I went to Nami massage today for an old shoulder/neck injury. The office was a beautiful and well…read moreequipped and the session was both enjoyable and very effective in freeing up my shoulder. The night after I received a session I could sleep all night and even slept in. (Before this session I couldn't get a night's sleep because of pain in the shoulders!) Nami blended Thai massage with oil massage ... Due to a surgery she could not work on my right leg but she did an excellent job of integrating the rest of the massage such that I felt completely rejuvenated from the treatment. I teach massage and energy work myself and would highly recommend her work and technique.

Excellent spa. Although small, Nami Thai Spa is a place worth visiting. It is very clean, welcoming…read moreand made me feel relaxed upon entering and meeting Nami The massage was just the right pressure with flowing strokes filled with gentle energy. She is clearly very skilled and focuses on providing a perfect experience. I highly recommend visiting.

Great massage. I was quite tight and full of knots but Som managed to work them out. Much needed to…read moreenjoy the weekend.

Mrs. Malkoske is tiny but mighty. The session was pleasant, respectful, and amazingly effective. It…read morewas just as much a helping hand to stretch out the knots and tension as it was an aid to completely relaxing my mind and body. Definitely worth the little extra effort to find her studio above Lifestyle Markets on Douglas St.

This place is a gem! I spoke with Sasha over the phone and was able to get my family of 4 in for…read moremassages. I personally get massages about every 3-4 weeks and try to fit one in even while traveling. I loved how clean everything is. And super professional too-- I never got an elbow in my spine or hip bone, something I'm always worried about when someone uses elbows or forearms during the massage. Sasha always used one hand to feel for any bony prominences before using her other elbow to really break up the knots up and down my back. My parents are well-seasoned spa people as well and they both loved their massages, too. I'm so happy we were able to go here while in Victoria! Easy to walk to from Downtown Victoria or Chinatown. It's attached to the Best Western but they have their own storefront, or you could enter from the lobby.

Such amazing staff! Mom and I loved our massages. They even made us fresh tea after. Highly…read morerecommend. We did the foot massage and it was so relaxing. Thank you so much!

They ripped me off. The Groupon coupon advertises as "Thai massage for $45" but it should actually…read moreread "Thai massage for Ladies only for $45". They won't honour the coupon for men and site the "fine print" that is hard to find. They then charge an extra $17.25... or you lose your $45. A despicable scam and blatant gender discrimination to boot. They won't get any business from me, my family or my friends. I don't recommend that you support them either.

A very good Thai massage! We made an appointment and went. To be honest I was a little doubtful…read morewhen we arrived as it's the bottom floor of someone's house. However, we went in an were pleasantly surprised. Clean, private, safe, and a great massage. Give them a try.

I have been a satisfied customer of Vivi therapy for more than 2 years now. The team at the Oak Bay…read morelocation is excellent. Top marks for Marissa and Ilinca, and Roxanne has experience and then some. They have strong front end staff who are excellent at resolving scheduling issues and can help with the materiel one might need if one is planning a surprise massage for a spouse. In a city full of RMT's Vivi is one of a kind.

Very unprofessional, unhelpful and unwelcoming business. Bought a Dealfind coupon and could not…read moreget an appointment without being grilled and chastized about one coupon per person. I received one as a gift from a friend and I bought one for my mom. All coupons have not been redeemed, though they were purchased in 2011. I called two times and could not get professional assistance or even book an appointment. Beware of this place, very unsatisfied and I was hung up on in the second attempt. I am going to eat my losses and warn others to stay away, thank goodness my elderly mother never called.

It took a few tries to find a massage therapist at this practice that could provide the deep tissue…read morepressure I need, but I did eventually and have been happy with the services received since from that specific therapist. However one thing you should know if planning to come here, is that they regularly increase their rates - going from $110 to $118 to $125 per hour for massage services in less than the 18 months I've been coming here. Now keep in mind, I understand inflation, increased costs, etc... So its not the price increases I have as much issue with (although the frequency seems extreme especially given the fact my insurance coverage hasn't increased in that time)... My main issue is the fact that they increase their prices with ZERO communication being sent out. So one month the price is one thing and then you come in for another scheduled appointment and suddenly they start charging you a higher rate without a word of mention. It wasn't until after I tapped my card for payment that I noticed the increase. In what world is it not standard practice to inform customers - especially if they have services booked - that the prices are increasing? A simple email would solve this problem but instead they just assume all is well and leave it to the admins at the front desk who have to deal with explaining it after the fact? Lucky for this place I like my current massage therapist - because their ethical business administration practices are seriously lacking.

Splendid way to spend our first day in Victoria after traveling most of the day before. Very…read moreprofessional and oh so worth it!

Customer service at the Reception managing (or not managing, in my case) appointments and…read morecommunications with client/s will benefit form considerable improvements. I was disappointed at how my appointment was handled by one of the staff, who interrupted my conversation with the receptionist (the other staff). While cancelling my appointment (which was booked in advance) no efforts were made to reschedule or provide alternative masseuse/masseur... not to mention "we are sorry , it did not work out today". Staff was _rude_ outright (while smiling at you). Management was not interested in my feedback (post-event): was not listening, interrupting, and trying to "sell me" their busyness model: billing structure and bottom line, instead. yowza ! way to go ...

Why was my review in 2021 DELETED? I thought YELP was fair…read moreand reputable? Something doesn't smell right if you are deleting honest reviews because of a side deal with the business....Disappointing!

If you're looking for registered massage therapists with strong hands, great knowledge, and…read moreprofessionalism - I recommend both Neal Eberle & Phil Lavoie. Both know the body very well and use up-to-date techniques. They excel at therapeutic massage! I've been to many massage therapists in Victoria and Calgary - without a doubt, I totally appreciate their adaptability, excellent assessment of any ailments, and therapy that really works!