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    Thera Float + Massage Therapy

    5.0 (1 review)
    Open 10:00 am - 8:00 pm

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    8 years ago

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    Zee Float

    Zee Float

    4.0(8 reviews)
    13.0 km

    Place is just what I needed for a private cold plunge and sauna experience. If you're familiar you…read morealready know it's great for the body. Very clean and the employees are extremely friendly.

    Unsafe, Dishonest, and Emotionally Damaging - AVOID at All Costs…read more What was meant to be a peaceful couples spa day for my birthday turned into one of the most upsetting, anxiety-inducing, and frankly gaslighting customer service experiences I've ever endured. Let me be clear: This was not my first float. I've floated several times before - in beautifully (subtly) lit, tranquil environments that promoted peace and calm. But this time? I was essentially locked in a pitch-black watery coffin. When I checked in, Raven, the staff member on duty, specifically assured me there would be a visible light inside the float tank so I could always locate the exit handle. Once inside, there was nothing. No light, no orientation, no visible exit - just total darkness. It was disorienting, claustrophobic, and terrifying. I started calling out for help, and was later told that nobody could hear me unless I was screaming, because the tanks are "soundproof." Seriously, the little snot really said that. I ended my float session early, shaken and panicked. When I told Raven what happened, she claimed there was a light--just a "very dim one." But when my husband (who had just finished his massage) confronted her, she changed her story completely, saying there was no light and that she had never told me otherwise. She outright lied, tailoring her answer depending on who was asking. We asked for the manager to call us, since this was clearly a safety issue and a serious customer service failure. The manager took her sweet time calling back, and when she finally did, her excuse was jaw-dropping: "I was busy trying to charge your husband's credit card for the FULL package amount, including his cancelled float and your wife's cancelled massage." Not "We're sorry." Not "How can we make this right?" Just trying to get paid for services not rendered. She then proceeded to minimize everything by calling it a "miscommunication." She admitted there isn't actually a light in the float tanks - only a vague "glow" that may or may not be visible - and still attempted to enforce their cancellation policy. Her apology was empty. Her tone was cold. And her refusal to take responsibility was astonishing. Let me be crystal clear: This was not a misunderstanding. This was a bait-and-switch, followed by dishonesty, emotional negligence, and a complete failure in basic professionalism. We paid only for the massage--on a separate card--because my husband insisted on it out of principle. But I did not receive the service I was promised. Worse, I was treated like an inconvenience for speaking up about my experience. If you suffer from anxiety, trauma, claustrophobia, or even just expect a baseline level of honesty and compassion, do not go here. This business is unsafe, mismanaged, and unwilling to own its failures. Save your money. Save your sanity. This is not a sanctuary - it's a liability.

    Photos
    Zee Float - Oasis Tank

    Oasis Tank

    Zee Float - Zee Float Meditation Room

    Zee Float Meditation Room

    Zee Float - Vanity Area

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    Vanity Area

    Sante Healing Spa - The salt cave had 8 relaxing chairs to chill in. You can taste the salt on your tongue too.

    Sante Healing Spa

    4.0(25 reviews)
    57.5 kmThornhill Woods

    We booked in for the Spa Day Package which included a little bit of everything. The staff was very…read morefriendly and greeted us right away. I wish they had shared the schedule with us because we didn't know the order of our services but it ended up being a fun surprise. We started with an hour long salt floatation which was very relaxing. They dim the lights and play quiet music. I think an hour was a bit long so next time I might book 30-45 minutes. They had hair caps which I wish I had seen before but it was so nice to float. They decorated the ceiling with little stars which was very cute. Next, we had the red light sauna which was relaxing and very warm. We then had a quick massage which I wish we had booked for longer. They used great pressure and it was very rejuvenating. We then had the hand and foot salt detox which was a really unique experience. I've never done that! We finished off in the salt cave which was calm and a great way to end off. Overall, it was a fantastic day. The staff is incredible and we enjoyed each step of the way. I'm excited to return but might switch around the timing of the experiences. They really put in a lot of attention and care!

    This spa has a lot of unique services that I don't normally see at other spas. I've been to a…read morenumber of spas and found the experience here just okay. I came with a group of 5 friends, each with different packages. ( I myself booked the 210-minute jade stone massage package). They sent a confirmation email with the times of each experience, but it wasn't clear who was doing what time (e.g. there were 3 jade facial times but it wasn't clear who was to go at what time). When we arrived, the front desk had us change and ushered us into the salt room. I was confused as all the other spas I've been to before gave an overview and a tour so we knew what to expect. It was a bit jarring to not be told what to expect. After I asked about it, though, she said she'd guide each of us through as we had to switch over to different activities, so that was a relief. The salt cave was probably the best experience. It can fit 8 people, but it was only our group there, so we chatted and took pictures and relaxed and enjoyed ourselves. Afterwards was the massage, which started off with a bit of confusion. The massage therapist thought I was booked for one thing while I was booked for another. Eventually we got it sorted out, so that's all right. This was my first time getting a massage from a non-RMT massage therapist (they don't offer that service) and the experience was very different. After this experience, I wouldn't do a non-RMT again, but that's my personal preference. Next was the jade sauna. It was nice to have it all to myself, and you can make it hotter as well if you want. My package said it included access to the lounge as well, but the lounge is available for anyone and is just a small waiting room. So it was a bit misleading to say this was "part of the package" when it didn't involve anything other than a seat. Overall, I think it's fine to try if you want to experience something different.

    Photos
    Sante Healing Spa
    Sante Healing Spa
    Sante Healing Spa

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    Float Valley - Amenities

    Float Valley

    4.8(9 reviews)
    69.3 kmUnionville

    Hubby and I had a relaxing afternoon at Float Valley. We started off with 1 hour of Fire and Ice…read moreTherapy, then finished off with 1 hour of couples float. The Fire and Ice session consisted of rotating through sauna, quick shower, cold plunge, then standing in front of the infrared light. The sauna was big enough for 2 people to lay down, one on each bench. If you ask the staff, they will provide you with some essential oils to put on top of the rocks to elevate the experience. The cold plunge was super cold and I only dipped my body in for a split second. The tank is big enough for 1 person to lay in, like a bath tub. The infrared light was nice as it's supposed to promote muscle relaxation and pain relief. There is also a speaker in the room which you can use to select your own music. This room is completely private and for our use only - bathing suit is optional! The float session was something new to us and I was nervous about being claustrophobic in the tank. Luckily the tank was big enough for the both of us. You can keep the door closed (but I found the humidity buildup too much which made it hard to breathe), so I left a tiny crack open. You can choose to have ambient light (around the perimeter of the pool) or the starry night above or keeping it pitch black. The staff said that an hour of sleep in the tank is equivalent to 4 hours of sleep in your bed!! The facilities were clean and the staff were kind and helpful. You can fill your water bottle up with cold reverse osmosis water or make yourself a cup of hot tea. I just wish that there is something similar in Mississauga, rather than having to drive to Markham for this experience.

    I won 3 treatments through a giveaway on instagram: 2 hour energy enhancement system session, 1…read morehour float and 1 hour fire and ice session for myself and another person! The space was really great and clean. The energy enhancement was interesting - it is recommended to meditate or sleep. The girl at the front desk said people bring a book to read too which would've been nice to know ahead of time. This was my first time doing any kind of float therapy - we really enjoyed it as it was super relaxing to just let go. The tank did get hot so we cracked the door open twice to get some air. You're able to control the lights in the tank as well as the music. The fire and ice was great as well. The cold plunge was extremely cold but it was a fun challenge going between the two. The staff there were super kind and friendly. I'm so happy to have gotten to experience this and with my boyfriend made for a great date day!

    Photos
    Float Valley - Cold plunge in Fire and Ice Room

    Cold plunge in Fire and Ice Room

    Float Valley - Fire and Ice couples room

    Fire and Ice couples room

    Float Valley - Fire Sauna

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    Fire Sauna

    Thera Float + Massage Therapy - massage_therapy - Updated May 2026

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