I had a very concerning experience with Invisalign treatment here. I was given retainers before…read morerefinements were completed, and the retainers did not fit correctly. After I raised concerns, the office later confirmed that refinements were needed, but then told me I would have to pay out of pocket for a new set of retainers, even though I was on a comprehensive Invisalign plan. When I asked for clarification based on the written Invisalign agreement, the explanation kept changing. After I began questioning this, I was offered $100 off instead of a clear resolution, which raised concerns about billing practices. Communication went in circles and delayed my treatment, and I had to involve Invisalign corporate to address the issue. I strongly recommend that patients considering Invisalign here ask very specific questions about treatment sequencing, refinements, and potential charges before starting.

Absolutely terrible experience!! The doctor walked out on me for asking questions. He told me what…read moreI was asking to be done was impossible and I told him Ive done this specific thing several times at my other dentist (I only switched dentists because of in network insurance) . also the front desk receptionist is so rude!!! They also messed up a filling, they drilled too deep and now I have to have a root canal which I've never had an issue with this tooth until after this doctor touched it!

Great Experience with very caring hygienists and dentist. They were very attentive to comfort and…read moreto make sure that the dental works was exactly what I expected. Will be going back again.

Dr. Young was very knowledgeable, and very kind!! I definitely would suggest this place of…read morebusiness! I was greeted warmly for it being my first time there!

I brought my daughter in for routine dental work and arrived a few minutes early, as requested. The…read morelobby was completely empty, yet we waited 45 minutes past our scheduled appointment time before she was taken back. During that wait, another patient arrived roughly 30 minutes after us and was taken back immediately. After we had already been waiting 15 minutes beyond our appointment time, the receptionist told us she would be seen shortly. That turned into an additional 30 minute wait, and we were moments away from leaving when my daughter was finally called back. While waiting, the receptionist was laughing and giggling with another employee, showing no apparent concern that a patient had been sitting in the lobby for nearly an hour past their scheduled time. If the office was running that far behind, we should have been informed upon arrival and given the option to reschedule. I took my child out of school and shortened my workday by three hours to accommodate this appointment. That time was not respected. After finally being taken back, my daughter then waited another 30 minutes before actually being seen. After her appointment concluded, my daughter said that there were three additional patients being seen simultaneously. I understand a practice wanting to maximize the opportunity to generate revenue, but when that comes at the expense of making a child wait over an hour and fifteen minutes, especially when that child should be in school, it reflects a serious scheduling and management problem. Unfortunately, this experience has made it clear that this practice does not value patients time, and this will be our last visit.

after several years at his practice, I decided to leave for the following reasons :…read more - multiple billing issues - telling me I had cavities that should be filled , but at the next appointment they had hardened back up and disappeared (which is impossible if they were really cavities) - couple of visits with wait times more than 45 minutes - at my last cleaning, they were booking 9 months out for cleaning instead of being able to do the normal 6 months - floor was very dirty

I have been a patient since the early 80's. Dr Stiebel has always been wonderful and Dr. Baker is…read morea great addition. My whole family goes there. Staff is excellent as well. They participate with my Delta Dental policy. Highly recommended.

From the owner: We provide a variety of high-quality dental treatments to the residents of Stephens City, VA and…read morethe surrounding area. We operate on the premise that everyone deserves excellent and personalized dental care. Each individual patient has a unique set of teeth, and therefore deserves the treatment and care best-suited for their teeth and gums.

Cedar Creek Dental is great at keeping my gum disease in check with maintenance cleanings. Always…read morepainless! Appreciate the well trained and friendly staff!

It's been almost over 12 years since I went to the dentist. Long time I know. Finally getting my…read morelife back on track and taking care of myself like I should. So when I was looking for a dentist in the area I had no clue where to go since I just recently moved to this area. Searched on my dental insurance app and found this place and set everything up online. Skeptical because I'd never been there before and don't know anyone to ask about it. Went to my appointment and really didn't have to wait long at all to be seen which was nice. I liked the technology that they had and how they make sure that they have a record of where you started out at. It was a very comprehensive examination of my teeth and what will be needed to get them back on track after the years of neglect. They really seemed to care and to make sure that I knew everything that was going on. Everything was presented right in front of me on a screen and I could see everything happening. I was seen by 3 different people. The first lady was there the whole time and she took my medical history and all the xrays/pictures that was needed. Then another lady checked my gums to see if there was anything wrong along the gum line. Then finally I met the dentist. She looked at my teeth and noted any trouble spots to the first lady. She told me what was going on in my mouth and what would be needed to repair and clean everything. So for a first dental appointment in over 12 years this wasn't nearly as bad as I thought it was going to be. There wasn't any actual cleaning of my teeth at this time. It was just a comprehensive check of where my teeth are right now and I've got another appointment set in 2 weeks to get started on my teeth. Long review I know, but wanted to give an overview of my first experience with a very awesome dental office. They also have a comfort dog there if needed!

Dr. Gibson is a terrific dentist. She is very sensitive to her patient's comfort, and she is…read moreskilled at resolving the most complicated dental issues. Her reputation is impeccable - she is professional, keeps well abreast of evolving dental technologies and she runs a very good business. Every contact with Dr. Gibson's office is pleasurable and re-assures her patients that we are in good hands. She has taken great care in selecting her staff, each of whom exudes their own confidence and always with your benefit and care as their foremost consideration. Sarah is a wonderful office administrator who keeps things running smoothly and is very helpful and accommodating; and my dental hygienist (Cindy) is a veteran of the United States Air Force and a skilled professional with a gentle touch. I'm in my 70's, and I've had many dentist and been to many dental offices. Dr. Gibson ranks on top of them all, and I unhesitatingly and highly recommend her for your dental care as well as the care of your entire family.

Excellent gentle dentist. I am like everyone else and i just dread seeing the dentist. Dr. Heather…read moreGibson reassure me and makes me feel very relaxed and at ease. She is definatly the one to call for your family dental care. My 3 yr old grand daughter even sees her and loves Dr. Heather Gibson. The office staff is also top notch , friendly and always helpful. Mary Sanders

Great first time experience today. I was very pleased with the care and attention of the whole…read morestaff, I made an appointment for a routine cleaning in 6 months

Words cannot express how much I love this office! I'm a complete dental-phobe after some bad…read moredentist experiences as a child and always have had a lot of anxiety surrounding dental visits. Dr. Haynie and his fabulous team of hygienists put me right at ease. It was the most calm, gentle and thorough cleaning I've ever had (in my 30 years of life). I've seen several hygienists in the office and they are all equally amazing. They are great at fitting you in for emergencies or last-minute concerns as well.

I would not recommend this dental office based on my experience. Their x-ray machine was not…read moreworking, so they used a manual device and took more than nine images before I finally declined further attempts. When I asked about a fluoride treatment, the staff member couldn't explain what it was. " I think its a sealant" The cleaning itself was very brief, about seven minutes total and they were unable to floss my teeth, advising me to "just floss at home." When I later requested my records to transfer to my previous dentist, there was confusion between locations. I was told they were sent but when I called two days later I was told that I was not a patient at that location and she listed male patients with my last name... Im female and she probably shouldn't tell me that info. I called the correct location and was advised I may get a call back on her personal number because the phones were acting up and she wanted to throw them against the wall. Overall, the visit felt disorganized and unprofessional, and I chose to return to my previous provider.

These guys are great. Very honest. I went to them after another dentists told me I had a ton of…read morecavities. Yeah well my bs meter was pegged. Valley dental gave me a second opinion and informed me I had Zero cavities. They'll be my go to dental care for life. Thanks

This guy broke one of my front teeth while trying to pull a molar!!! Never offered any means to…read morecorrect the broken tooth! I will never go back and never reccomend anyone to go to this dentist!!!!

Dr. Jeffrey Davis has been my dentist for more than ten years and I am happy to say that his…read moreservices along with that of his two RDS assistants have been superb. Now that I am becoming elderly my dental problems are becoming more complex to fix and I appreciate that Dr. Davis walks the extra mile to ensure a quality job. They deserve to enjoy a great thanksgiving

Scheduled a cleaning and when I got there they informed me they don't do cleanings until they do an…read moreexamination of your teeth. You have to make a second appointment for a cleaning. Never heard of that before. Scheduled my cleaning somewhere else.