The owner Dannieal is awesome. She's very easy to work with, not the least bit pushy and runs a…read morenice clean car lot with quality vehicles. Not the least bit a typical predatory used car lot like many in the area are. I highly recommend purchasing a car here!

Sold me a truck that has damage so severe it can't be fixed at all. It's undrivable after 2 months…read morebecause the frame is broke. The sales woman, Danielle, admitted outright that she knew the frame was irreparable before selling it to me. I asked if she was going to make any effort to make it right by buying it back or even taking it back as a trade in towards another vehicle ( after allowing my mechanic to check a new one out, of course.) She basically laughed at the suggestion and hung up the phone.

great customer service from the office staff to the techs who worked on my vehicle. The utmost…read moreprofessional and always accommodative. Went there to have an electric lift wired.

Great crew. Excellent service and sales department! Will return for service and my next vehicle…read morepurchase

I have bought multiple from there. Every car has had problems with in a month. Service is shitty…read more They rigged the cars and sell cars high priced garbage inventory owner doesn't care.

Bought three cars from this dealership and my experiences are escalating from bad to worst in terms…read moreof car breakdowns. Except Ronnie in the sales office, the rest seems to lack motivation for even ordinary service. Their mechanic seems to patch these used crash cars in a very cheap way to trap customers in coming back for repairs soon after financing. That's how the mechanic makes his buck, I was told! I know, from experience, that this dealership is about providing credit financing at high cost, rather than improving the working state of the used cars they provide. The lure is no credit checks. It seems obvious based on the high downpayment, the weekly, or monthly payments. I feel cheated and helpless, at the same time. It is sad @ Zephyrhills. The relief person in the office staff needs customer service training sooner than later. He hangs up the phone anytime of his choosing. I am told that I have to negotiate with the mechanic for refunds on faulty and incomplete repairs, not the office. What a 'Krock'! I am still awaiting a refund response on a water pump replacement that had to be reworked, because my Chevy Cruze was overheating, the temperature gauge was stationary, the cooling fans are working constantly, and the coolant reservoir fluid is cold to the touch. This is just the last bad experience. I must know better, when enough is enough! What a disappointment on my part to allow this level of service to drain me of cash and accompanying emotional trauma. Keep it up A CARLOT Inc., time will tell the true story!

This dealership is awesome. They work with you and do whatever it takes to get you into your…read morecar.Great place no salesmen pressuring u. If u are looking for a good running car this is your place

Best car dealer ever! Chris and the ladies in the office are the best. Chris didn't try to hassle…read moreme or I told him what I had and he made it happen! They go out of their way to help you. Trust me when I say I love my car I bought from them and I recommend them to anyone!! I'll be going back there when I buy another car!

I brought our truck in for oil change and check up. Staff was very friendly even with being busy…read more Once it was our turn, the staff listened and took the truck off for the oil change and check up. We dropped it off as we had errand to run. After a little bit, we received a phone call giving the update and any advice for needed work. No one tried to up sell or was pushy. Soon we were back to pick it up. They did a great job. I will be back again.

We purchased a brand new 2022 jeep compass from Jim Browne Chrysler Jeep Dodge , it serviced us…read morewell ! The salesman was Cory ,very professional and accommodating but when it came time for having our vehicle serviced, we was treated cold and not welcomed!!! They talk at you and never look you in your eyes!! We said we would not purchase another vehicle from Jim Browne, but three years later we went in for our finale oil change on our Compass and saw a Gray Jeep Grand Cherokee and we had the new vehicle fever!! Now we met Larry and his son Caleb and we was amazed at the offer they worked for us , so we brought the 2025 Jeep Grand Cherokee ! So now it's time for servicing our vehicle and we thought maybe things had changed in the service dept , it hasn't at least not for us ! The service manager has a very nasty attitude towards us and so did the gentlemen that serviced our vehicle on 6-27-26 , first he walked up to us didn't ask us anything, just started to open our door for us to get out ! I thought here we go again!! When service was completed he came to the waiting room and said your car is ready and walked away before we could get out of our seats! When we got to his desk steal very cold intolerant attitude!! He never went over what was done to our vehicle, we read the paperwork he gave us and we had asked about a recall regarding emissions control and safety, that asked him to fix , nothing was done for that recall ! Then my husband asked about our bright lights going off and on , this person got mad and he was not going to do that we would either wait there until he found the time! The way we were treated let's us know one thing , that our problems came from the service department's inability to honestly approach each customer without being bias attitude, we are all equal and want the same thing in life, that's to be treated with kindness and respect, nothing more! Because of this we will never buy another vehicle from Jim Browne ever again in this lifetime!! I'm sure another dealership will be glad to get our business!!!

Freddy and Andy were outstanding. They resolved our long-standing technical issue. We are so…read moregrateful. I am a long time, BMW owner and have dealt with many dealerships. This one is hands-down, the most professional and knowledgeable dealership. We purchased our car here, and also had a long-standing technical issue resolved. These guys are top-notch!

Thank you, BMW of Wesley Chapel, for adding diaper change stations!…read more Six months ago, I left a review noting that there wasn't a diaper changing station in the men's restroom at BMW of Wesley Chapel. I'm happy to report that things have changed for the better, and I'm genuinely impressed by your responsiveness and commitment to families. What I appreciate Thoughtful design:** The diaper changing stations are conveniently located, clean, and well-stocked. Family-friendly environment:** It's clear you've put real effort into making visits easier for parents and caregivers. Professional service mindset:** It's reassuring to see a dealership take feedback seriously and act on it. Why it matters As a parent, small conveniences like this can make a big difference in what should be a stress-free service experience. It demonstrates respect for customers with children and a dedication to high-quality, inclusive facilities. Recommendation If you're visiting BMW of Wesley Chapel with a little one, you'll appreciate the added convenience. Thank you to the management and staff for listening, acting, and continuously improving the customer experience.

I purchased a beautiful 1st generation Hilux Surf from Prestige Motors. Without seeing the vehicle…read morein person, I had it shipped to me, which I have never done before. I was blown away by the quality of his vehicle, being nearly 40 years old. Andrew was responsive and easy to work with. Now I just have to try and maintain the strength to not buy more - Prestige Motors Tampa imports many low mileage beautiful automobiles!

This was the quickest, most pleasant car buying experience I've ever had. I seen a vehicle on their…read morewebsite that interested me. Andrew contacted me within five minutes of my request for information. He was patient, answered all of my questions, and was completely transparent with me the entire process. I was in and out in less than an hour, which is extremely important to me. Time is precious, and I value mine. Andrew was completely respectful of that. I will definitely return to Prestige Motors the next time I'm in the market for a vehicle, and I recommend them to anyone that is currently looking to make a purchase.

Worst car buying experience ever! Feel we were misled and lied to for almost 3 months with the…read moremost simple question never being answered via email or phone. Originally told by Owner Steve that there was a "title" issue and that would be resolved in 30 days, but 77 days later there was no information and no title. He failed to meet every timeframe HE established (usually by weeks): when we could test drive the car, when we could take the car to our mechanic, purchase price, when he would send the conditional purchase agreement, when he would sign the purchase agreement (which he never did), etc... If my wife didn't want that particular car so bad would have walked away months ago. Run, don't walk, away from Honest Engines!

From the owner: 1999 to presentread more