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    Theresa Carrie Aesthetics

    5.0 (2 reviews)
    Closed 10:00 am - 5:00 pm

    By appointment only

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    UCHealth Cherry Creek Medical Center - UCHealth Cherry Creek Medical Center

    UCHealth Cherry Creek Medical Center

    4.0(19 reviews)
    2.0 miCherry Creek, Southeast

    My spouse recently had major surgery at UCHealth Cherry Creek, which was also her very first…read moresurgery and exposure to general anesthesia. While some aspects of her care were excellent, our overall experience was deeply distressing due to the conduct of certain post‑operative nursing staff. First, I want to acknowledge the providers who delivered outstanding care. Dr. Bouchard was excellent: clear, thorough, and compassionate in both pre‑operative and post‑operative communication. The attending resident was likewise excellent, demonstrating strong clinical skill and a respectful bedside manner. These physicians gave us confidence in the procedure and took our concerns seriously. Unfortunately, the quality of care in the post‑operative area did not reflect the same standard. After surgery, my spouse was slow to wake from anesthesia and in excruciating pain. While she was still groggy and doing her best to communicate her pain, one of the nurses was noticeably impatient, dismissive, and appeared focused on the fact that it was near closing time rather than on my spouse's condition. When adjusting the bed, this nurse repeatedly moved the head of the bed up and down very quickly, causing my spouse to scream in pain. There was no apparent attempt to pause, slow down, or modify her approach in response to my spouse's obvious distress. A second nurse was also rude and unhelpful until one of the anesthesiologist helped my wife. At a time when my spouse was barely emerging from anesthesia and struggling with severe pain, this nurse asked, "I don't know what else to do for you, what else is going to help you?" The burden was effectively placed on a post‑operative patient, rather than the nurse using her clinical expertise to assess, problem‑solve, and advocate for appropriate pain management and supportive measures. It was especially alarming that this nurse then suggested that my spouse might need to be transported by ambulance and admitted to a hospital, framed in a way that felt more like a threat or a way to move her out of the recovery area than a thoughtful clinical recommendation. From a patient‑centered care and safety perspective, this experience was unacceptable. My spouse was vulnerable - just out of surgery, in severe pain, and slow to wake from anesthesia, yet she was made to feel like an inconvenience. The tone, rushing, lack of empathy, and apparent prioritization of closing time over patient comfort and safety were completely inconsistent with the standard of compassionate care we expected from UCHealth. If we had known this was how the post‑operative nursing care would be handled, we would have requested a different facility. Patients undergoing major surgery, especially for the first time, deserve nurses who are clinically competent, patient, and empathetic, and who respond to pain and delayed emergence from anesthesia with professionalism and care - not frustration, dismissiveness, or implied pressure to leave because it is near closing time. I would strongly encourage UCHealth to review staffing, training, and culture in the post‑operative area at this location, to ensure that other patients and families do not have to endure the same experience.

    Excellent Lab for Walk-Ins…read more I like the availability of the lab here, located on the second floor. There's a parking entrance at the front. The lobby is a bit tight, but nice.

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    UCHealth Cherry Creek Medical Center
    UCHealth Cherry Creek Medical Center - Best place ever.

    Best place ever.

    UCHealth Cherry Creek Medical Center

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    UCHealth - UCHealth Cherry Creek Medical Center

    UCHealth

    1.0(1 review)
    2.0 miSoutheast

    This review concerns the Spine Center. I had an extensive and rather experimental cervical…read moresurgery. This technically went well, but it created a cascade of new problems down my spine. When the problems appeared, the surgeon had no interest in this appearing on my records, refused to order additional scans, and had no follow up addressing these serious concerns. He provided NO clinical notes about the appointments. Lower level doctors were not willing to do anything that would contradict the surgeon, including ordering the scans. I had to go outside the system to get an MRI that clearly showed this cascade of spinal and shoulder problems caused by the surgery. I am still in limbo and will leave UC Health. By the way, it took me a year to get this surgery scheduled because they contract out the schedulers, who would not return calls. Then the surgeon cancelled twice. The patient care is atrocious at Spine. Similarly, I visited with a shoulder specialist, also in Spine, who had me get an MRI which showed significant issues (torn rotator cuff areas, bursitis, etc.), but she refused to schedule a follow up to explain these MRI results. Folks, I get my information from the radiologists here and from the PAs, not the doctors. The assistants are the ones who write the reports and notes, not the doctors (they're named), if you get reports at all. Those who aren't surgeons (or upper level in their academic departments) are much much more helpful. The whole thing has been a nightmare. Don't believe the hype. Unless you're a high level athlete or other famous person, you can do better. And one more thing: it took me a year and a half to be able to see my primary doctor at UC Health, after having no problems for years. There must be a serious staffing shortage across most departments.

    Theresa Carrie Aesthetics - nursepractitioner - Updated August 2026

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