Excellent service received by this awesome company! My vehicle got stuck in the mud during the…read morerecent heavy rains. Two other tow companies ATTEMPTED to get my truck out but none could. One of them actually damaged my vehicle which resulted in a $690.00 repair bill for them! Ellis Towing showed up within minutes from me calling and got me out in less than 30 minutes. I highly recommend this company for all your towing and recovery needs! A+A+A+A+A+

Only time will tell about my service, but I am very happy that they got me in so quickly and…read moreperformed the tire change in a timely manner. Would definitely use them again.

They have been great to do business with. They help us keep several old cars on the roadread more

I have truly enjoyed this place and it's not just the sheer exceptional customer service. They…read moretruly ARE an automotive place that cares and takes their jobs seriously. They go above and beyond the call of duty. I am thankful to enjoy a nice atmosphere and complete service coming here with my 2017 Honda Civic. I will be back when I need something else the Honda might need. Dnt feel bad. CALL THEM THEY WILL MAKE SURE YOU ARE UP TO DATE ON YOUR Vehicle. The lady at the desk is friendly and always willing to help. Go ahead again call em what could be bad under the hood might be a call to a beautiful auto relationship 10/26/2025

My wife decided to use Sellers and both times the quote for a repair was 2 -4 thousand dollars ??…read more car was repaired someplace else for lees then $200 . both times .

Got my vehicle back after about 3 weeks. Dropped it off with a full tank of gas, came back empty…read more No antifreeze in radiator. I always keep a check on my fluid levels. Will not return or recommend. I would go into the minus stars if I could.

I am dazzled by my experience with Integrated Auto. I was an out-of-towner, in Sanford only for a…read moreweek's visit; had a minor, unusual problem with my drivers-side visor; and I had no appointment. Christy graciously greeted me, listened to my problem and responded, "Our mechanic, Ricky, will be out as soon as he thoroughly washes his hands." Ricky studied my visor, explained what the problem was and said, "Since you will not be in town long enough to have us order and receive the part you need, I might be able to figure out a temporary solution so you can return home safely with a functional visor." He returned momentarily with a part from a 2009 Honda that he was keeping in his "Miscellaneous Drawer", put it on the visor and said, "You are good to go." What a professional, creative, exceptional team Integrated Auto has! Wish I lived close so they could take care of my total automobile needs.

mike and Phillip are great people. I always take my car there and they make sure not to overcharge…read moreme or add on anything unnecessary. I would recommend taking your car here if you have trouble with anything.

Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I gave them benefit of the doubt time and time again, but I was continuously lied to about an ETA…read more I was charged $80 for an assessment of the vehicle damage. I was told to order a part to the rear bumper and they could put it on. I was told to reach out to them when the part arrived and I done so I was given a date and an ETA after I begged for it and they never showed up nor did they communicate they wouldn't make it. I had to reach out to them and got a response that he was still at the prior scheduled repair and sometimes things take longer. I'm not slow and I know things happen, but communication is key. I also put my day on hold for the second time as they gave me a time frame. Then I was told "If I'm at an appointment I don't always have my phone, my hands are greasy so can't text, etc". All clients should be of importance including the one you gave a time frame. It takes 2 minutes to wipe your hands and send an update on the situation. Then he says "I was trying to do you a favor by coming on your off day". I didn't ask for any favors and sent messages offering to get off early either afternoon so job could be performed and again no response. They take your money and do not render the service that they told you they would be able to complete. I now have bumper that possibly can't be returned and job not done. I will be reaching out to YELP because they advertise for them and they're getting over on people. I will be filing a complaint with the local police department for fraudulent activity. I will also be reaching out to an attorney because this is unacceptable and not one time was offered a refund, but he's made that clear that's their "diagnostic assessment charge ". Oh, and they mentioned a discount for first responders that I didn't even get. Please do not give these people your business your money or your time. I honestly had high hopes because when I finally did meet them, they seemed genuine and then they played my face. If the job was something that they honestly could not do or didn't want to do all they had to do was tell me not keep stringing me along. If anyone needs screenshots of the conversation, I have that too. They wanna say we can still complete the job our you can go somewhere else. At this point you can't be trusted and I waste my time which is valuable as well as everyone else's. He kept saying he understands my frustration and I reminded him multiple times that I'm not frustrated. I'm past that I'm pissed off. Had I have known what I know now I would've ran and not wasted my money nor my time. I have all the screenshots if needed.

Absolutely worst customer service, after about four years will never return. There are other shops…read morewho realize how Important effective courteous customer service is

Paid over $500 to get new brakes and rotors, after a few months the rotors began to warp. The…read morerefused to honor the warranty on them. This place will never get my business again. Beware folks if something happens they'll blame you. Shady business.