Only reviewing a funeral home because someone else gave it a 2 star review. I am in no way…read moreinvalidating their experience, but I went here for a wake and it was thoughtfully prepared and laid out. It's a bit tiny, but they can open up a second room.

We dealt with Tom and he couldn't have been more professional, friendly and all around…read moreknowledgeable. We had gone originally to pre plan a funeral and he never pushed anything we weren't interested in. For what it was it was a relaxed and non stressful experience and we are recommending Dalton as a great choice of Funeral Homes.

This place is a dump…read more Furniture was ripped or quite clearly hasn't been changed in at least 50 years (really) The sold tacky jewelry and other crap in the front room. Didn't offer hand sanitizer, masks or anything for COVID safety. They did give me a bottle of hand sanitizer after i asked with the promise i wouldn't put it on their fine wood tables (im not kidding) The woman who seemed to be in charge argued with my grieving mother about pictures she swore we never gave to her. Two seconds later one of the employees brought them out right as they were having the conversation. No apology. Didn't even feel the need to vacuum between the days we went. I think they have lost their passion for this work. Go elsewhere

With my father recently passing during the holidays, Krauss was able to help organize a beautiful…read moreservice for him. Due to Covid, a lot of people couldn't make it to the wake, Krauss was able to have us stream the whole service. Thank you again for everything, you've all really helped me and my family get through this. God Bless.

We recently had a wake for my brother at Powell Funeral Home. Andy and Wes were the kindest most…read morecompassionate people! They handled everything perfectly; we had no worries at all over anything. They did not try to upsell us on anything at all-it was such a relief when we sat down and talked everything over with Andy and he was so kind.

I worked with Andy at Powell Funeral Home for my mothers services and he was absolutely delightful…read more He was super accommodating to my siblings and father and extremely easy to reach. We had no experience planning funerals at all and he walked us through every individual step and gave us written instructions on the steps we need to take to have everything unfold to our expectations. My mother looked absolutely beautiful during the wake and it did not go unnoticed by family and friends. Certainly recommended!

Where do I start? I live out of state. My sister passed…read moreaway and because it was an emotional time, I used the first funeral service that I called. My sister and I grew up in Lindenhurst, and we passed this business every day on the way home from both Lindenhurs Jr and later, Lindenhurst High School. I had her cremated, and although I flew up there, I requested that her remains be sent to me via priority USPS so I didn't carry them with me through the airports. The manager there, John, assured me that it was law that a signature be required to receive the cremated remains. I received an email from Eileen R., stating that the remains were shipped. She also left a voicemail stating that "And just know that it came out to be a total of $95, so you should be expecting that bill in the mail when you receive it." Now, I had already paid the extra $105 in my total bill of over $3k, as John stated, for the signature-required priority mail service. The fact that they overcharged me didn't bother me, as long as the service was done. Well, two days later, I saw that my mailman dropped my beloved sister's remains outside my door, on the ground, like some common Amazon package. This caused an extreme amount of distress for me, and after crying for a long time, I called John and told him what happened. He again told me that it was law that the remains required a signature and blamed the mailman. Before calling my local post office, I searched online. It is true that USPS requires the sender to send cremated remains with a signature required. I called the main number for USPS and explained what happened. The agent kindly let me record the conversation. She searched and found that the sender, Eileen R., had waived the required signature. WHY? Why would she do that knowing that it would be emotionally destructive to a grieving person to see their beloved one's remains lying on the ground? Whether it was done maliciously or carelessly, I am still filing a lawsuit against this business as well as filing a complaint with the NY Dept of Health (who is in charge of funeral homes). In my life, I have never felt such anger towards a compan as I've felt towards this one. I paid extra for the service. There was no reason for them to have waived the signature requirement. I tried to speak to the owner, but John said he wasn't there. I hope the owner knows what's going on there. If he doesn't, he will soon find out.

I was lucky enough to arrange everything for my grandmother's memorial service with Tom. He was…read morethere for me from day 1 as well as Vinny. They were both so compassionate, empathetic, and easy going, that it made such a difficult, sad and trying time effortless. Thank you both again for all of your help and care through this process.

During a devastating time .. Andy helped make all arrangements seamless! We were treated with…read morekindness and respect by

I've gone back and forth over the last month deciding whether to post this review. I finally…read moredecided that if it will help others alleviate some of their pain on the day of a loved ones funeral, then here is my review and advice: Although my mother was ethnically and culturally Jewish, she was not at all religious so we called and asked if they had a non-religious chapel for a secular memorial service. Kevin assured us we could have a non-religious/secular service. We then met with Kevin who showed us the neutral memorial chapel (they have another religious one next door) and he was helpful explaining all costs and coordination with cemetery. The funeral was scheduled for Monday. On Sunday the town car showed up to pick us up which freaked us out thinking they scheduled the funeral on the wrong day. Kevin apologized and owned his mistake. The town car came at correct time the next day but the driver was on the phone with (clearly) personal calls throughout the drive there and back, very unprofessional and insensitive. We had asked in initial meeting if there was a way to put up photos and they said they had large magnet boards to do photo collages. The magnets turned out to be a collection of chipped, broken, irregularly shaped chunks of old magnetic strips which looked junky and were hard to work with. New magnets would cost them $20 or less on Amazon and would be both much easier to use and more aesthetically pleasing. They told us most people prepare their photos at home but not until we were already there struggling with their crummy magnets. Had we known, we would have bought our own boards and magnets. There were trays of yarmulkes laid out and men attending funeral put them on. We specifically chose this chapel and told them we were having a nonreligious service so it caught us by surprise, We had to ask the men working to remove the trays of yarmulkes and also ask guests to remove them as my mother would have wanted. This made things weird and awkward. We were very glad to be told that the service could be live streamed for people to watch who could not attend in person. Since there was a very small number of people attending in a large chapel, I chose to stand close to them instead of at the podium up on the dais. Unfortunately, none of the men working, there standing in the room to help, ever told me beforehand that I HAD to stand at the podium, using the microphone, in order for the people watching the live stream to hear me! This was a MAJOR lack of communication on their part! I only found out I couldn't be heard on web streaming when I inquired about getting a recording of service days later and was told I would not be heard on it because I was not at the podium. I felt so sad and disappointed that others watching couldn't hear me and that I couldn't be heard on recording. I had asked days ahead of time if we could play a specific song at the end and was told by Kevin they could pull it up on Spotify to play through their speakers in chapel. After numerous failed attempts by multiple staff to try to get the song to play over speakers and then also not starting song from the beginning - which included waiting, leaving chapel to ask what's the problem, coming back in, waiting, asking again what was going on - we got a rude hostile attitude from Kevin! Ordinarily one of us would have confronted Kevin about his unprofessional attitude but not in the midst of the funeral. I finally just played the song holding my phone up to the microphone on the podium. It was an extremely awkward end to the service. Lastly, again, we chose this place because we wanted a non-religious memorial. They still draped a large cloth with a Jewish star on the coffin AND attached another one on the coffin which I had to rip off at the gravesite, leaving chunks of adhesive on the coffin, as it was lowered into the ground. We could not have been clearer from the first phone call and subsequent meeting about what my mother wanted, a non religious service. They just didn't listen or pay attention to the details! The fact that the cost of it all included obligatory "gratuities" for people working there for what was ultimately terrible service was also very disappointing. To summarize my advice to minimize stress and have things run smoothly: 1. Be very clear about religious vs. secular preference details. 2. Confirm date of service and town car. 3. Bring photos on your own boards or just bring your own magnets. Bring large photos in your own frames to display on table. 4. You must stand at podium using microphone to be heard on webcam. 5. Check sound system is working and test music is cued up properly beforehand or have music ready on your device to play into podium microphone. I hope this was helpful. My sincerest condolences to you at your time of loss.

Do not use this funeral home. They did a horrible job on the person. They don't know what they're…read moredoing. Young people working there. Horrible. There was water leaking inside the room onto people. I've been in this neighborhood for 40 years, woes can express what they did. Horrible. Please do not use them

This is a very sad subject but they took care of my grandmother when she passed away three years…read moreago. The staff was so compassionate and patient. At the time I was only 23 and had never gone through the experience of having to bury a loved one. They lead me through the whole process and explained everything. The whole process was probably as easy as they could have made it. All of the recommendations for a florist, limo service, everything they helped with and all recommended companies made that day seamless. I definitely recommend using them if you ever have to. They have a wonderful staff that really will go above and beyond for you.

My experience with Valerie was very much less than desired. She was completely disorganized. And…read moresadly made disrespectful comments about a descendent to my face. If you are going to use the business. Do your self a favor and avoid her at all costs. Your welcome in advance.

Funeral home review... Ok! I went to a wake here on a Thursday night. There are two parking lots…read moreand a barn-like white building that is not the funeral home, I'm guessing they store their hearses in there? It's the nicer building across the street. Solemnly walked up the steps and was greeted by a host. I gave the last name and he instructed me where to go. Looks like they have a few decently sized rooms. Signed the welcome book and entered the room straight to the back. As you can imagine there was a coffin in the back of the room, rows of chairs, a couple couches, those bronze hand things to hold Mass cards... Flowers etc. Looked like a nice place, comfortable and solemn feeling. I said my condolences and got out of dodge because dead bodies in a room seem weird to me. When I left the host said something pleasant, but I said, "have a nice day" and bee lined. If this is your last stop, and your family wants to traditionally display you while they hover around... I'd consider this place. Grief isn't a laughing matter, and these people seem Professional and well versed in how to handle these situations, unlike myself.

On behalf of my family I would like to take this opportunity to thank all of you at Chapy's…read moreFuneral Home in Bethpage for your kindness and professionalism you all displayed the utmost kindness and compassion to us . Our beloved mother was in excellent hands and we appreciate all of you . This was the most difficult time for us and you all helped us navigate this difficult time with grace . Thank you all for your help . You all did an amazing job. Kindly The family of Marianne Brienza

During one of the most difficult times of our lives, the compassion and professionalism shown to…read moreour family meant more than words can express. From the very beginning, we were treated with kindness, patience, and genuine care. Every detail was handled with dignity and respect, which allowed us to focus on honoring my mother and supporting one another. We are deeply grateful for the compassionate services we received during such a terrible loss. Seyfert Family