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    Thibodaux Regional Health System

    3.0 (2 reviews)

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    5 years ago

    Helpful 4
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    2 years ago

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    Ochsner Urgent Care - Thibodaux - MHM Urgent care Thibodaux Lobby

    Ochsner Urgent Care - Thibodaux

    2.5(8 reviews)
    1.8 mi

    On a recent trip to LA I ended up in Thibodaux La ., sicker then a dog. Went to MHM Urgent Care. In…read morejust a few short minutes they had me checked took my insurance "Thank God" The Dr. was with me in just a few short minutes diagnosed me with food poisoning. Gave me some good treatment rested the rest of the evening and I was on the way and finished my trip going to only 4 star places on Yelp. Thanks MHM

    One star for wait time only because I can't leave it blank…read more When I checked in at the desk there were quite a few people in the waiting area, so, like the others, I sat and waited. To my somewhat relief there were a few people that weren't patients but there waiting for someone who was. BUT, after a long while, I noticed that there was a woman who was called to the back who had checked in AFTER me. First I thought...maybe they take appointments. Then, a few minutes later as I was talking to a couple who I knew and that had checked in about 45 minutes AFTER me, they too were called to the back. That didn't sit very well with me so I went to the desk to ask if i had been forgotten. The receptionist simply replied "you're next". "How can that be" I asked, and she just simply repeated "you're next". No explanation as to why. I said "it's not at all fair" and more than a few people heard me. When I was finally called, I had been waiting for just about 1-1/2 hours. I went to the back and right away the nurse apologized for the error done at the desk. They couldn't explain why either. I went over my medications with the nurse in the computer and told him what I was no longer taking and what I was now taking. That done he put me in a room and assured that the DR. would be here shortly. Would you have thought that I would be in that room for an additional 45 minutes. I certainly didn't. If I had I not been feeling so bad and been there so long; I would have left. Finally Ray Campo, NP walked in and also apologized for the wait. He on the other hand listened to my problem(s) and prescribed the medicines and an injection. When I went back to the front desk, there she was again with a very straight face (she was not apologetic and just asked me if I was alright). I told her I'll be OK. While I was putting my jacket on and waiting for her to collect my fee, she got up from the desk and walked toward the back. The rest of the staff wished me a Merry Christmas from the open door where I could see them all and I bid them the same. With the exception of Ray Campo, NP who treated me, the time there was a complete bumble. This Urgent Care facility is completely understaffed with doctors and/or practitioners, especially weekends and during the cold and flu season. I believe my approximate time there was like 2-1/2 hours or more. That is completely inexcusable for a place called URGENT CARE. Incidentally, I was not charged at check-in time (which I found unusual), and was not charged at check-out, I guess because the receptionist got up and walked to the back, she didn't want to have to face me again. It's alright with me because I left. After getting home and going over the paperwork I noticed that all of the medications I had gone over with the nurse on the computer was still on file. He didn't make any changes at all. This is insane.

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    Ochsner Urgent Care - Thibodaux - MHM Urgent Care Thibodaux Outside

    MHM Urgent Care Thibodaux Outside

    Ochsner Urgent Care - Thibodaux - Procedure room

    Procedure room

    Ochsner Urgent Care - Thibodaux

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    Family Doctor Clinic Of Thibodaux - These are the doctors listed that won't see me in the future..  I feel a bit angry at the lack of explanation of why??

    Family Doctor Clinic Of Thibodaux

    1.2(9 reviews)
    0.6 mi

    I have been going to this clinic for years. Lately the wait time has increased and the time with…read moredoctor has decreased

    Unfortunately, my husband had a very poor experience seeing one of the providers here (specifically…read moreDr. Fortier), and was actually sent a letter saying that they would not treat him in the future. In all fairness, with an experience like that, I had no intention of visiting this clinic for myself, or our children at any point in the future, because of this poor experience. However, my mother recently was admitted to the hospital on a few occasions, but her provider does not do hospital rounds. The family Dr. clinic has a contract with her provider to perform rounds so I was naturally quite concerned about who would check on her. Dr. Robichaux checked in on her during her stay, and he was kind, informative, and I do not have a single negative comment to say about him. She was also visited by Dr. Templet, who my mother said was "very nice" to her. I do believe that of all of the providers at this clinic, some are going to be good, and others are to be avoided at all costs. Reading through the reviews I am confused by positive reviews for some of the providers. I can only assume that if you are a regular patient, you will have different treatment than those who are there to begin a new journey or to simply have occasional care. If this is the only clinic that your insurance will cover, I completely understand, but I hope that you get one of the better providers on a good day. Overall, my opinion of this clinic has only been solidified in the past few years, and that is to stay away if it all possible.

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    Family Doctor Clinic Of Thibodaux
    Family Doctor Clinic Of Thibodaux
    Family Doctor Clinic Of Thibodaux

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    Thibodaux Regional Health System - hospitals - Updated August 2026

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