected more from them! Kinda heartbroken now!

A more OPEN facility. The Staten Island facility's Elevator not working and unavailable for those…read morewho cannot walk up and down stairs. Outside doors locked, no way to signal anyone inside to open for you. Had to call the posted number, (929)308-0967 which is a either voice mail ot a call center which then has to notify the staff to come upstairs to open the doors. The weather is 19°F and we have to wait for someone to physically open doors? They just lost a patient.

Staff is helpful and pleasant my husband enjoys his stay and the Administrator Myra is a angel in…read moreaddressing my concerns and answering any questions I have. She cares about her role and it shows in her work each time I see or speak to her. Even though my husband can be difficult, she is prepared and willing to do her best to make sure he is comfortable. I recommend Hollis Park Manor Rehabilitation Center.

I was a rehab patient at Hollis House of Horrors for about six weeks after spinal surgery…read more I have nothing positive to say whatsoever about the administrators, social workers, and other managerial staff who make their money providing the substandard care that patients are subjected to day after day. Anyone who is unable to advocate for themselves will surely suffer. To the extent management takes any interest in the clientele it is only when a sufficiently loud complaint is made, repeatedly if necessary. One morning, a nurse was so quick and rough changing my shirt that my neck was yanked hard enough to require painkillers and x-rays to ensure no damage had occurred. I was also awoken in the middle of the night when someone was taking my blood. The administrator told me it was regular practice to draw blood, and the service comes early in the morning hours. I also blame management on the complete lack of communication between night staff and day staff, as well as staff taking breaks and other staff that remain on-duty. Requests or information conveyed to day staff will likely never be known to the night staff and vice versa. The same holds true with morning and afternoon staff and vice versa. The lack of safety protocols was also evident after I began to feel ill and needed to insist on getting a Covid test.Had I not insisted on the test and the medicine, I likely would've been allowed to interact with staff and patients for days, the majority of whom don't wear masks when interacting with others -even after it was obvious that there was Covid in the facility because I had not been outside in six weeks to contract it elsewhere. To make matters worse, after some investigation, I was advised that the last dose of my covid medicine was used on another patient while they waited for medicine to arrive for that patient- the poor record-keeping and the need for me to insist that I had not finished a full course of the medication was completely unacceptable in a facility charged with administering medication to patients. Also, because of a lack of dexterity in my hand I was supposed to receive a weighted spoon with every meal, which allowed me to feed myself. At least 50% of the time the weighted spoon was not provided to me with my meals even though it was noted on every meal slip given to me with each meal. In another example of management disconnect with the patients in their care, the facility is undergoing renovations that began at 8 o'clock in the morning and continued past 8 PM-Despite the law requiring construction to stop at 6 PM. It makes me physically ill to think of all the patients unable to speak for themselves that likely must endure that construction till 8:00 PM. There was no safety grab bars in the bathroom in my room. When my dirty laundry continued to sit for 2 weeks, the excuse I was given was when there's not enough laundry, it's not taken- Zero acceptance of any responsibility by management. Overall, my stay at the Hollis horror house was almost as traumatic as my spinal injury itself. Being subjected to diaper changes at five in the morning despite my insistence that it's not necessary, the crappy food, the lack of safety protocols and absence of sufficient staff that allows for proper recordkeeping and effective communications between staff to be standard practice makes this place as close to hell on earth as I would ever want to come. I don't believe this facility should be allowed to care for patients at all, but if you are considering this facility for yourself or for a loved one be prepared to vigorously and aggressively advocate on a daily basis for yourself or your loved one. Understand that complaints made to anyone other then the administrator and which you dont document are likely going to be lost if not ignored

Hillside Chiropractic is saving the world one spine at a time ! I was having lower back pain, and…read morewas referred to Dr. Abessinio. Dr. Abessino did an excellent job of easing my back and neck issues. The office staff was flexible with appointment scheduling. The office does Medical and No-Fault for accidents and Comp cases as well. I highly recommend the team at Hillside Chiropractic.