We booked in for the Spa Day Package which included a little bit of everything. The staff was very friendly and greeted us right away. I wish they had shared the schedule with us because we didn't know the order of our services but it ended up being a fun surprise. We started with an hour long salt floatation which was very relaxing. They dim the lights and play quiet music. I think an hour was a bit long so next time I might book 30-45 minutes. They had hair caps which I wish I had seen before but it was so nice to float. They decorated the ceiling with little stars which was very cute. Next, we had the red light sauna which was relaxing and very warm. We then had a quick massage which I wish we had booked for longer. They used great pressure and it was very rejuvenating. We then had the hand and foot salt detox which was a really unique experience. I've never done that! We finished off in the salt cave which was calm and a great way to end off. Overall, it was a fantastic day. The staff is incredible and we enjoyed each step of the way. I'm excited to return but might switch around the timing of the experiences. They really put in a lot of attention and care! read more

Tried the 45 min salt cave session through their instagram promo and it was really nice! Easy to book and the blanket they provide is so cozy read more

I rarely leave negative reviews, but my experience at this spa was extremely disappointing from beginning to end. This visit was a Father's Day gift from my wife through a Groupon voucher. Booking my appointment was already frustrating because the spa refused my preferred date and then rejected a second date as well. In the end, I had to book the date that worked for them instead of the one that worked for me. One of the main reasons I chose this spa was because it advertises a salt cave where guests can relax after using the sauna. That experience was never offered to me. Instead, I was taken to a regular room to rest, which felt misleading. The massage itself was average at best. The therapist kept asking if the pressure was okay, but the massage lacked technique and did not feel like it was performed by an experienced professional. What bothered me the most happened when I was leaving. While I was putting on my shoes, the receptionist loudly called across the lobby, in front of other guests, telling me to come back to the desk so they could check whether I owed any additional payment. I found that embarrassing and very unprofessional. Payment matters should always be handled discreetly. I was then asked to pay additional taxes that were apparently not included with the Groupon. I paid by card without any issue, but I was surprised when the payment terminal immediately prompted me for a tip after such a poor experience. Needless to say, I did not leave one. Overall, the customer service, organization, and quality of the experience fell far below my expectations. I won't be returning, and unfortunately, I cannot recommend this spa based on my experience. read more

I purchased a Groupon package for my husband as a Father's Day gift because of the many positive reviews. Unfortunately, from start to finish, our experience was extremely disappointing. The first issue was simply trying to book the appointment. It felt unnecessarily difficult to schedule using a Groupon voucher, almost as if Groupon customers were only welcome during their slowest times. After finally securing an appointment, I was asked to provide my complete credit card information, including the CVV and expiry date. I specifically instructed them to charge my card for the taxes so my husband would not have to pay anything during his visit. Despite those clear instructions, they still charged him when he arrived. Unfortunately, the service itself was even more disappointing. My husband left feeling unwelcome and said he was treated differently from other guests. He didn't even get to experience the salt cave that was included, and instead of feeling relaxed after the massage, he felt the therapist seemed uninterested and as though she didn't want to be there. The overall experience left us feeling that Groupon customers were treated as second-class clients. We regularly get massages every two weeks and have visited many different spas, but we have never experienced anything like this before. It honestly felt as though we were judged for using a discounted package, as if choosing a Groupon meant we deserved a lower standard of service. What is most frustrating is that so much effort was required just to make the booking, only to receive service that fell far below expectations. If a business does not want Groupon customers, then they simply should not advertise Groupon deals. Offering discounted packages only to make customers feel unwelcome and provide inferior service is unacceptable. This was, without question, one of the worst customer service experiences we have had. I would not recommend this business based on our experience. read more

This spa has a lot of unique services that I don't normally see at other spas. I've been to a number of spas and found the experience here just okay. I came with a group of 5 friends, each with different packages. ( I myself booked the 210-minute jade stone massage package). They sent a confirmation email with the times of each experience, but it wasn't clear who was doing what time (e.g. there were 3 jade facial times but it wasn't clear who was to go at what time). When we arrived, the front desk had us change and ushered us into the salt room. I was confused as all the other spas I've been to before gave an overview and a tour so we knew what to expect. It was a bit jarring to not be told what to expect. After I asked about it, though, she said she'd guide each of us through as we had to switch over to different activities, so that was a relief. The salt cave was probably the best experience. It can fit 8 people, but it was only our group there, so we chatted and took pictures and relaxed and enjoyed ourselves. Afterwards was the massage, which started off with a bit of confusion. The massage therapist thought I was booked for one thing while I was booked for another. Eventually we got it sorted out, so that's all right. This was my first time getting a massage from a non-RMT massage therapist (they don't offer that service) and the experience was very different. After this experience, I wouldn't do a non-RMT again, but that's my personal preference. Next was the jade sauna. It was nice to have it all to myself, and you can make it hotter as well if you want. My package said it included access to the lounge as well, but the lounge is available for anyone and is just a small waiting room. So it was a bit misleading to say this was "part of the package" when it didn't involve anything other than a seat. Overall, I think it's fine to try if you want to experience something different. read more

Sante Healing Spa - The salt cave had 8 relaxing chairs to chill in. You can taste the salt on your tongue too. - Float Spa Near Me - Vaughan, Ontario

I really needed a treat myself kind of day and have always wanted to try our salt caves. I did a Google search and came across Sante Healing spa. They have a number of services like massage, facial, sauna and even offer yin yoga classes. What drew me in is the package deals they have for their services. I like doing a bunch of services together and found their promos to be well worth it. I decided to do the body scrub and salt cave. I highly recommend doing the cave at an odd time of the day if you want it to yourself. It is a shared space and you may want to request for options if you want to be alone. I loved the experience and really found it to be cool, calming and it definitely mimics the experience of being in an actual salt cave. As for the service I was treated very kindly and was given thorough information of the services I was given. So if you are in the north side of the GTA make sure to check it out and book ahead (a month or two in advance) as spots fill up fast! read more

Sante Healing Spa - Salt cave - Float Spa Near Me - Vaughan, Ontario

Amazing staff, professional and courteous Massage experience is awesome Clean and maintained well read more

Service was very nice and the showers are super clean. We came as a group of 4 people (two couples) for the salt float and the salt cave. The salt cave was a nice experience as it takes you away from the urban rush and relaxing. I have severe allergy, but after this session, I feel it helps. The floating session you go into a room with nice ambiance, except the blue light was a little bright and I wish the salt water was a little warmer. Other than that, we each get a neck rest and you will float automatically. Interesting experience. read more

I was recently in a salt cave in a spa in Montreal and realized that it helped with my breathing. I couldn't believe that this place has been in my neighbourhood for a few years! So I checked it out, specifically for the salt cave. They had a special $36 for 45 minutes. When I got there midday on a weekday, I had the whole cave to myself despite it seating eight. Even the floor is made of salt. I appreciated that they had told me to dress in loose but warm clothing, because the room is kept cool. They also gave me a blanket and slippers to use. :) The room has comfortable chairs to recline in, just lean back and give it a little push. I just chilled, no phone, no book and lost track of time. Worth the time and money, especially if your breathing is off (mild asthma for me). They also have salt flotation tanks, showers and massages but I did not use those. read more

This is my second time experiencing the European spa package. Absolutely loved it and will definitely come again! Great atmosphere, staff and experience. read more

I've been here multiple times and have always had a decent experience. There is tons of free parking and the staff are helpful. I usually come for the salt cave but this time I decided to try the salt cave in combination with the oxygen therapy and the salt blocks and the oxygen cocktail. Overall, it was a cool experience, I havent heard of many spas that offer those services. read more

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A massive shout-out to Jas and her staff for making my daughter's 10th birthday the most relaxing and pampering day of the year! She and I enjoyed an Indian Head rub and facial together in the same room and spent the last part of our stay in the salt cave. It was the perfect birthday/mother-daughter day ever! We will definitely make this a regular mother-daughter event and appreciate Jas and the team so much for making the day so special! read more

My first time having a treatment, it was amazing cannot wait for my next visit. Staff was very kind, explained the process, very helpful. The place is clean and neat. After sitting in the treatment room for a few minutes I felt my vision improve could see much clearer, also my sinuses was freeing up. Could breath much better. I would definitely encourage any one to try this cave salt therapy out, you will not loose anything but just gain. Best of luck. It's amazing!! read more

Sante Healing Spa - Patricia Pooran - Float Spa Near Me - Vaughan, Ontario

I took advantage of a Groupon deal to visit the Sante healing spa for a salt cave relaxation experience, together with my daughter. We were a bit late, and thus took the 407 (ouch! Yet another bit of cash to The Man), but it was brilliant driving there on this empty highway and we arrived on time. After we signed our waivers, Daniela, who was extremely welcoming and informative, escorted us to the door of the cave .... but before I go any further, let me just say that you should wear comfy clothes suitable for a cool indoor temperature. I wore sweat pants and a hoodie and, with the blankets that they gave us, I was comfortable in the cool temperatures of the cave-space. It is remarkably like a real cave, in terms of temperature; humidity; sounds of water; and stalactites pointing down at you from the ceiling. The walls are covered with salt, and the cave is lit by the lurid glow of pink salt lamps. I was pleased. The floor is covered in salt, but it's not the kind that the city covers your sidewalks with: it's Pink Himalayan Salt. The decor, the music and the moist salty air transports you to a cave-like atmosphere, and I can attest that it is very effective, because I am obsessed with exploring caves. Everywhere I travel, if there is a cave, I will find a way to get in there. The cool air, the smell of minerals, and the scope for imagination in a cave are just impossible to resist. In the Sante cave, the chairs, which look like patio chairs but actually offer much better support and control over your level of reclining, detract from the eldritch atmosphere of the cave-room. However, once you and the various other people (maximum 8) in the room are lying down in the chairs, you can look around and get a cave-like feeling. It was really cool and diverting. You could taste the salt in the air if you breathed through your mouth. The staff at Sante advise breathing through the nose for sinus and respiratory benefits. Basically, you then recline in the cave for 45 minutes. No one talks or walks around, but rather just lies there in the recliners, similar to the Sivasana at the end of a yoga practice. But this was in a cave-like environment. I found it deeply relaxing, because, if I became diverted from disciplined relaxation by random, mundane thoughts (like whether I would take the 407 and pay the toll to get home) I would open my eyes, look around the room, and imagine plots to videos that you could film in this space. Then I would drift off into relaxation. So yes, it worked. It quieted my urban, clutter-filled mind. I think that my sinuses feel clearer, and I certainly feel more relaxed. I would give it 5 stars, except my daughter's chair did not have a head-rest and she left with a headache. The staff responded sympathetically, and told her that they wished that she had said something about it sooner, because they could simply have attached one. Also, the regular price for a session like the one I describe makes it a bit of an indulgence. We are intrigued enough to return for a salt water flotation experience. For us, in Pickering, the Richmond Hill location is not convenient, but the experience was sufficiently unique that I think we will be back. As I said, I love caves and minerals, and Sante offers that (and massages, too!) Oh and I took Highways 7, 404, and 401 to get back to Pickering. We were home in 38 minutes. Not bad. read more

**THE MOST UNPROFESSIONAL SPA I HAVE EVER BEEN TO, WE WERE PHYSICALLY ASSAULTED HERE** My boyfriend bought a salt cave floating session through Groupon for my birthday. When I arrived to the facility I was greeted by Daniela who instructed me to fill out a waiver and then proceeded to show us to where out Salt Cave session would take place and the washrooms across the hall where we could get changed after. The entire session is 1 hour including float and shower time. The rooms is dimly lit, the salt pool is in a man made cave with artificial lights mimicking stars on the top. It is actually pretty romantic looking. Your body automatically floats due to the heavy concentration of salt in the water. It is a relaxing experience and will leave your skin soft. Be sure to hydrate after. Once the session was up Daniela knocked on the door to let us know. We proceeded to separate washrooms across the hall to shower and get ready to continue my birthday celebration. Obviously my boyfriend got dressed quicker than I did and went into a waiting room across from my washroom but beside the floating room. The room is dark with Himalayan salt rocks glowing and reclining chairs to relax. He decided the recline back and watch some youtube videos in the dark while he waited for me. **WHEN THE ASSAULT TOOK PLACE** As I got out of the shower I heard a woman yelling "Wtf! Stop! Wtf Arkhan! Wtf are you doing? " I thought it was unprofessional but thought maybe there was some sort of accident with the employees. Then I heard "You need to leave or I am calling the cops! Wtf Arkhan! He just had a session" At that point I was not dressed and threw on an undergarment and popped my head out of the bathroom to make sure she was ok. I stuck my head out and asked "Are you ok," because I honestly thought someone might have been assaulting her. The customer looked at me and walked away. Then I saw my boyfriend open the lounge door and say "That guy just punched me in the face!" I immediately wrapped a towel around my head and threw on some clothes and ran out. By the time I got to the front the perpetrator was gone. I asked Daniela who that was and she said it was a client who comes in once in a while but she doesn't really know him. I asked my boyfriend to explain what happened. He said the guy came in the lounge room and he assumed he was going to sit down and struck him multiple times in the face. Daniela then came in and pulled the customer out of the room and closed the door behind her. At that point her and the customer had some sort of scuffle in the hall, which is what I overhead. I told my boyfriend to call the cops and Daniela asked us not to. She said she really does not want cops there and she does not want any drama. At that point I was annoyed because if my boyfriend had came into a spa and started punching customers in the face there is NO WAY the cops would not of been called. I explained that to her and the cops were called. She said she was sorry that this happened and I explained that it wasn't her fault and she said I really do not want you to write a review because this is so bad for business. At this point I really wondered who trained her because she was saying/doing all the wrong things. I said I wouldn't write a review as long as you co-operate with the police, if that is a client you have their information in the system. She then recanted her previous statement and said that is not a client and she does not even know what he looks like. I asked her if she doesn't know the client why was she calling his name. She said she NEVER said his name. I said I heard you yell it multiple times. She said then what is his name then? The defensiveness at that point made me realize that this is someone she is protecting which we later found out to be true and we are in the process of pressing charges. This happened on Friday and it is Tuesday and management has not contacted us. There is no ownership or accountability just lies. The kicker was when she processed the Groupon AFTER the assault. She didn't even offer us our money back. This was the worst birthday I have ever celebrated. We spent hours talking to the police and her dishonestly and lack of professionalism is why I am writing this review today. The spa management has not reached out to us to remedy this experience either so I thought I should share. This is definitely a birthday I will never forget. read more

Sante Healing Spa - outside - Float Spa Near Me - Vaughan, Ontario

Went to this spa yesterday and had a terrible time. My partner and I got there and everything seem fine. At the beginning of the float I put my hand into the water and noticed that the water temperature was very warm. Actually, it seemed hot tub hot. I thought great, I love super warm water. Got in and within ten minutes had changed my mind. As did my partner. The water was way too hot to float in. We were both sweating and had to get out to take a cold shower. We tried to get back in and lasted another five minutes. We then asked the staff if they could turn the temperature down so it was closer to body temperature. They said that the water was at body temperature. They then brought out a digital thermometer and took a reading, which was 37 degrees C. We advised them that we couldn't go back in to that water for any period of time as it was too hot no matter what their thermometer said. We spoke to the manager, who advised that the water was normal body temperature and that he would take the reading again. He came back with the digital thermometer and took a reading of my body temperature and got a reading of 36.5 degrees c. He then took a reading of his temperature which was 36.7. Following that he took three readings of the water and got readings of 39.9 degrees, 40.0 degrees, and 39.9 degrees. He then called over another one of the workers who said that he had to switch the function of the thermometer to get a proper reading. Needless to say that we didn't go back in. They wanted us to pay full price for the 20 minutes we cooked like lobsters in their float. We settled on paying half price. Needles to say we will NEVER go back there. The place and personnel are dangerous. read more

I'll start off by saying this Spa is like nothing I've ever experienced. The concept is completely different and the treatments all incorporate the use of the Pink Himalayan Salt. They have a beautiful Salt Cave, Infrared salt sauna that is private, couples pink salt float tank, massages, facials and body treatments, oxygen bar and what's called the hand and foot detox room. Me and my friend spend 4 hours there and got to try it all! We got robes, slippers, oxygen cocktails and fruit that was included with our package. This was one of the most relaxing afternoons we have had in a long time and we left feeling completely rejuvenated and our skin was baby soft. What a great experience I would highly recommend this spa!! read more

Where do I begin...my wife and I visited Sante Spa for a few hours and enjoyed a couples massage, salt cave session and a float. The staff was extremely knowledgeable and friendly and made sure we had everything we needed and felt comfortable. The level of customer service was exceptional!! The massage was the best we ever had and the ladies were so sweet! Not to mention the float tank wasn't one of those pods. It was an open concept tank that fit both of us for a more romantic experience. The shower is located right in the room and towels, slippers, robes and toiletries were provided. This was the best spas we ever visited and something completely different than your typical spa. We will be telling all our friends and family and will be attending regularly when we need some R&R! Great job guys!! read more

BEWARE ladies! After having a full spa day I woke up the next morning with acute pain in my lower abdomen. When it didn't seem to get better after a day I went to the clinic to get checked out and have since found out I have a bladder infection and the doctor said it was most likely from contaminated water. I had the salt water float treatment last at Sante from 5 to 6 pm so I ask myself these two questions. How many people went in before me? How many times do they clean it out? I'm currently on antibiotics for a week and the cause can't be from anything else since I don't even have a bath tub at home. read more

Amazing place ! Very relaxing and clean! Staff is friendly and informative. You leave feeling amazing ! Definitely coming back and recommending it to friends and family read more

Friendly staff, very clean, great experience. My only complaint is that the Groupon said 60 minutes and we felt rushed at 45 minutes.

Amazing, clean, professional and relaxing!! I had the best experience ever!! I definitely recommend this place!!

Heard about this place from a friend , always was interested in this European spa style. Went there with my wife on the weekend , a lot of free parking available , we decided to try all the treatments including the cave and the float tub, we spent about 3 hours there which didn't feel enough. Very clean place , with changing room and clean showers , the place is very well maintained and super clean . The float tub was quite the experience . The attendant at the front gives great insight and info on all the treatments , we really enjoyed it and definitely would recommend , and we will definitely be back ! Thank you read more

What an experience! We booked a spa day package with my husband (for our anniversary) and it was worth every penny ESPECIALLY the float! Such a relaxed and intimate atmosphere. The staff was very professional and extremely knowledgeable and answered all the questions that I had! I would definitely be going back there for a girls spa day! Thank you so much again!! read more

Clean, friendly facility and atmosphere where all employees are knowledgeable, polite and professional and offer great services.

First visit to a salt cave today. Receptionist was professional and very informative. Experienced salt cave followed by feet and hands detox. Will go again. read more

I was gifted the salt cave session. Thank goodness cause I would have been very upset if I had spent my own money on this. When you book they tell you to bring in a book to read while you are inside. They also fail to inform you that there are 8 other people in the cave with you. The cave( or room) is filled with walmart patio chairs that tip over when you recline. Also it is too dark to read and the flashlight on your phone disturbs the others. There is no talking allowed since there are others in the room. Therefore i ended up doing some online shopping and writing this review. Dear people, if you come here seeking healing, treat yourself better and go see a real shamaan or healer. This is a pale imitation of a real healing. Be active in your own healing and dont just sit in a room. I would never do the salt cave again nor punish others with it but I would consider the floating one IF groupon offered a good deal. read more