Only time will tell about my service, but I am very happy that they got me in so quickly and performed the tire change in a timely manner. Would definitely use them again. read more

They have been great to do business with. They help us keep several old cars on the road

BMW thermostat heater control I have had the pleasure of bringing my Mazda Camry and BMW to the guys here at Midway. Not only do they have options for payment, Dean is always on point with everything from communication of issues, cost and professionalism. I greatly appreciate everything they do for my vehicles and I refer them to family and friends. Everyone had awesome things to say, Dean is an honest mechanic that doesn't have you fixing things that don't need fixing. I trust them with my most expensive car when I can't get scheduled at a service center so he's the first person I can call. Usually I drop off and it's done in a few hours or by end of day. No complaints whatsoever with Midway read more

I picked up a screw in my tire and called Midway at 5 on a Friday... I expected to set up an appointment for next week. Instead, I was told to come on down. They were able to fix my tire and put it back on my car in 10 minutes and had me out the door. I am very grateful! Thank you guys/gals! read more

Beware! took twice as long as promised, didn't put car back together and lost parts off my vehicle which they refuse to replace. Dropped Jeep off at open on monday for them to diagnose my AC, didn't hear from them all day, at 530 they called to say they couldn't find the issue it was working perfectly and needed to keep it another day. The next morning (30 minutes into their day) I was told my condenser needed to be replaced and it would cost almost $900, seems odd since they claimed it was working perfectly. They "fixed" the issue and I was able to pick it up Tuesday night. On thursday we drove to florida and when I got in on the passenger side noticed that the wheel well molding was missing. I called to ask if they forgot to put it on but they never called me back, i was then out of country for a week without cell phone so called again when I got back, they told me they checked but the mechanic said it was put on before it left. I told them if this is the case then the they didn't put it back together correctly and it fell off. The woman on the phone said there was no way to know....I let her know Ive owned this car for 6 years without any issues and that there are 8 clips that hold this part on which means they didn't put it back on correctly. She kept pushing me off to which I said "are you telling me you are not prepared to make this right?" she asked what I expected and I told her "replace the part". She said she would talk to the owner and call me back. I made sure she had my number her response "yeah, its in the system"..."ok i was just making sure because you never called me back last time, so please make sure you call me back." They never had the decentcy to even call back again. This place has no integrity, no morals, don't respect their customers time or them as people. I live 5 miles up the road and will never be back! all because they would do what was right and replace a $50 part that they installed incorrectly. Also they AC is not even working close to as good as it did before, it does not blow even close to as cold as it did before they had it in their shop. read more

I was driving down the 501 after picking up a Cub Cadet from Siler City. BOOM! The utility trailer tire blew out! As fate would have it, I was about 150 yards from Midway Tire and Auto. I crept into the parking lot and spoke with the owner, Craig. Craig sent Jacob out to take a look at what I was working with - a shredded tire, a flat spare (that might not hold air), and no tools to take care of my problem myself. In less than 20 minutes, the team had me back on the road with a recommendation on where I could quickly get a replacement tire/rim with no hassle (because they did not immediately have one in stock)! I was fortunate to be in the right time and the right place! This was my first experience with Midway, but the service was professional and fast, which helped keep this small event from ruining my day! I also know in the future, if I need tire work and basic auto - Midway will be my first consideration! Thanks Team!!! read more

These guys are the cheapest in town and do great work. Had my car in for multiple problems over the last two years, shopped around on one of the more costly repairs (engine mounts) and they were still the best price. Always do quality work, I had a tire losing pressure that they couldn't find a leak in, they didn't bill me again when I brought it back because the problem persisted and we got it taken care of. Nice to find trustworthy mechanics. read more

Great place with top notch customer service and repairs, been going here for years for all of our vehicles for ourselves and for our business. Keep up the great work guys! Thanks! read more

I had my exhaust checked and was told I needed to replace mufflers. After I got them, I called for an appointment and was told they would need it about an hour. My appointment was for 12:30. I arrived at 12:21. I asked to be taken to McDonalds to wait because I have some problems. I finally called them at 2:20 and was told they were just getting to it a lift was down. I couldn't cope with the people and noise in McDonald's anymore, so I walked a half mile to the shop. My car was still sitting where I left it. It hadnt been started 2hrs 45min later and it would take another hour to fix it. They conveniently had the lift fixed moments after my arrival surprised them. I got my keys and left. I couldnt handle anymore. What's worse is when I first entered the shop, there was drama over a 3.5hr job that needed done and hadn't been started yet. It was obvious it was a problem and had to be corrected immediately, probably at my expense. read more

Initially stopped here because it's close to my house. Owner seemed honest and friendly. I had a compressor and accumulator installed on my vehicle costing a little over $800 ( I supplied the new compressor and their labor cost $314.13).The day it was installed it was raining the temperature was in the 50's and well unfortunately it didn't occur to me to check it before leaving to make sure that I had cold air. It didn't get hot enough for air until about 3days later, which is when I learned that I still had NO air!! Returning on Monday I was charged an additional $30 for them to tighten bolts that conceivably should have been tightened when the compressor was installed. This tells me they do not check their work to ensure the issue is resolved, which is poor customer service not to mention...unsafe and costly for the customer! In addition to that there was a lady there stating this was the 3rd time she had to bring in her SUV for an oil leak. She had a video of the truck leaking oil the same day she picked it up from their shop for repairs. Once again, not checking completed work to ensure issue resolved. The owner was in agreement with her that they were rushing to finish the last time because it was getting close to 5 o'clock...i.e. "Quitting Time"!! He did credit her some money for that visit as he quoted her a $1400 gasket job to resolve the "new" oil leak. I'm not expecting to return to this repair shop unless something else happens with the part they put on my vehicle. Careless work! I will admit Price was $200 less than another repair shop; however I've never returned to that shop because something wasn't working properly. Wouldn't recommend and if you are a customer, please verify that what you paid for is working properly otherwise the lower price means a return visit plus more money for Midway!! CUSTOMERS BEWARE!!! read more

The best service ever!! Treated me as if I was family. Didn't have a ride to pick up my car, and they came and got me. Prices were reasonable and explained everything with options. Customer service like that doesn't exist anymore. Rare breed. Will refer any and everyone that will listen!!! Great experience...coming from a woman that hates dealing with car stuff!!! read more

At first I thought they were friendly and helpful. However, every time I took my car up there for a simple oil change, they would come up with something else that "needed" to be done. The last and final time I went there, they said I needed a new oil pan. What they neglected to tell me was they switched the drain plug and it was the wrong one. So when they rammed it up in the pan, it messed it up. Luckily I was able to take it to another mechanic and they were able to re-thread the pan and put the correct plug in. When I went up there to simply tell them what had happened, they got defensive and blamed it on my car having a lot of miles. If you were doing something wrong, wouldn't you want someone to let you know? I tried writing a review on another website and I kept getting an error. I guess they only want people knowing the "good stuff" read more