Float therapy has really helped my anxiety and overall mental well-being. The pods and rooms are…read morespacious and very comfortable. The staff, especially, Steve and Sonia are very knowledgeable and breathtakingly helpful. I loved every bit of my experience at their spa.

From the owner: Floatation therapy also known as sensory deprivation therapy is the popular practise of spending an…read morehour or more in a pod with 10" of constantly heated water mixed with 1000lbs of therapeutic grade Epsom salt.

These guys have it right…read more The space is clean and relaxing when you come in, and the owners are super friendly and helpful. Once inside, the pods are spacious (even for those with mild claustrophobia) and the rooms are large with built in showers and lots of personal amenities. Look forward to coming back here.

From the owner: Commonly known as Floatation Therapy, Sensory Deprivation, or R.E.S.T (Restricted Environmental…read moreStimulation Technique), is the practice of floating on your back about half in and half out of the saltwater solution within a float tank (also commonly referred to as a sensory deprivation tank or isolation tank). The tank is completely dark, silent, and you won't be fighting gravity; floating is about everything you won't be doing. Float tanks can be thought of as the perfect bath tub. Our Pro Float Cabins are 8' long, 4.5' wide, and 6.5' tall. Filled with about 10" - 12" of water and saturated with approximately 1,100 Ibs of Epsom salt, you will float effortlessly. The water is maintained at body temperature (34.1 degrees) and once you settle in, you lose track of where your body ends and where the water begins.

One of the best places I've got I've been going here since 2019 and I suggest everyone try it at…read moreleast once! It's always an amazing experience with a clean facility and the owner is completely amazing! Every time I have an opportunity, I send people there giving gift cards and she always has amazing stuff for sale to help with any pain issues you may have and the oxygen bar is a plus plus experience

Amazing experience! First time floater, but we will be returning. Once you get in the "zone,"…read moreit's incredibly relaxing.

Place is just what I needed for a private cold plunge and sauna experience. If you're familiar you…read morealready know it's great for the body. Very clean and the employees are extremely friendly.

Unsafe, Dishonest, and Emotionally Damaging - AVOID at All Costs…read more What was meant to be a peaceful couples spa day for my birthday turned into one of the most upsetting, anxiety-inducing, and frankly gaslighting customer service experiences I've ever endured. Let me be clear: This was not my first float. I've floated several times before - in beautifully (subtly) lit, tranquil environments that promoted peace and calm. But this time? I was essentially locked in a pitch-black watery coffin. When I checked in, Raven, the staff member on duty, specifically assured me there would be a visible light inside the float tank so I could always locate the exit handle. Once inside, there was nothing. No light, no orientation, no visible exit - just total darkness. It was disorienting, claustrophobic, and terrifying. I started calling out for help, and was later told that nobody could hear me unless I was screaming, because the tanks are "soundproof." Seriously, the little snot really said that. I ended my float session early, shaken and panicked. When I told Raven what happened, she claimed there was a light--just a "very dim one." But when my husband (who had just finished his massage) confronted her, she changed her story completely, saying there was no light and that she had never told me otherwise. She outright lied, tailoring her answer depending on who was asking. We asked for the manager to call us, since this was clearly a safety issue and a serious customer service failure. The manager took her sweet time calling back, and when she finally did, her excuse was jaw-dropping: "I was busy trying to charge your husband's credit card for the FULL package amount, including his cancelled float and your wife's cancelled massage." Not "We're sorry." Not "How can we make this right?" Just trying to get paid for services not rendered. She then proceeded to minimize everything by calling it a "miscommunication." She admitted there isn't actually a light in the float tanks - only a vague "glow" that may or may not be visible - and still attempted to enforce their cancellation policy. Her apology was empty. Her tone was cold. And her refusal to take responsibility was astonishing. Let me be crystal clear: This was not a misunderstanding. This was a bait-and-switch, followed by dishonesty, emotional negligence, and a complete failure in basic professionalism. We paid only for the massage--on a separate card--because my husband insisted on it out of principle. But I did not receive the service I was promised. Worse, I was treated like an inconvenience for speaking up about my experience. If you suffer from anxiety, trauma, claustrophobia, or even just expect a baseline level of honesty and compassion, do not go here. This business is unsafe, mismanaged, and unwilling to own its failures. Save your money. Save your sanity. This is not a sanctuary - it's a liability.

Came here while I was on vacation at Niagara Falls. It was a holiday weekend and so I got stuck in…read morea lot of traffic and was 30 minutes late to my appointment. They could have canceled but instead they were extremely accommodating and just adjusted my package so I could still have a full experience. I had Mya for my body treatment and facial and she did an amazing job. I felt to relaxed and my skin was so soft afterwards. Theresa was the staff who ran the salt cave session and she was very kind and helpful. If you're in the area and looking for a pampering session, I highly recommend this venue.

Awesome stress tension release…read more Great relaxation place to unwind from our busy hard lives Stress build cortisol which isn't good for long periods This creates more problems in life. Everyone needs some time for clarity, reflection, to help the body and the mind Thank you so much . Great place Clean, safe, very happy

We booked in for the Spa Day Package which included a little bit of everything. The staff was very…read morefriendly and greeted us right away. I wish they had shared the schedule with us because we didn't know the order of our services but it ended up being a fun surprise. We started with an hour long salt floatation which was very relaxing. They dim the lights and play quiet music. I think an hour was a bit long so next time I might book 30-45 minutes. They had hair caps which I wish I had seen before but it was so nice to float. They decorated the ceiling with little stars which was very cute. Next, we had the red light sauna which was relaxing and very warm. We then had a quick massage which I wish we had booked for longer. They used great pressure and it was very rejuvenating. We then had the hand and foot salt detox which was a really unique experience. I've never done that! We finished off in the salt cave which was calm and a great way to end off. Overall, it was a fantastic day. The staff is incredible and we enjoyed each step of the way. I'm excited to return but might switch around the timing of the experiences. They really put in a lot of attention and care!

I rarely leave negative reviews, but my experience at this spa was extremely disappointing from…read morebeginning to end. This visit was a Father's Day gift from my wife through a Groupon voucher. Booking my appointment was already frustrating because the spa refused my preferred date and then rejected a second date as well. In the end, I had to book the date that worked for them instead of the one that worked for me. One of the main reasons I chose this spa was because it advertises a salt cave where guests can relax after using the sauna. That experience was never offered to me. Instead, I was taken to a regular room to rest, which felt misleading. The massage itself was average at best. The therapist kept asking if the pressure was okay, but the massage lacked technique and did not feel like it was performed by an experienced professional. What bothered me the most happened when I was leaving. While I was putting on my shoes, the receptionist loudly called across the lobby, in front of other guests, telling me to come back to the desk so they could check whether I owed any additional payment. I found that embarrassing and very unprofessional. Payment matters should always be handled discreetly. I was then asked to pay additional taxes that were apparently not included with the Groupon. I paid by card without any issue, but I was surprised when the payment terminal immediately prompted me for a tip after such a poor experience. Needless to say, I did not leave one. Overall, the customer service, organization, and quality of the experience fell far below my expectations. I won't be returning, and unfortunately, I cannot recommend this spa based on my experience.

Hubby and I had a relaxing afternoon at Float Valley. We started off with 1 hour of Fire and Ice…read moreTherapy, then finished off with 1 hour of couples float. The Fire and Ice session consisted of rotating through sauna, quick shower, cold plunge, then standing in front of the infrared light. The sauna was big enough for 2 people to lay down, one on each bench. If you ask the staff, they will provide you with some essential oils to put on top of the rocks to elevate the experience. The cold plunge was super cold and I only dipped my body in for a split second. The tank is big enough for 1 person to lay in, like a bath tub. The infrared light was nice as it's supposed to promote muscle relaxation and pain relief. There is also a speaker in the room which you can use to select your own music. This room is completely private and for our use only - bathing suit is optional! The float session was something new to us and I was nervous about being claustrophobic in the tank. Luckily the tank was big enough for the both of us. You can keep the door closed (but I found the humidity buildup too much which made it hard to breathe), so I left a tiny crack open. You can choose to have ambient light (around the perimeter of the pool) or the starry night above or keeping it pitch black. The staff said that an hour of sleep in the tank is equivalent to 4 hours of sleep in your bed!! The facilities were clean and the staff were kind and helpful. You can fill your water bottle up with cold reverse osmosis water or make yourself a cup of hot tea. I just wish that there is something similar in Mississauga, rather than having to drive to Markham for this experience.

I won 3 treatments through a giveaway on instagram: 2 hour energy enhancement system session, 1…read morehour float and 1 hour fire and ice session for myself and another person! The space was really great and clean. The energy enhancement was interesting - it is recommended to meditate or sleep. The girl at the front desk said people bring a book to read too which would've been nice to know ahead of time. This was my first time doing any kind of float therapy - we really enjoyed it as it was super relaxing to just let go. The tank did get hot so we cracked the door open twice to get some air. You're able to control the lights in the tank as well as the music. The fire and ice was great as well. The cold plunge was extremely cold but it was a fun challenge going between the two. The staff there were super kind and friendly. I'm so happy to have gotten to experience this and with my boyfriend made for a great date day!