I have been a customer of this shop since 2018 and, until recently, had no disputes or unresolved issues with their work. Background: 2016 Ram 2500, 6.7L Cummins diesel. Daily driver only -- no towing, no off-road use. Transmission Build: M3960 / MF S1 BM 3960, installed November 2021. November 2024 -- Transmission failure at 62,500 miles on that build. Repair cost: $12,000+. Upon pickup, the front bumper was found to be improperly secured and required a return visit to correct. December 2024 -- Vehicle returned after a transmission "Refresh" ($8,088). Within 2 miles of leaving the shop, the transmission was not shifting correctly. The truck was returned immediately. January 2025 -- Vehicle returned to me in drivable condition. This is the in-service date for the refreshed transmission. January 2026 -- Exactly 12 months from the in-service date, the transmission again stopped shifting properly under identical usage conditions. The shop declined to repair the unit under any warranty or goodwill provision. For context, two prior issues were resolved without escalation: -- A passenger side mirror was damaged during a replacement service. The parts supplier where I purchased the mirrors honored their warranty and I completed the reinstallation myself. -- A TPMS sensor was improperly installed with a new set of 4 tires purchase. Discount Tire diagnosed and corrected the issue at my expense. I did not raise either of those issues with the shop at the time. Given my history as a customer since 2018 and the total financial investment involved, you would think this place would be responsive. Avoid this place, integrity does exist here. read more

First visit- Took my Jag in for brakes and rotors. I was so impressed with their service overall. As a woman, I can say that taking your vehicle in to an auto repair shop by yourself in general is like walking into another world. It's intimidating and immediately your stress levels go crazy. This is not my area of expertise but CDT Automotive changes all of that with how they treat you and communicate with you. They truly are the masters at giving great customer service. Details: They have a modern and super clean shop with a waiting area that is comfortable and CLEAN with a TV and good magazines. I was given a tour of the garage area and it's immaculate. All of the staff are super friendly and knowledgeable. I had my brakes and rotors replaced and while I waited in the lobby was given all of the details, delivering on expectations from the start. I knew about how long it would take, next steps along the way, cost breakdown and AJ, the service manager, made me feel catered to. He even had lunch brought in while I waited. Above and beyond expectations on customer service. They wash your vehicle and place a snack and bottle of water with a coupon in your vehicle upon leaving. Amazing! Second visit: Had them complete my vehicle's routine maintenance and again, Bobby, AJ and staff were all there to greet me and again, exceeded my expectations. Due to the work I needed done I was going to be there for an extended amount of time. AJ hooked me up with a driver to drop me off and pick me up for lunch. Both of the guys driving me to and from were friendly and they both talked about how much they love working there. The entire vibe of the place is that the people there love the work they do and working there and it delivers in how they treat their customers. Compared to taking my vehicle to the dealership, cost is much better and overall customer service just beats anyone out there. They do great work, they meet and exceed expectations and ladies you can actually RELAX knowing you are in good hands, won't get talked down to, your questions will get answered honestly and with CARE. They work on both foreign and domestic vehicles. They have won me over and I wont take my vehicle anywhere else if I can help it. read more

Well what started off as a frustrating situation turned into this company putting the customer first and me leaving a positive review. Was scheduled to have 2 cars in for simple oil changes on a day that worked with my tight schedule. Never heard anything all day, very frustrating.... Drove one car there told them what happened they immediately took it in and did the work. Drove the other car in right after and same, they immediately did the work. Wasn't the scheduling I hoped for but they did make things happen as quickly as they could and I felt like they tried to put the customer first, well done CDT! read more

Simply the best! Professionalism, craftsmanship and honesty. Kyle and Travis went over and above. BRAVO ZULU CDT (job well done). read more

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I had a great first experience using CDT for the installation of a Tano cover on my pick up truck. From the first call to the follow up after installation, everything was first class. I highly recommend this is a great repair shop and Fleet maintenance center! read more

CDT Automotive - Auto Parts & Supplies Near Me - Fuquay Varina, North Carolina

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If you are looking up CDT and reading this review, you obviously are looking for good techs to do some work on your truck/vehicle. I have a 2018 Chevy 2500 HD that I have had them do regular maintenance, oil, filters, etc. When I bought it brand new I had the stealership put a 1.5-2" Rough Country level kit on it, After 45k miles and 6.5 years the pit arms and idler arms needed replacing as well as tie rods. Since I paid off the truck, I decided to go all in and have them install a Cognito 3" level with Premier Fox SP reservoir shocks as well and new 33" tires to finish it off. Dropped off my truck on Tuesday they actually gave me the Owners Jeep as a loaner for a night, the next day they brought me one of their loaner trucks until mine was done. On Thursday I received a call that one more mod needed to be done to prevent rubbing on the control arm. Picked it up Thursday afternoon and was very pleased with the work. Looked great. Would have preferred 35" tires, but with the shape of GMC and Chevy truck front wheel wells hard to get without rubbing and/or trimming. I just want to say that Ben Stone, my advisor and Bobby Zeis, my Tech did an awesome job and the customer service is second to none. Trust them with your vehicle work! See you soon guys! read more

Did not do one thing that I had asked them to do and they agreed to do. The kept my Jeep for 4 days ran an engine Diagnostic (did not ask them to do) and charge me for it. I asked them had they removed my throttle body and inspect it. They said they had. They did not do this. read more

I have been taking my diesel truck here for some time and they are always quick to get things done and their prices are competitiv. i needed to have a skid plate installed on my civic so I had them do it instead of trying to do it myself in the driveway. they had it done in a few minutes. their labor was extremely fair and I didn't have to wake up the next morning with an aching back. the guys could have easily charged me more but are honest and took care of what I needed without any hassle. they will even shuttle you to your house if you need them to. it's a great place to get your diesel truck worked on and gas vehicles as well. they also can order accessories at very competitive prices. I am a repeat customer and plan to keep going there for my vehicle needs. read more

Awesome guys and do great work. Even put me in a free loaner while my car was being serviced.