Excellent care and attention to detail. He listens and I never feel rushed. Sometimes leads to wait…read moretimes but worth it.

I have been a patient of Dr. Mault for many years . He is awesome doctor. He cares about his…read morepatients and spends a lot of time with you to make sure you are healthy

My overall visit with Dr. Savell was very pleasant. His staff was very friendly and helpful. My…read morewait for the doctor was no more than fifteen minutes. Dr. Savell was very patient and friendly. He answered all my questions and listened patiently while I described all my medical problems and showed no boredom. I would highly recommend Dr. Savell.

I've been a patient of Dr. Wolf's for years. I appreciate that he makes the drive to be in the…read moreoffice. He is willing to prescribe and try different Rx in search of proper treatment. He also has no qualms in referring you to any specialists as needed. His nurse/assistant Lauren is very nice. She is efficient and returns calls with answers to questions. This is a newly constructed building and very clean with moderate parking spaces. The business has an on-site lab for blood work. The practice can also be contacted through an online portal. The staff is courteous on the phone and in person. The PAs are helpful and are good health providers.

Nothing like being billed for a 40 minute office visit when in fact it was a 10 minute phone call…read more Refuses to respond to messages and then has the billing department call you to discuss medical issues. Very unprofessional

Dr. Balta is amazing! I have seen countless specialists over the years to no avail, but Dr. Balta…read morewas determined to help me. I feel great - better than I have in 20 years! She is compassionate and seems to prefer holistic measures over prescribing drugs for everything. Her nurses and office staff are also exceptional. I have never received better care than I do from Dr. Balta and her staff.

No office phone available. Spent half a hour filling out form after form on their website to make a…read morefirst appointment. I have Medicare. When I went in for that appointment, they asked me to sign a financial obligation form but refused to tell me what the appointment would cost.

I went to Trillium for almost two years. While I appreciate that they have same-day sick…read moreappointments, appointments were often rushed. I rarely felt listened to or validated, and I often felt I was viewed negatively for asking questions. Overall, it wasn't patient-centered care which is evidenced in their policies. Proceed with caution.

Received a letter in the mail with ZERO explanation why practice "fired" me. Sad part is, I truly…read moreloved my doctor so them stating "I was unhappy with my care" was a lie. I had never complained, been rude, I always paid bill before seen, so ZERO reason for this treatment. What a huge disappointment.

I went there as a new patient. When I arrived for my appointment I informed them I had a slight…read morefever. Was told to wait outside in the cold rain until they could decide what they were going to do. 15 minutes later, the receptionist slides open a window and asks if I've heard from the RN yet. If I had, why would I be standing in the cold rain? When I asked what was going on, was told it was the policy of the practice to not see sick people. So a primary care doctor wants me to go to ER instead? Never in my life have I been treated with such disregard. To tell someone, who you know is under the weather, to go wait outside......just wow

I'm confused by the low ratings of this practice. I arrived at 9:30 (they open at 9:00am) without…read morean appointment. They waiting room was half full. After signing in and having a seat for just a few minutes they gave me the standard paperwork to fill out. I was pleased that they didn't ask for the same information repeatedly which is far too common a practice in the medicine. They informed that they wait would by 90 minutes. Not surprising in a small community with limited medical services and no appointment. As predicted I was in the examination room talking to the doctor within 90 minutes. Dr. Jane was attentive, prescribed a remedy that worked effectively within an hours, and sent me home with a prescription to address the issue in the coming days. The doctor was great, and the office staff friendly and efficient.

This used to be the best Urgent Care you could go to and I don't know if they got new management in…read morethe past year or so but it started going downhill and now I drive there on a Saturday morning and they have started being Closed on Saturdays!! What a disservice to the community that the only Urgent Care in the county is now closed on Saturdays so you have to drive all the way to Sylva for the closest. They also haven't updated that online, so I had looked up what time they opened on Saturdays online and wasted my gas driving there. Drove to Sylva and I'm not the only one here from Bryson City and it's packed because it's serving 2 counties now. It's such a shame for the community. I understand a lot of people don't want to work on Saturdays, that's why you rotate workers schedules. Please go back to being open on Saturdays and doing the sign in with phone number and you wait in your vehicle until called to come in which is great so you aren't waiting in the waiting room with other people that you may be infecting because you have something worse then them or vice versa. That was a great change during peak Covid time they went to and I don't know why they went back to everyone going inside again the last time I had went there.